Overall it was a good experience but I guess they need to invest more in training to ensure that the wow experience affects their guests. There is always room for improvement and I reckon l'Academie has a wide one. read more

Maybe 10 years ago but no thank you Food service ambiance I know the one downtown was okay but they all shut down read more

Me invitaron para una celebración en este restaurante, el restaurante es bastante grande y el servicio es medio, los platos de comida son grandes pero nada del otro mundo para lo que valen, yo entiendo la inflación pero aqui se pasaron con los precios, lo bueno es que los Domingos los niños comen gratis, eso equilibro un poco la factura pero para alguien que no tenga niños es bastante costoso, lo bueno es que aqui uno puede llevar su propio alcohol read more

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I had a date night celebrating my new job. Food was great! I had NY striploin, hubby got the chicken parm and a kid's cheese pizza for the little one. Service was awesome. 2 servers keep checking on us to make sure we are ok. They were very polite and always come with a smile. Our server was very nice to our son. Overall very happy with our dinning experience. I would come back again when im in the area. read more

They advertise as Italian and French food. I would categorize it as mostly Italian. Pasta, pizza, pasta side dishes, Italian veal dishes, etc. The table d'hôte did have some French dishes. They didn't have our reservation which could have been a problem but they weren't full for a Saturday night. The appeal of byow did motivate us here. Pleasant decor and good service. Reasonable delays in service. They appetizers were ok. The crab cakes had much breading served on a marinara sauce. Not sure. The mains a little better. The veal was a winner. The brazed beef ravioli lacked brazed beef. The penne were fine. The lobster tartare fell short in taste. We were a little disappointed. I'll try them again at another location. read more

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My bottle of wine was good , the server was nice , Costco frozen onion soup is better, I could do a better Pizza at home , easy

L'académie is one of those restaurants that you hear about all the time and people rave about a lot. I had the opportunity to try for the first time in November last year. The restaurant itself is absolutely beautiful, it is huge and it can fit a lot of people. The whole vibe of the restaurant is very chic and I'm sure older people might love that vibe. As for the food, I was very disappointed. This place is WAY overpriced. They have a "table d'hôte" menu where they add a salad to your plate. The salad is very disappointing. It consists of greens, a few carrot slices on the side and a cheap sauce that I feel isn't even made by the restaurant. It was very dry and lukewarm. As for the main plate, I had the lamb square. Again, very average for the price. It was dry, and the sauce was all pepper-tasting, not good at all. The potatoes were dry as well, and the vegetables they put as a side were tasteless. The portions are also pretty small for what you're paying. My friend had the sirloin steak and said it was dry as well as bland. The dessert might've been the only thing that I've enjoyed during this meal. I tried the crème brûlée and it was very good, perfectly crispy on the top. The waiters were very nice and patient considering the fact that we were a big group (20+ people). The food was very questionable though. I heard they changed their menu a little bit and have newer options and specials during the week, might try it again soon for that read more

L'Academie - Lamb plate - French Near Me - Pointe-Claire, Quebec

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I ordered the coquille Saint-Jacques and the fettuccine carbonara. Excellent dishes, tasted great. The interior is elegantly decorated and spacious. However, the service was very slow; we waited over an hour for our dishes. I think the waiter forgot our order, but he gave us a free dessert to make up for it. read more

I came here with a group of about 12 people for a birthday. The service was actually good for the number of people we were! I shared three appetizers, cheesy eggplant, smoked salmon, and calamari. All were pretty good. As a main, I ordered the Provencal mussels and fries, which was quite bland. Apart from the food, the restaurant itself is nice and spacious with a warm atmosphere. The manager was very nice, we had a little chat with him. read more

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Kaylie our waitress was great. Personable, knowledgeable and doesn't beat around the bush. The mussels' sauce was great (Roquefort) but that's to be expected as I order it every time from every location and it always hits the mark. The bread was warm when delivered to the table which is always key. There were a number of the mussels that weren't properly cleaned however. We ordered the lasagna as it's one of the only pastas made in-house. It didn't have as much of the mushroom or meat that the menu would have led me to believe, but the noodles and sauce were great, there was enough cheese, and the dish was good. Would I have paid full price for this meal ($19 usually, weekday discounts push it down to $14), not really. I would have lacked the "oumph". But hey, it's decent food, BYOW, and the location itself is visually pleasing. Looks like a hit-or-miss based on other reviews. read more

