I cannot even begin to express my gratitude to Betsy, Heather, and Karina. These ladies were the three I dealt most directly with whilst placing our order. Heather and Betsy were beyond understanding of our circumstance and met our request with even higher standards than we expected. Due to unforeseen circumstances we lost our initial florist (hired for my mother-in-laws memorial) roughly 48 hours before the service. When we rang the Kyle Floral Shop we gave them colors, favorite flowers and some basic detail to guide the order to reflect her character, energy, and vibe. In that short time frame they completed our entire order and did so with such care and compassion that it was evident when Karina arrived to the church with our order. All of the flowers were blooming, fresh, and vibrant. They didn't skip a beat when incorporating every aspect we wished for. Heather, your time and attention to the flowers we received was palpable and I know for a fact my mother-in-law was sniffing every single one! Your ability to take my fumbled mess of thoughts via phone call and create the beautiful bouquets will forever impress me. Betsy, your patience with me while I coordinated delivery, family communication, and payment was beyond reproach. Your customer service is GOLDEN and without your patience this task would have been far more daunting for us. Karina, your care during transport will forever be appreciated. The communication of your ETA gave the family and I clear direction as to when to expect you. Not being 'left hanging' during a time such as preparing a matriarchs service is so paramount to the family remaining in peace during mourning. Kyle Flower Shop will forever be my go-to florist! Thank you to the management and ownership for taking such great care of your business and staff - it shows in their work! read more

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I ordered flowers from Kyle Flower shop Tuesday night so I could gift them to my fiancé for her graduation the following day. I placed the order after 6pm, and they were delivered around 12:15 the following afternoon. It was a quick turnaround! The woman I spoke to, Katalina, was very friendly and cool to interact with. Kudos to her for doing an excellent job. I would definitely buy flowers from Kyle flower shop again! read more

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Oh my!!! These people are amazing. I made an online order from California Sunday evening. Realizing that my order would likely be at the end of their Monday orders, I a bit anxious. I did make several inquiries as to the status of my delivery. I tried not to be obnoxious, but regardless, they took all of my calls with kindness and empathy for my concern. They are 100% Professional. I received a text when they were on the way and again once actually delivered. Being in another state, their Customer Care was most appreciated. This is definitely my GO-TO florist in Kyle. Thank You, Kyle Flower Shop & Betsi, "Our Driver," read more

Alyssa was a total professional in accommodating my requests for a fall funeral arrangement. My friend loved the arrangement and it comforted me that all was delivered beautiful and on time to her father's memorial. read more

I went and picked up some yellow roses for my mom's birthday yesterday and they were already opened and by the time I took them down there, the edges were starting to dry out, so I guess I should've asked for Rosebud's so they would open better I'm a little un very disappointed in the product since I went through a lot trying to find them Looks like their selection is really good. Customer Service is very good, but I was surprised that the quality of the. read more

Kyle Flower Shop - roses - Florists Near Me - Kyle, Texas

Very compassionate staff. I stopped in after my moms funeral for an arrangement to put on her grave. They were so sweet. They let me go to the back and pick out a ton of flowers and after arranging them, they tied them up with an angel ornament. Fast, kind, Caring. Thanks read more

My friends from out of state surprised my Fiancé and I with these beautiful flowers! Delivery person had trouble delivering them to our house so we had to go pick them up, but luckily we were nearby. Great quality! read more

Kyle Flower Shop - Beautiful flowers! - Florists Near Me - Kyle, Texas

I just got off the phone with Kristi, for the 3rd time today, and the 4th call since last night, since receiving a 'we've HAND DELIVERED your flowers' email early yesterday morning...... FOR FLOWERS THAT WERE NOT DELIVERED! When I didn't get a call or a message from the recipients, I had to have them use security footage to figure out what happened as I imagined the worst... wrong address, porch pirates, etc.... and by the time I figured out what happened I reached out to the flower shop (after hours of course) to let them know what happened! I have actually ordered from Kyle Flower Shop several times before and been very pleased, and I have been trying to have 'covid forgiveness' and 'pandemic chaos' and 'supply chain issue' understandings, but 4 calls and 2 emails into it, and then being told "they will be delivered in a few minutes' 2 hours ago and then come to find out they are STILL NOT DELIVERED and when I call to ask what is going on Kristy doesn't know, and she has to call me back. Now I am going to leave her 'explanation' out of this post out of respect for her privacy, but what I am even more disappointed in is there was no sense of real 'apology' or any gesture to improve the situation, or my experience as a repeat customer. In my continued conversation with Kristi where I had to switch from 'consumer' hat to a 'professional and business owner' hat and I expressed how unacceptable this was, and all i got was a continued explanation of 'what happened' and a real sense of 'you should have known what you can't possibly know' as to when I am really going to get the delivery after being told 3 times it would be first thing this morning, in a few minutes, etc..etc.. It's now mid-day.... so without having a personal tracker on the delivery person and an itinerary I couldn't have possibly known and her posture and tone with me didn't improve, and again, no apology what-so-ever. I myself am in business and customer service, and we have all been under strain with 'the world' but when you really screw something up, you should really sincerely apologize and when someone gets a premium flower arrangement, and tips fairly well, for less than a 10 minute drive, and is a repeat customer there should be some sort of gesture, no matter how small, other then to simply explain things away and continue to under perform. Eventually the flowers got there, and I was told the arrangement was amazing, big and beautiful! Which I am grateful for, on their behalf! I've attached the picture I was sent, and because I am 'not thrilled at the moment' what I see is at least one partially bug eaten leaf, and another one that looks like it was torn or damaged.... :( Sincerely disappointed is all, and I hate it when my expectations can't be met, even after 'helping' to meet them, when all I am doing is what I can to brighten up my Families' Day and Holidays! Here's to wishing better operations and customer service! read more

