Not sure how they made my first review disappear (Didn't think Google pulled legitimate reviews)…read morebut stay very, very far away. This company doesn't care, (Although if you leave a bad review, the manager will call you a dozen times, don't know why, never left a message but I did not answer) the technicians leave a lot to be desired (And yes I know what a good technician is, I've been in the "Tech" business for 50 years)
The bill was over $2200.00 and it included my annual service. They told me I needed a new VHF antenna, they said it was broken, nonsense but have to have a working radio when on the ocean, so $200+ dollars for that.
When I dropped my boat off, they didn't say it was broken, when they wrote it up, didn't say a word, when I called 3 times to check on the boat (They didn't start working on it for two and a half weeks) they didn't say a word but finally when they brought it into the shop to begin the work I needed a new one cause mine is snapped in half. Again, nonsense, but have to have a working radio on the water.
I had an issue with my Fresh Water Pump, so for $500.00+ dollars, I had them fix it. One month later (today, June 7th, 2026) and it doesn't work (I'm sure they'll say it's my fault, like the antenna) so now I have to have the $500+ dollar pump repaired less than a month after they replaced it. Yes, I should bring it back and have them fix it but I don't trust a word they say or the quality of technical employee's that work there. I'm sure they'll find some reason it's not covered, but moving on;
When I picked my boat up and put it into the water the Port Engine wouldn't start, wouldn't even crank. I called the store, sat on hold for 2 minutes and got a "Huh, it was run here". Basically they didn't test my Batteries (Maybe an annual service doesn't include testing the batteries in NC but it does everywhere else) so the next morning, I had to go, get a new battery and install it. They didn't lube anything (The Cabin Door sounded like the Munster's House doors) and I can go on and on but it's useless, they just don't care and it shows!
They're a typical "Dealer" they don't care, don't have any quality control, no follow up, no people skills and a repair staff with few "Technical Skills "and my new boat yes, just ordered a 280 thousand dollar boat, NOT from them will be delivered in @8 weeks. It's unfortunate they care more about money than their business reputation or integrity.