L'Academie - French Near Me - Pointe-Claire, Quebec

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The great thing about this location is that there is a ton of free parking. The restaurant is spacious, busy and has a good atmosphere that isn't too loud. Although the place was packed last night when I went, it didn't feel crowded. The service was ok. Nothing special. Our server wasn't super friendly but got the orders right and was relatively prompt. We had to ask for water and napkins numerous times before actually getting them. I had a small Caesar salad to start with which was quite good. For the main course I had their salmon. The vegetables that came with the salmon were cold (not raw, just cold) and had no real flavour. The salmon itself was ok. I can't say anything negative about it, but I can't say it was anything special either. The portion didn't fill me though. I left a little hungry. The prices are fair, but for the same money, you can get better at other places. read more

Very disappointed with the service Waited 30 minutes for the entrée Waited another 35-45 minutes for the meal. Arrived at restaurant at 6:30 pm left restaurant at 9:20 Will not be returning again. Food did taste good so one star. read more

Enjoyable pasta bolognese plate with Cesar salad + coffee and dessert plate selections was reasonably priced with good service and hospitable ambience...a very pleasant dinner experience read more

Last night, after about a month of planning, the surprise party I had organized (with the help of a few people) for my best friend Jess, was pulled off with much success. We had dinner at L'Academie in Pointe Claire. I had never been there before but Jess has been there several times and she loves it. All I wanted was the escargot but did not think many people would be getting the appetizers so I refrained- with much regret. Jess let me try one of her escargots and they were amazing. Ant got the Mussels and I got the Atlantic Salmon. I must say, I was not impressed and Ant was not a fan either. It was the first time I did not ask for a doggie bag and I think that is an indication of my feelings toward the meal. Jess got a dessert for free since it was her birthday but even that was... odd. They said it was ice cream but it looked more like whipped cream with crumbs put on it. It was strange. This restaurant is BYOW and I am glad we brought a bottle to share. Although, I must say that the atmosphere is pretty great. It seems to be too formal for there to be the big screens they had but I am happy that I was able to see the hockey score in the background. The staff is very friendly and I even ran to an old coworker of mine which was a nice surprise. Overall, I am happy I had the company I did but I don't think I'll be returning to this restaurant. To each their own though! If you go there, I hope you have a better experience and let me know! They have more than one location so maybe going to another one would make a difference. read more

Update: Brought my review from 4 stars to 2 stars. The last 2 time I went there I had the worse service people. Waitress pointing the finger to ask people for their order, being rude. And last time I was talking with my mother and she went with the water pitcher right in front of my mother's face almost hitting her. Initial review: Good food and good service not much more to ask for. We made an online reservation and it was a breeze. Only thing I was a bit disappointed is that it's a byob, which I did not know and it was not clear on their site. Only downside and it's not the restaurants fault was some if the people at one of the other table were really loud. To the point of being annoying. read more

Overpriced for Disappointed foods. The veal parmesan is overcooked ground veal & the pasta has no sauce. read more

We came on a rainy Sunday evening when it was not very busy. Good thing. I would hate to see how long it would take to get seated and our meals if they were actually busy. Nonetheless and overall good evening with some highs in the food department and when we finally got our server, things went well. Note: Make sure to buy your wine before you get there and bring it in! We shared some apps, the fried calamari, and it was a little chewy. For the mains we had a huge portion of mussels Provençal. The mussels themselves were nice and tender however the sauce was a bit thin. The meat on the osso bucco was to die for. Soooo tender and yummy and lots of it. The pasta was cooked al dente but once again, the sauce was a little thin. So some great highs that would have merited a resounding 5 stars but for the sauces being a little thin. Would definitely go back! read more

