There was a huge language barrier, which normally isn't a problem…read more I arrived and they scanned my code, I let her know there was two and she said it's okay. She walked away. She then showed us to our room. I was with my lady getting a couples massage. We were getting undressed to lay on the table and she knocked and we said one minute and she proceeded to open the door to scan the second coupon I had mentioned earlier, while leaving the door wide open and my partner was undressed. That was a problem. The massage was okay. Felt rushed at times and limited massage oil. Not my favorite massage as the two ladies that were working in there kept talking to each other pretty loudly and it was hard to enjoy the massage. After the massage was over, my lady went to the bathroom and there was a different lady at the front. She let me know that I had to wait at the front. As I walked to the front she asked who will be taking care of the $35 per person minimum tip. I said what? She mentioned that $35 per masseuse is what we should tip. I asked her that's strange.. in all of my history getting massages, I've never been told that there is a minimum to tip. She got very angry with me and slapped the table a couple times and said, I'm not going to argue with you guys.. just leave what you're gonna leave and go. I later realized they were requesting the same amount we "saved" from the coupon. I was going to tip them for their work but after the way she was talking to us and guilt tripping us for it, I ended up just walking away. Will never come back.

Their massages were fantastic and truly relieved my back tension and the pain in my hands caused by…read morearthritis. The room was beautiful and lovely, and my massage therapist (Jennifer) had a wonderful, cheerful laugh that made me feel very relaxed and comfortable!

Desarai is a very sweet, polite girl whose massage is great. Her pressure is the right amount. She…read morefinds out your areas that you want her to work on ahead of time. She gives more time to that particular area of pain.

This lady is THE most skilled massage therapist I have ever been to in my 20+ years obtaining…read moremassage therapy. "Hands down" Desireé is a highly trained professional & skilled in advanced deep tissue therapy (my favorite). She's inside World's Gym but belongs in a high-end spa! Get one yourself & buy gifts of relaxation for everyone you know. I feel drunk when I leave there.

Sunday 6/1/26: I called and asked if they could do 2x massages at 12:30pm. They said yes and put us…read moreboth into a room. I then asked how much for one hour, she stuttered and said $70. We waited on the massage tables and it was nearly 30 min later no one has come by yet. One lady comes in super apologetic and works on him. Other lady comes in 15 min later to work on me but super rushed. It was not relaxing at all. We were waiting so long on the tables. Then checking out it, the menu shows one hour is $60. I said why did I pay $70, and both ladies looked at each other and said yea like they played dumb. I said where on this menu shows $70 each? They couldn't answer me. I was upset waiting for the longest time. Massage sucked. Then over charge me when clearly the menu had pricing on the wall. I will never come back. Don't go here- go somewhere else. NOT AMAZING HERE.

Called on a Sunday to see if they had availability that same day. Inside was ok, nothing really…read morefancy. I did a 60 min combo massage and the foot massage was ok and a little uncomfortable laying flat back on their setups they have in the back. The body massage pressure was good but wish she worked more on my shoulders and neck, it was mainly my upper and lower back. The room light stayed on and the temperature was a little cold and was only given a towel to go under instead of a sheet like other massage places. They didn't have a breast pillow FYI if you're a breastfeeding mom. Overall massage was standard. Also at the end when I paid cash and asked for change back she was hesitant and asked for a tip. Which is fine and I gave a little over 20% but she asked for more which I thought was very odd and she said she usually gets more tip. But I refused and she started talking to her coworker in their language under their breath.

I had an amazing experience at Massage One in Livermore! I booked a deep tissue massage with…read moreJohnny, and after just one hour he released so much of the pain and stiffness I'd been dealing with. He has years of experience, and it definitely shows. I was a little nervous because I'd never had a massage from a male therapist before, but the woman at the front desk was incredibly kind and reassured me that if I felt uncomfortable at any point, I could let her know. Thankfully, there was no need--Johnny was completely professional, got right to work, and gave me the best deep tissue massage I've had anywhere in the Tri-Valley. I can't wait to go back and plan to make seeing Johnny a regular part of my self-care routine. Highly recommend!

Clean, well maintained.prices posted online reflect in store. People were nice, asked about…read morepressure and things. Good experience overall.

