The front office staff is not professional. They do not identify themselves by name when answering…read morethe inbound calls to the office so you will not know who is talking to you unless you ask them for their name. When requesting any help with medication refills over the phone, they will read a script to contact the pharmacy again to have them send over the request to get the refill and not allow you to speak to a nurse or doctor. They will not admit any errors or mistakes. Their webpage states, https://druidhillsprimarycare.com/coming-soon for Prescription information, This Page is Under Construction. When you have any additional questions for the doctors, you must make an appointment with the doctor as they will not call you. I am no longer a patient at this office after several years of issues with them as they were unwilling to realize the front office staff was not helping people.

Unquestionably the most thorough new patient evaluation I've experienced in 60+ years…read more My appointment was with the nurse practitioner, who unfortunately had the flu, but Dr. Smiddy worked me into his schedule the same day. Dr. Smiddy spent more than 30 minutes, one on one, going over my medical history and was steadfast in his pursuit of details regarding my health. He's also a bit of a rare find in that he possesses a very keen sense of listening. Furthermore, while the results of my bloodwork were good and unloaded into the patient's portal the following morning, Dr. Smiddy had an associate call me just to reassure me that everything was fine, which is a courtesy I've not experienced since patient records were put online. Highly recommended.

Melanie Thomson is the worst doctor I have ever had. For two years I was under her care,…read morerepeatedly complaining of issues that should have called for a colonoscopy. She mentioned it but didn't follow up. She said use Prep H. I said it didn't work. She did nothing. I fired her and on my first visit a colonoscopy was order and I had Stage 3 colorectal cancer. That was in 2014. I am still recovering. She almost killed me and didn't care. She has never once bothered to find out if I lived when I informed her of my diagnosis. Melanie has no right to treat humans. Or animals. I have the medical records to prove it.

Most thorough and personable doctor in Atlanta. I feel very lucky to have her as my primary…read morephysician. Also, her staff is excellent.

I just learned that this doctor's group, Laureate Medical & Northside Hospital require a patient to…read more"accept these terms" when registering, those terms include that they are allowed to use your medical information for FUNDRAISING! Not only for the doctors & Northside Hospital but any that they will designate as affiliates. When I refused to accept, I was not allowed to see my doctor. Highly unethical.

Dr. Wender has been my primary care doctor for about 20 years. She is very smart, detailed, and…read morelistens to your concerns. I like that she is always very, very fast to follow up to my messages. I travel for work often, and so it is easy for me to contact her, and she responds quickly. Her office uses an online patient portal to communicate and I can send her a message through the portal and she responds usually within the hour. Since I am an established patient, she is always willing to work me in for a sick appointment when I need it. I also like that she takes a conservative approach and doesn't always rush to put you on unnecessary medication, yet when you do need it she will tell you and make sure that you get the medication and care you need. I am not always happy with the staff at Laureate Medical Group, mainly the front office staff, but I think you probably get that at any place, so I stick with Dr. Wender because she is a very good doctor and very responsive.

Dr. Belinda Brown-Saddler is located at the Piedmont Physicians office in Atlantic Station, across…read moreand above from Fox Sports Grill. Dr. Brown-Saddler is a family practice doctor and is very nice, positive, energetic, and knowledgeable. There are 2-3 other family doctors at her practice. The facilities are relatively new and thus clean, modern looking, and equipped with some of the latest medical technology. They also have an X-ray machine on-site so you don't have to go to another facility to get X-rays taken and also an on-site physical therapy office. Overall, I am pretty satisfied with my experience here, which includes the front desk, nurses, and lab techs. If you are looking for a general practitioner in Midtown, I would recommend checking out this office.