The host that greeted us at the front was in a full length black apron, very professional. All of the waiters were very professional, and a shout out to the awkward water boy that dropped by a few times. Billy was the name of our server, a very personable young man who very much deserves a raise. Okay, so maybe this place is a bit better than a Jack Astor's. We're seated in the window, and are tended to quite regularly. The bread basket that we received was quite small, but after a few times filling it, they figured out that we're bread-eaters. It began to come back full to the brim. The white baguette wasn't sliced all the way through, the outside was crusty, the crumb was perfect, and it was slightly warmed. No wonder I ate so much of it. The whole grain roll was great as well. I'm not a big fan of birdseed bread, but it was quite exceptional. Over dinner, I get more of a background on this place. It was apparently an offshoot of a bunch of chefs that went to school together. So far, this is the best example of everything I learned in school, they're doing everything right. Eventually our meals came, a risotto and my chicken fillet in pink peppercorn sauce. His plate of risotto was filled with mushrooms and looked quite appetizing. My meal was a full one. The plate was stylized, and for the better. Two large chicken breasts that were cooked to perfection. Perfectly moist coated in a pink peppercorn cream sauce. Oh, it was heavenly. To add to this, tasty roasted potatoes, a carrot with the green top, three asparagus, and some shredded gourd of some kind. It was very delicious. I only have one negative aspect of this dish. Not that there wasn't enough food, because I had to have Uncle Larito help me finish it, but that the peppercorns were overpowering. I understand that it's a pink peppercorn sauce, but the same powerful taste could have come from some crushed peppercorns rather than a bunch of whole ones. While whole peppercorns are nice, there were so many that I had to scrape them off of my chicken and I found it quite unpleasant to bite into them. Every bite had at least five whole peppercorns if I had not scraped them off. It really put me off trying to finish my dish. Larito's risotto was exceptional. I am not a pasta fan, but this was perfectly spiced and had very full flavours. Good job! Over coffees, which were fine, we ordered dessert. I ordered the carrot cake and Larito decided to talk to Billy about which of the desserts came recommended. The carrot cake and chocolate mousse were at the top, next down was the crème caramel and the crème brulee, and finally, the cheesecake. Larito decided to go with the brulee. It was quite well done, and was house-made. The sugar was torched perfectly and was made with the richness of extra yolks. It was a little less sweet than I would have liked, but Uncle Larito was satisfied with it. I am sceptical about the cake slice that I received. I adore carrot cake. The cream cheese icing, the moist carrot cake with the abundance of spices that float about the cake is like heaven on Earth. Alas, this cake was not satisfactory. The plating was quite nice, it came with a treble clef drawn on the plate in crème anglaise with the slice next to it. The carrot cake consisted of four thin layers of orange cake that were surrounded by a unicorn mayonnaise icing of some kind. There was no cream cheese flavour, not even the acidity to suggest that it had once been cream cheese. The orange cake had no spices, it was just masquerading as carrot cake. If I had to guess, I would assume that this is a LaRocca cake or something similar. I would recommend investing in a better bakery to supply your desserts or at least try to make them in house. If this cannot be done, please remove the cake out of the fridge before service. Also, plating with crème anglaise wasn't beneficial to the plate. While the colours matched, this is only half of the battle. Please, choose something that isn't creamy, even a nice tangerine sauce, a spiced brandy sauce would have been wonderful, or even some spice to your crème anglaise would have been quite nice. I was also a little worried as to if the sauce was really a crème anglaise, or if it was the uncooked remnants from the crème brulee. In which case, if it was, I do hope that the eggs were pasteurized in some way. I actually didn't eat the sauce due to the fact that it might not have been safe for me to eat. All in all, I had a wonderful experience. I would return, and I do hope that this chain makes its way to Ontario. The decor was fabulous, the menu was well planned, and the staff was amazing. It was a little too expensive for my taste, even though what we did get (minus the dessert) was well worth the price. Great job, L'Academie. You've impressed me. read more

Just went for lunch. The reason that I gave them 2 stars is because the restaurant itself is nice. First impressions, dirty plate(s). Bread plate, soup bowl both dirty. Not horribly but makes you pause. We ordered calamari starter and myself the chef special ( which was a pork loin in a mustard sauce) and my husband ordered muscles. The calamari was horrible, sitting in oil, yet cool and slightly raw. Freezer burn tasting, and overall not tasty, just salty. When the waitress asked I told her, her response was "Oh well." Shrugged and off she went. We finally got our soup- cold dirty bowl. Left mine uneaten. Waited quit a while but finally got our main course. One part on the top of the plate was hot, the rest cold again. Portions were small( I mean one carrot, 3 baby potatoes, 6 green beans and few small pieces of pork) the only "hot" thing was the pork the sauce was bechamel not mustard. Not finished either. And I was hungry! My husbands was also cold, very small fries portion and not very tasty either. No bread given to dip into the sauce. To top it off, they gave him mayo which had a horrible yellow skin on it. See picture. The service was slow ( took well over an hour and it was not busy). Will NOT be returning. read more

