Dr. Kleiss is a fantastic doctor and surgeon. She gets four stars for that alone. I got pregnant the month after she operated to remove a uterine polyp that was probably preventing pregnancy. And, though I wasn't thrilled to need a C-section, I was thrilled to have Dr. Kleiss doing it - my scar is practically invisible and I had a smooth recovery.
But over the 7+ years I have been seeing her, it became clear that this practice probably isn't the best fit for me. Dr. Kleiss is very cool, relaxed, and friendly, and her general MO is to very confidently convey that everything is fine. This probably puts most people at ease, but for me--and I know I have anxiety issues--it does the opposite. I like data, and (what I perceive) as overconfidence makes me nervous, which causes me to ask more questions to verify. Which causes the provider to become irritated with me and probably write "difficult" in my chart a la Seinfeld https://www.youtube.com/watch?v=pyossoHFDJg.
A lot of times, she was right and there was nothing to worry about. But sometimes my concerns were right... she was confident that I didn't have any fertility issues, but when I pushed for testing we found a polyp ... she played down my feeling that the baby was breech, but I was right and we found out too late to turn the baby. Basically, it just became a cycle where I never trusted her assurances and she was automatically skeptical of any concern I raised.
(Full disclosure, there was also an incident where I was left in a waiting room alone with no windows for over an hour and got pretty upset - the sad kind, not the angry kind... not real proud of that one, but I was going to be late for something important... after that incident I always brought my computer and expected to be there at least 2.5 hours)
At some point, things turned and I just never felt comfortable there anymore. I felt like I had a not-entirely-deserved reputation that I could never overcome. But I can't complain - I have a healthy baby and my torso isn't completely wrecked yet. And now I have switched to an OB practice I feel much more comfortable with (hopefully they don't request my records and suddenly turn cold!) read more