Came for a couples massage and called on the way noticing I was running 10 behind. They said to…read morestill come. Get there and they are very obviously annoyed. I apologized again and again. Go to our room and not much is said. We get ready and decide to use the restroom before the hour plus massage. Throw on the robe in the room, and the the masseur literally yells at me. WHAT ARE YOU DOING THOSE ARENT FOR YOU! I was so confused. Any massage I have ever gone to has the robes in there for you. Moving on, during the massage there wasn't much technique and she walked out of the room at least 3/4 times. Even my partner mentioned it after, that my lady kept leaving me in there. Wasn't ask what type of massage we wanted, if we wanted hot stones or any extras which we wouldn have added. At the end I paid and was waiting for my partner. I handed my lady $25 for part tip and told her the rest was coming from the other person, She handed it back to me and said "ok they paying more tip?" The whole situation was awkward and unpleasant. And since, I have had a sore neck/shoulder blade area on the left for 3 days now. Highly don't recommend

When I arrived, I was immediately struck by how immaculately clean and well appointed the space…read morewas. Everything looked brand new. This put me at ease. Even though I didn't have an appointment, I was greeted quickly by a therapist, and also a lady who I believe was the owner. Both were friendly and warm. They showed me to a room. Their demeanor put me even more at ease. I really appreciated the calm dim lighting and the relaxing aroma throughout the entire space. Have I mentioned this place is relaxing? I haven't even commented on the massage yet. Amy gave me a wonderful, professional, and deep massage. I will see her again for sure. My confidence in this spa will bring me to try other therapists too. The whole experience was incredibly relaxing. I'll be back.

August 2026: They have really upped their game since my…read moreprevious visit! Had a 90 minute foot and back massage with oil. Loved it. Everything was great. Pressure was good. Nice hot foot bath and towels. Great price. Increased from 3 to 5 stars. Original review: I quite enjoyed a 30 minute foot massage here. No waiting in a Saturday afternoon and I was a walk in with my wife. Few things to note: It's a little pricey at $40 (cash price) for - mere thirty minutes. They start the clock the moment your feet go into the foot bath which uses up 5 minutes or so. The foot massage itself was quite good. Good pressure, very relaxing. And I like they have the chairs that are slightly more upright instead of lay flat. Easier on my back. There was no music. Just silence. That's new and unusual to me. So it's all about how much a value hunter you are.

Me and my partner came in for two 60 min massages and just both of them weren't good. They didn't…read morefeel like they had any training done. My masseuse (if you can call them that) was okay but I only had her for like 15 mins but during that time she never got into the massaging. I go to a lot of massages and she stayed in the warm up stage the whole time, I was wondering when she was ever go long to move on. Then apparently the masseuse my partner had was too light so they asked if it's okay to switch with me. Dear god. I need a lot lighter touch massage than my boyfriend but this second one was terrible. There was no technique used at all, she basically just rubbed me with oil the whole time. For the first time in my life I had to ask them to go harder. She did then, for like 10 seconds, but went back to the light touch. I was so frustrated laying there in the bed. I actually just wanted it to be over. They were nice and so was the front desk but this was a 100% waste of money. My dog could probably massage better than them.

Always a great experience. The music is relaxing and the rooms are clean. Amy is fantastic and…read moreknows how to find all my trouble spots. Highly recommended!

I got a massage here for the first time yesterday. I called in the afternoon to make an appointment…read morefor later that night. The lady on the phone didn't even ask my name which I thought was strange, but whatever. I got there and was greeted by either the manager or the owner. She wanted to be paid BEFORE the massage which irritates me, but I paid her. I paid by credit card, and was relieved to see that there was no place to add a tip, since it makes even less sense to tip before a service. Anyway, got in the room, seemed pretty standard that way. Not excessively clean or dirty. The owner was the one that came to give the massage. At some point, someone else came in, so she left for a minute to attend to them. That was also not great obviously. The massage itself was pretty top notch. She found all my problem areas quickly without me saying anything. She adjusted her pressure to what I asked for. So that part was great. But about halfway through the massage, I kept feeling little cold wet drops land on me every couple of mins or so. I'm pretty certain it was her sweat, which of course totally grossed me out. I didn't say anything because I didn't want to embarrass her... but ewe The other part of my review is total speculation on my part, so take it with a grain of salt... To be clear, no one offered ME any "special services," but I'm female, so that makes sense. But let's just say it would not shock me if in the future this place got busted for sex trafficking. Again, I didn't actually see or experience this first hand, but there is a pretty heavy sex vibe here. Regardless of what a great massage I got last night, I don't think I would ever return. It was just a little too creepy.

I had the BEST experience!!! Let me tell you this was THE BEST and MOST PROFESSIONAL massage…read moreexperience EVER!! The owner was very thorough with questions asking about any particular areas of concern prior to starting my session. Walking into the massage room I noticed right off the bat that I was in a very clean facility. The room is very calming and comfortable. There is a great ZEN energy and atmosphere. Once I was comfortable and ready to proceed with my massage session I was incredibly satisfied with the owner and the magic in her hands! She is very experienced and pays attention to detail. Once the session was done I felt amazing! She is phenomenal and I will definitely book more sessions with her regularly as she is the BEST massage therapist I've ever gone to!! I highly recommend booking an appointment with Holistic Healing Hands ASAP you won't be disappointed!!