L'Academie - Gross mayo! - French Near Me - Pointe-Claire, Quebec

Very good food at this restaurant and I like the bring your own wine aspect. I only have one problem with the downtown restaurant. Our table was close to the door and it would stay open very often. It's a problem during winter and affected my dinning experience. I didn't notice the same problem at the West Island académie. read more

You double check if you're in the right restaurant. Did you just accidentally walk into a 5 star hotel? Nope, it's L'Academie. The air is amazingly spacious and the decor is luxurious. But what matters most is the food right? Unfortunately, it didn't quite do it for me. I had the matane shrimp poutine and the gravy was a dense garlic sauce. The shrimps were overpowering and the richness of the gravy-sauce was too much for me. Although I must admit that the fries were good - beautiful golden brown, the perfect kind for poutine. I also tried the duck and mushroom risotto which didn't impress me. The consistency of the rice was closer to congee (rice porridge) and the duck was on the dryer side. The place was somewhat busy. I guess it's because L'Academie can offer a feel of modern luxury at a more affordable price, which is a good thing. read more

L'Academie - Matane Shrimp Poutine - French Near Me - Pointe-Claire, Quebec

Never going back. Really long wait to get our food and then our server brought out the soup and salad after we received our entées. Also what's the point of having TVs in the restaurant if you can't change the channel?? Asked if we could watch the hockey game and we were told that it's impossible to change the channel...what a joke. I must say the food was good and at a reasonable price, but if you check the photo attached you'll see that there was a metal wire from a dish washing scrubber in my food. read more

L'Academie - Chewed on a metal wire, found in my fettuccini Alfredo. - French Near Me - Pointe-Claire, Quebec

Been there many times with friends, veal parmigiana always very good as well as the carrot cake but calamari was too chewy and crème brûlée was soggy this time. Service always good every time. Closes too early. read more

Wow so disappointing , wanted a bit more upscale but got old cheese that was very stale... Fish was cooked terribly ...cat food manacotti and apparently we were being loud ( there was no one else there) so the waiter gavee the stink eyes....nice All in all they can cook an ok steak but that's about it .... Get it together guys read more

wed., feb. 2 brought my sister from US for lunch, during the snow storm.Obviously,not too many customers, but our waiter was great and and fun and perfectly efficient. Our lunch was delicious, really affordable and my sister said this was a restaurant on the WI she would return to. I continiue to be impressed. We both had mussels, two different sauces, both amazing. Lunch menu came with a lovely spinach salad, fresh,and enjoyable. read more

Atmosphere is ok, bit noisy Took a flank steak, a disaster, beaten to death, greasy... really not AAA as advertised. Greasy french fries as a side... doctor help me! The soup was good. Service so so... read more

Awful service, waitress never even came to the table other than when she dropped off the food. Rude manager, didn't care that we were dissatisfied and was not accommodating at all. If I could give this place 0 stars I would. Very disappointed and I would never go back read more

he folks at L'Academie care about customers. I used UberEatz to get my food and don't know if (but don't discount the possibility that) i pressed the wrong button or if something went wrong on the other end, but when I order arrived some of the dishes weren't what I thought I had ordered and my son didn't want what we got. The food was tasty just not his taste.. I called the restaurant, explained the situation to the manager and explained that I'm a single wheelchair mom and after we spoke he actually drove to our house and brought my son a veal dish that was a much better choice for him. The food was great, but seriously, when you find any small business that cares this much, you have to support it. I know we will be back as often as we can and encourage you to order with confidence as L"Academie cares about customer satisfaction and they are clearly willing to go several extra miles if necessary.to ensure.you enjoy your meal. read more

I've been several times to this location. The service has always been pleasant. The mussels as usual were really good. This time we ordered l'italien, delicious (don't breath on anyone after- loaded with garlic!).... instead of my usual roquefort - which are really good. The fries were A-1 as apposed to my last visit when the fries arrived cold. - It was only my second time having the pasta. I decided to have the fettucini with smoked salmon. Sooooo salty, and I traditionally like salt, and very little cream sauce. Too bad since the pasta was cooked perfectly but really, forget ordering this. -My previous visit when I ordered the pasta it was also a little short on the sauce, although my friend who ordered the spagetti boulognese said it was really good and it appeared that the sauce was plentiful. We ended our meal sharing a tiramisu that was amazing. -Of course, bringing your own wine is a huge plus! read more