Kyle Flower Shop - It is an amazing arrangement, and if I didn't go through what I went through to get these delivered, I wouldn't have noticed what wasn't.... - Florists Near Me - Kyle, Texas

I ordered an arrangement to be delivered and it went out very quickly and the person I sent it to was just ecstatic about how beautiful it was. read more

Almost forgot mother-in-laws birthday. Found KFS which is conveniently located in Kyle we're she lives. They had a good selection of various bouquets on their website and given the short notice I was still able to place an online order for next day delivery. Flowers were fresh, delivery was made on time and MIL loved them. read more

Kyle Flower Shop - Florists Near Me - Kyle, Texas

I live in San Antonio, but my mother lives in Kyle and I wanted to send her some flowers for Mother's Day. I called three shops. This was the only one who answered (all nonessential retail was closed, because it was during the coronavirus shutdown). The person who answered was cheerful and helpful. I got exactly what I needed. The flowers were lovely and delivered right when they promised. read more

Kyle Flower Shop - Florists Near Me - Kyle, Texas

Support local family owned businesses! Went to HEB to get my wife flowers for our anniversary & the flowers they had were really sad & overpriced for 5 day old flowers. The two women working in the flower department were less than helpful & barely acknowledged my presence while scrolling through their phone's & chatting. Got on yelp & found Kyle flower shop. Was greeted immediately upon entering the nice cute shop. Told them I needed a nice arrangement for my anniversary. She asked my budget & immediately started making a truly beautiful arrangement. I will never buy flowers at HEB again. The arrangement I got would have cost an additional $25-35 at HEB & not near as fresh. Gentlemen, hit the easy button & go here! Great service & prices. Your significant other will be very happy! read more

Needed to send flowers for a same day delivery for my sister's birthday and was so glad I found this shop. I was able to order online and they delivered it right away. My sister loved her flower arrangement and it made her day! I'm so happy to be able to support a local business during this time. Highly recommend. read more

Kyle Flower Shop - Florists Near Me - Kyle, Texas

Beautiful flowers and great communication! I had a great experience using their flower delivery and would recommend

Service was above and beyond! I needed flowers delivered to my aunt in the hospital, and called on a Saturday 10 minutes before the shop was closing and the delivery truck was out. Instead of saying I was out of luck, Erika made an exception and whipped up a beautiful custom arrangement that she personally delivered, all within 30 minutes of my call. She even sent me a picture of the arrangement. My aunt loved it, and it lifted her spirit. This is the best service I've ever received in my life. I highly recommend Erika and Kyle Flower Shop! read more

Kyle Flower Shop - Beautiful custom arrangement Erika made AND personally delivered to my aunt in the hospital. - Florists Near Me - Kyle, Texas

We have had a few opportunities to go to the Kyle Flower Shop and have always been so pleased! First of all, it's easy to feel that they care about you and getting you the right arrangement. The prices are very reasonable. They are so friendly and this business is a bright light in Kyle!! Highly recommend! read more

This place is amazing. My bouquet was a gift, but my friends and neighbors say their prices are great, too! Check them out- you won't be disappointed! read more

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Absolutely terrible customer service and poor quality of flowers. Ordered flowers for my mother to be delivered at the hospital. The arrangement she first received was small and nothing like what she ordered. A second arrangement was sent the next day to correct the first arrangement. In addition the driver felt the need to argue with my sick mother in the hospital and taking the first arrangement. The manager called and said she was going to be mailing a check to refund the amount I paid. A few weeks later, I emailed to follow up on the refund and no response. A week after no response I called the flower shop to verbally follow up. The lady was rude and respectful and hung up on me. Almost a month later and still waiting on my refund Poor customer service and terrible flower arrangement. read more

Disappointed with the service. Bouquet was delivered without balloons. The balloons were delivered a day later. Approximately 10 hours later, the balloons deflated. My daughter sent this for my bd. She was expecting a better spread and vase. Other recommendations for future orders? read more

Kyle Flower Shop - 10 hours later flowers were delivered without balloons. Balloons were delivered one day later. This was approx. 10 hours later. - Florists Near Me - Kyle, Texas

My first time at this boutique and definitely will not be my last! Needed an arrangement done in a last minute effort and Heather came through!Customer service was phenomenal, very helpful. And in 20 minutes, I was in and out with a beautiful bouquet. Thank you ladies! My mom was very happy! read more

Kyle Flower Shop - Heather did fantastic work! - Florists Near Me - Kyle, Texas

My aunt was turning 90 and we were really hoping to honor the occasion with flowers since we could not be there in person. Heather at Kyle Flower Shop went above and beyond to be sure this happened. There were problems contacting florists in Louisiana but she kept trying, and more importantly, she kept me up to date on her endeavors. Success! Thank you so much! read more

I've gotten flowers from here multiple times and I've always had an incredible experience. So talented, I love their arrangements and they are always so nice. This is my go to place for flowers! read more

Horrible service. Ordered a $50 crossage for Prom and received 2 extra small roses that were wilted and of poor quality. Will never use use this business again. Use at your own risk!!! read more

These flowers were amazing!! And they smelled so fragrant. Customer service was tip-top, I highly recommend. They also lasted a long time.

Picture of flowers I ordered on the Kyle Flower shop website; Placed order over 2 weeks ago - with an Upgrade of flower purchase. Picture of the arrangement that Kyle Flower shop made & delivered...... read more

Kyle Flower Shop - Flowers Ordered from Kyle Flower Shop Website - Florists Near Me - Kyle, Texas

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