Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

Rhonda was great to work with. We felt like our opinions and needs were valued and she also brought…read morea lot to the table in terms of her knowledge in the industry. Rhonda comes across as confident, knowledgeable, and caring. When we had to negotiate with the seller on various items Rhonda was quick to respond and we knew she had our best interest in mind. We would highly recommend her to both new and seasoned home buyers and sellers. We won't be working with any other realtor going forward

Rhonda is great, friendly, very professional and quick to get back when you mean business! She…read moreconnects you with the best people in the business to help you with all your house buying/searching needs and also goes out of her way to find the best neighborhoods, houses and rental! I highly recommend her!! You will love her!

They was upfront with if they could help. What to do because they weren't unable to assist & many…read moreof them are still pondering other suggestions to help. Which is extremely helpful when you are running out of your own.

From the owner: Meet Ryan Hollins…read more Trusted Charlotte REALTOR® with thirty years of Local Expertise "For over three decades, I’ve proudly served the Charlotte, NC community as a dedicated real estate professional. I’m here to provide personalized guidance, tailored to your goals, with a focus on informed decision-making and long-term value. As a licensed REALTOR® through the National Association of REALTORS®, I bring not only proven credentials but also a deep-rooted commitment to responsible homeownership and sustainable living. Whether you're navigating your first purchase, upgrading your lifestyle, or preparing to sell, I offer the knowledge and support you need at every step. Above all, real estate is about relationships. I believe in building meaningful connections, contributing positively to our community, and helping my clients achieve more than just a transaction—it’s about realizing their real estate aspirations with confidence. If you're seeking a trusted, experienced partner for your next move in the Charlotte area, I’m here to help."

No matter how big or small my maintenance concern is ( I have only had a few in the 8 years I have…read morebeen with them) I am contacted immediately with a date to have a technician at my home. So glad I chose Invitation Homes!

Kevin from Elite is a true professional: customer friendly, fully qualified to do the job and…read moredoes it efficiently and professionally. He has a great attitude and work ethic! Invitation Homes should try to find professionals such as Kevin!

Well, I've been living in the Steele Creek area going over a year now have no complaints. When I…read moreneeded repairs done they -Tammaria was on it immediately! George the property manager is very courteous when I need advice. To me, personally speaking the team is great! I live in a semi gated Townhouse dwelling and it's safe here, the neighbors so friendly no crime to my knowledge and no drama. Even though I'm renting, I told George I would like to be the first perspective buyer if it go on the market. He obliged and said will let me know. Hopefull I will be a longstanding tenant. I treat this propery like it is my own with respect. I retired from New York and lived in Charlotte going on two years. Grew up in a house and this one here feels so close to home!

I have been working with Jasmine to secure a rental home while we renovate our home. She has been…read morefantastic. Her professionalism and her rapid response time is to be commended. She walked me through the rental Process and made securing this rental so much better. She is extremely knowledgeable and helpful. I so appreciate her and her assistance. She has alleviated the anxiety of the process.

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

Eric with LKN did an amazing job! We are so happy and thrilled with the results of our built-ins…read more He was hands on and extremely encitful. He was so easy to work with. First he brainstormed with us about what features we wanted with our built-in and then he sent us renderings. Then installation was easy, clean , and quick. He blew us away with the final product! It was beyond what I imagined and dreamed. His attention to detail and love for what he does really shows thru in his work. Thanks Mr. Langone!

From the owner: At LKN Premier Properties we strive to provide a unique and quality service experience. We…read moreunderstand what it means to have "someone else" working on what you have worked so hard to achieve. Our business is designed to incorporate your style and budget with the services needed. Whether its repairs or updates needed around the house, maintenance on your residential or commercial property, or property management, contact us, and ask us why we are the difference!

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!