Food was ok. I ordered the mussels and they were good. Others in my group opted for veal and pasta. They thought it was very mediocre. The ambience was quite loud. read more

L'Academie - French Near Me - Pointe-Claire, Quebec

Ambience of a cafeteria. Service meh, I realize we were a large group but when a server comes over with a tray of coffee and says "who wants one" - well no. I had tuna ($29) asked for it rare got it medium well - food was very salty. The calamari were ok. The ginormous kids portions are a joke as were the regular pasta portions - seriously how much food do you throw away at the end of the night? The Cesar salad wilted and not good, the pasta Romanoff was gloopy and very peppery according to the person who ordered it. The mussels looked good. Not good value for your money. read more

I have to say for my first time going i tried there sausage, pancetta poutine i liked it will have to try other dishes that they make

We had gone to L'Academie on Boul. St Jean a few years ago and had found the food to be extremely underwhelming. Jump ahead a few years: My sister's surprise party was held there on June 2nd. The food was outstanding, and the service was great. Paul was really looking forward to going back. We returned tonight on one of our rare dates. The food was exactly as bad as our first meal there. My veal didn't taste fresh, the side vegetables were doused in some salty spices and the pasta was DRY. Seriously. It was supposed to be pasta aglio e olio, except they were just dry lol. Someone forgot something. My husband ordered the same dish he had ordered last week: veal tortellini with rosé sauce, but it didn't taste the same at all. It tasted like frozen noodles... Let's be honest. I can understand the food being a miss. No big deal I suppose. It happens. However how it's dealt with makes all the difference in the world. I told the waiter the quality wasn't even close to what it had been for my sister's party and that it was unfortunate, especially after it had been so great last week! He replied that he'd speak to the manager. The waiter came back a while later and said, "I spoke to the manager. There's not much we can do. I guess we'll keep an eye on it. But that's about it". I just said, "ok". But what I was really thinking was, " seriously?!". I'm FLOORED. I will never go back, and I will always let people know about this experience. #lacademie #westisland #nopride #badbusiness #restaurantfail read more

My wife and I shared mussels Italian and coquille something or the other. The mussels were decent but the coquille was really superb. Service was a bit slow but not too bad to crib about. We sat outside and enjoyed the bistro atmosphere. read more

We went to l'Académie in Pointe-Claire today, me and about 10 other customers, we were all sick at the same time. I had only eaten a tiny salad entrée (no taste and bad seasoning) and shared a fried calamari entrée with someone (also bad seasoning and very greasy). Just before my main arrived, I felt sick and went to the restroom only to discover that a lot of other people were being sick at the same time as me... I can't speak for all the Académie locations, but NEVER go to the one in Pointe-Claire!! At least the restaurant was smart enough to not charge our meals! read more

I have eaten here with my family a few times. Every time the food and experience has been well worth the modest cost of the meal. I highly recommend the restaurant whenever someone asks where to get good food. read more

I ordered the braised lamb risotto with goat cheese and wild mushrooms from their table d'hôtel special. The "risotto" was made with Minute Rice. Not just the wrong type of rice for risotto, or a rice that wasn't to my liking, but literally, MINUTE RICE!! It was disgusting. I had to dig to find any braised lamb. I eventually found 3 small chunks of meat. The wild mushrooms were nothing but sliced portobellos. The dish was topped with the lightest dusting of crumbled goat cheese. Good thing I was able to fill up on bread and hard butter. I wish I had the option of giving zero stars. The one star rating is simply because it won't allow me to write a review with anything less than one star. I will never go back to this place. Complete garbage. read more

I love the downtown and st-denis branch, never had complaints before but this particular location really lacks in customer service. Things were forgotten. Server wasn't friendly. Restaurant was dead and we still didn't get any attention. PS don't waste your money on the pasta bolognese or the Caesar salad!!! read more

We've been there on the 17th of September and ordered the duck for myself and the shrimps for my wife. We waited for over an hour, then we left. Very bad service. We won't go again. Sergiu R. Montreal PQ. read more

I tried the one on crescent: Worst service ever, they were rude. I found hair in my food and they didn't even say they are sorry!! Believe it or not, I was too kind and did not tell anything and at the end, I tried to tell to the manager and, he said " okey, goodbye"- I guess it is the way they apologize. Pastas were too creamy(the ones with the cream souse) and salads were tasteless. Many mussels were empty. I left the restaurant hungry and unhappy(because of the attitudes of the workers) read more