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    Lafayette ENT

    Lafayette ENT

    1.3(3 reviews)
    0.0 mi

    Had an appointment 6 months ago and everything went fine the doctor was great! My next appointment…read morewas scheduled 6 months out which is tomorrow. Get a call today saying that my appointment needs to be rescheduled and at the next appointment not for another 7 weeks. When I said seriously?! The lady responded with "well it could be March". So an appointment I've been waiting for for 6 months and very much needed is pushed to the side because of poor planning?

    BE PREPARED they do NOT CARE!! They're ONLY after your MONEY!!…read moreI had been fighting an infection for several weeks. I saw my primary doctor, I visited my dentist and finally went to Lafayette ENT when I was told they wouldn't take Aetna or Care Source Insurance. They also told me I was required to get a hearing test for $300+ that I would obviously have to pay for out of my pocket. I thought it was odd that they'd require a hearing test under the circumstances. I visited the Urgent Care 2x and on my last visit at urgent care, Dr Riggs graciously set up an appointment with Lafayette ENT without requiring a hearing test. Yes, I called other ENT's in town but they had a similar waiting period and with the reputation of Dr Berner and Dr Loy's I could only assume their unretired piers would be of the same quality. WOW, I WAS WRONG!!! So, I waited several weeks and my day finally arrived. I was hoping that painful sleepless nights might soon come to an end AND I might be able to hear again. But, much to my surprise, after waiting 8 weeks(?), I went in with a little bit of excitement that relief was just around the corner and experienced a "who gives a damn attitude" that now requires a hearing test or callously phrased, "see another Dr"! In all fairness, my experience was with "Dr". Wilson. What happened to a dr's oath!?!? "I shall do by my patients as I would be done by........" What kind of a human being would set up an appointment under false pretenses then try to bilk more money out of a patient when they arrive(8 weeks later in pain)before they would even consider treating them. I'm only presuming the kind of person that would break their own arm patting themselves on the back while complaining to their yacht captain about the quality of their caviar. I learned my lesson! I'll NEVER RETURN and my next call is to the state medical board. B. Parks

    Randall Dermatology - 2015 Vancouver Conference

    Randall Dermatology

    2.2(43 reviews)
    4.8 mi
    $$$

    Gone to Randall Dermatology for 20 plus years. Always professional, informative, and helpful. Dr…read more Randall is great. Would trust no one else.

    READ BEFORE USING THIS "BUSINESS" I would literally NEVER…read morerecommend this "business" to ANYONE. PHOTOS INCLUDED I walked in today, was given forms after being asked about insurance, rushed into a room with no time to fill out the paperwork. I was asked if I had insurance multiple times. Doctor came in and didn't acknowledge us (gf was with me) and told me to sign the paperwork even though he knew i hadn't read it yet. He immediately complained to me that this paperwork shouldve been done already. I had only had this paperwork for 10 minutes while simultaneously having to answer many questions from the nurse. I honesty felt like he made a lot of "sideways" remarks. I felt rushed throughout the whole process. Not talking in a way that resembled a medical professional doing. He asked me about my axillary. When i was obviously confused, he repeated axillary again. When i was still obviously confused, he rudely replied armpit. My gf was in the room, after my appointment she admitted to me that after her years of medical classes, literally having to memorize the whole body multiple times, she was still confused by him acting this way. Why would an experienced medical proffesional talk to a patient this way? "I dont know about your insurance, but you obviously have some things going on." He said this after he already knew i didnt have insurance. My girlfriend's main concern comes in with the medical paperwork. When we left we were given only one paper. It was the receipt for the "service" the business owner who was the doctor "provided." We went home and she said that we needed my medical paperwork and pointed out it was VERY weird that i was provided with no paperwork about my condition especially considering that it was a condition neither of us had heard about nor about the medication that was prescribed. We went back for my medical paperwork and they were kind of weird about it. Repeated several times that they werent sure if they could print it and that he hadnt signed it yet. In return, i kept repeating that i just wanted my information and they eventually let me have it. My gf's top concern is that many things in the paperwork that werent talked about and she only feels relieved we basically demanded to have it because we use many things that the paperwork says makes my condition worse. I cant think of anything else to say at the moment, but if you HAVE NO OTHER CHOICE but to go here, be prepared, stay safe, know your rights and do your own research. (Couldn't add the photos and it wouldn't let me delete photos included for some reason...)

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    Randall Dermatology
    Randall Dermatology - Some much appreciated samples from Nurse Karla.

    Some much appreciated samples from Nurse Karla.

    Randall Dermatology

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    Kyle D Loy MD - earnosethroat - Updated May 2026

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