Ah, Dr. Belinda Brown-Saddler...a great doctor mired down by rotten staff. Perhaps her staff are…read morealways overworked, but I can't think of a time that I've interacted with them that they weren't short with me and interrupted me, both on the phone and in person (which just doesn't happen in the South). I positively dread making appointments for fear of getting Mary on the phone, who is both incompetent and forgetful (she consistently calls me by my sister's first AND last name on the phone, and even makes me appointments under my sister's name). Add that to a pretty long wait time for the doctor whenever I go in, and I'm definitely shopping for a new internist.

I have been a patient of Dr. White-Williams for over 10 years. Her wisdom and sincerity are…read moreunmatched, elsewhere. Great bedside manners, listens with intent, take in all of your concerns. When no other doctor could determine my unknown illness, Dr. White-Williams remained devoted to finding the root cause of my symptoms (didn't focus just on the symptoms) and discovered the cause. great staff, office is always tidy and clean.

Dr White-Williams is such a thoughtful, considerate, caring and wise woman. She asks questions and…read moreactually listens to me! Dr Williams compassion and sincerity is rare! I was referred to her several years ago and I gladly travel from south metro for her to this day! BTW her staff is just as amazing. I love Susie to pieces, she brightens any room with her beautiful aura!!! They are the best choice for comprehensive primary and OB care!!! It may be hard to get an appointment but Dr Williams is worth the wait!!!

Dr. McCarter performed my surgery a few years back. She was excellent. The office staff was…read moreprofessional. We drove 2 hours and everyone in the office and Piedmont were professional. I will be having her perform my next 2 surgeries. I would recommend her to my family and friends.

I have to disagree with the other review here. Dr. McCarter performed my surgery maybe two years…read moreago, and she was one of the best doctors I have ever had. I would absolutely recommend her. She listened to me re my medical issues, she was thoughtful, professional, caring, and an excellent doctor/surgeon. At the time, she was at Atlanta Surgery Associates in Stockbridge, and the surgery itself was at one of the Piedmont Hospitals. The surgery went well. Hopefully I will stay healthy and never need another surgery, but if I do I will definitely call Dr. McCarter.

Jennifer Elliott's nurse assistant/front office staff provided an extremely disappointing and…read moreunacceptable experience. My appointment was scheduled for 9:00 AM, and I left home more than 40 minutes in advance. Due to unexpected traffic, I noticed around 8:45 AM that my GPS estimated my arrival at 9:18 AM. Wanting to be respectful of their time, I immediately called the office to notify them. No one answered, so I left a voicemail. A few minutes later, someone returned my call and informed me there was a 15-minute grace period. I explained that my arrival time showed 9:18 AM and asked if they could please notify the doctor, since I urgently needed this appointment. I have surgery scheduled in less than two weeks and was seeking a second opinion. I had already completed pre-op check-in and submitted all required paperwork, so I was fully prepared for the visit. Instead of showing any empathy or flexibility, the staff member repeatedly refused to notify the doctor and insisted I call back at 9:15 AM. When I called again, I was told that if I arrived after 9:15 AM, I would need to reschedule. This was incredibly frustrating, considering I was only projected to be only 3 minutes beyond the grace period. I still came, arriving at 9:18 AM, only to be turned away. The front desk attendant told me the nurse had specifically come to the front and instructed them not to let me back. What made this even worse was that the next available appointment was after my scheduled surgery, making the visit impossible to reschedule in time. Based on how dismissive and uncompassionate I was treated throughout the entire interaction, I believe I was treated this way because I am African American while Dr. Elliott and the staff are Caucasian. Whether intentional or not, the experience left me feeling discriminated against and devalued as a patient. Patients deserve fairness, professionalism, understanding, and care--not cold, rigid treatment that leaves them feeling singled out and unheard.

I have followed Dr Elliott for years. She remembers everything about me and listens to my…read moreconcerns. I would highly recommend her to women going through menopause. Her warmth and concern is genuine. I give her a 100 out of 100.

Dr. Hayes was very detailed, patient, very knowledgeable and took the time to listen and gave great…read morerecommendations for any Specialists I needed to see.