I never leave reviews but I feel as though I must. I was referred to this office to complete my…read morelower deture implant. All of the work had already been completed except for modifying my deture to connect with my 2 implanted posts. I did not have the work completed at the office due to the high cost. The office was not covered under my Delta Dental Insurance so 100% of the cost was coming out of my pocket. My husband and I are seniors with many health problems and simply could not afford the high cost. On my last office visit, I paid the office $2000 for the future work to be done. When I found out my insurance was not going to cover any of the costs, as first told to me by the office, I requested a detailed invoice for any current charges and a refund for the money that was left. Two months later, I have yet to see either one. The staff continues to give me the run around, "we have to talk to the doctor ", "its been mailed", and so forth. I can't get my $2000 back and in these days of very high living costs, it HURTS! My husband and I need our $$$$ back!

Very happy with my results. Dr. Lalonde and his staff are great. Definitely recommend Lafayette…read moreImplant and Cosmetic Dentistry.

My 20yr old was struggling to find a new adult dentist. (Getting the boot after 15 years from her…read morepediatric office was tough on her. Lol!) However she has finally found a new dentist office that is welcoming, friendly and cares about her dental health!! I greatly appreciated the office calling & Dr Victoria Guido speaking to me personally about my daughters care. Especially since the previous office my daughter visited scared her to death with treatment that wasn't necessarily needed. Thank you to the Dr Victoria Guido, Dr Guido and the entire staff for the excellent care my daughter received. She has nothing but good things to say about her visits. Oh yes, Thank you Brittany for answering all my question each time I called with your delightfully happy personality! We Highly recommend this office!!

Love Guido Family Dentistry. They are like a warm loving…read morefamily. They do quality work, do almost everything at this office. They work with new dental assistants, but have had the same employees for years. Have had issues over the years. Once we called Dr Guido at about 6:00 AM because of an issue that arose. It was the only time we could contact them to tell them we weren't going to be able to make our appointment that day. He was very nice about us waking him up early. The Corona virus, he contacted us on a Saturday evening to touch base in person about our up coming appointments. Can't say enough THANKS for the way they have worked with us over the years. You are a person with real life situations not just a number. Even though they are not a children's dental office, they work well with the little ones too.

I've been coming here since I was probably 6. So 21 years later I'm still a patient! Craig Chalgren…read moreis a agreat dentist and it's amazing how much he remembers about your family. The dentist office can seem scary but the staff is beyond welcoming. Even though I moved away j still keep coming back because they're so awesome ! So if you're looking for a great dentist, try them out !

Our family has been very satisfied clients of Dr. Paul for many years. He and the rest of the staff…read moretake great care of us. There is very little turnover among the staff, so you know you will be seeing someone familiar and very experienced. Recently I cracked a tooth and thought I would probably need a crown, but Dr. Paul was able to save most of the tooth and fill the rest. I appreciate the care and expertise!

Never again!!!! I am now afraid of the dentist and I wasn't…read morebefore going here. The medication to numb my mouth didn't work. The lady couldn't figure how to properly use the xray. The office staff didn't seem kind or really even care to be honest. I was an emergency case for a cracked tooth... it should've been this difficult or painful. If I could give 0 stars.. I would.

STEER CLEAR of this place The staff was rude and very…read morecondescending. The dentist wasn't much better, very hasty and hardly answered our questions. They didn't prescribe an antibiotic because my daughter in law is allergic to penicillin, acting as if that was all they could prescrib. If you're needing dental work, I highly recommend you look elsewher.

I've been going here for years. It's a good environment. People are friendly and Trevor Murry is…read moreawesome.

1. The hygienist asked me where I'm from in a judgey way, and made a "hm" when I answered and said…read morenothing else 2. I think they purposely caused issues with my fillings, bc I had to go back several times to correct it 3. The main doctor is in his own other world, and only cares about pushing Invisalign

They removed my functional but damaged teeth. with the promise of quality of life improvement…read more Instead I had to attempt adjustments a dozen times over a year. when the denture couldn't be made to fit. they made another upper, but refused to give me my property until i removed poor review. completely unprofessional, unethical, and probably illegal practices.

HORRIBLE, HORRIBLE service!!! They will NOT help you on the 1st visit. They string you along and…read moretry to take advantage of you in every way. My advice to anyone...just read the rest of the comments. One BAD comment after another. I'll NEVER deal with these guys EVER again!!!

Had a sleep apnea mouthpiece made and Dr Ortman took all the time needed to make sure it was a…read moreproper fit Great experience and friendly staff

I decided to write a review because I have been reading nasty reviews (probably deserved) of other…read moredental offices in town, and I thought it might be nice to write a good review for a dental practice that definitely deserves it. I have been going to Dr Ortman since I moved to Lafayette in 2008 (I'm writing this in 2015). His staff has always been knowledgeable and friendly, and the dental hygienists are very good at what they do. Getting my teeth cleaned is not my favorite way to spend an hour, but they make it as pleasant as possible. The last hygienist I saw was Kirsten, and she was friendly, gentle, and even made me laugh a few times. There is a new dentist there, Nathan Webster, and not only is he a good dentist and explained everything clearly to me, but he's also easy on the eyes. Mmmm hmmm. Anyway, since my insurance is through Purdue (for grad students) and it's total crap, I had to pay out of pocket, about $245 for x-rays, exam, and cleaning. While that's not cheap for me at all, it's still better than going to the two places that are covered under my insurance, both of which magically see cavities that you don't have and run exorbitant, unnecessary treatments such as "deep cleaning" and "mouth cancer screen". Oh, and if you're from Dr. Ortman's practice and you're reading this: please update your website and add some pics of your new dentist. Thx.

I needed to get all 4 of my wisdom teeth extracted and found Dr. Hendrikson just by chance…read more Everyone in the office was very helpful and professional. The place was very clean and comfortable. Any question I had about the extractions were answered by his assistant before he came into the room. She was very nice and helpful. The room was relaxing and had a great view of a pond with geese in it. Dr. Hendrikson was to the point and did his job very well. He was quick and very professional. He let me know when every tooth came out. He's great at what he does and would recommend him to anyone! Things couldn't of gone any better :)

Had been putting off the inevitable tooth extraction for awhile. Was referred to his office from…read moreanother general dentist. Great job, great staff. Comparable pricing. If I need another procedure, I will contact Dr. Hendrikson.

I shy away from dentistry, yet Dr. Brucken and his staff have worked diligently to help me feel…read morecomfortable and welcomed in the dentist's chair! I am very thankful for their services and care.

Always had great care there over 10+ years. Staff was always friendly and efficient Unfortunately…read morethey had to reschedule 3 of my last 7 appointments for various things on their end (staffing I assume). With my busy work schedule these reschedulings became a real pain so I had to find a different dentist. If it weren't for the reschedulings I'd probably still be with Comfort.

Before I begin, I would first like to compliment the office staff and the dental hygienist. They…read morewere all top-notch and deserved 5 stars. But, when Dr. Schroeder came into the room, for several reasons, I was unusually on guard. To begin with, he immediately informed me, before he conducted any hands-on examination, that I needed a molar removed. (To qualify myself, although now retired, I've been in the medical field for over 40+ years; Not in the field of orthodontics, however, I am degreed in several specialized fields of medicine.) As I began to explain to Dr. Schroeder about the specialized care of the molar in question, Dr. Schroeder rolled his eyes and asked who performed the work. When I gave him the name of the highly respected and long-standing independent dentist in our community who performed the work 10 years ago, Dr. Schroeder stated, with much arrogance and hostility, this dentist was incompetent and would never pass the boards to become a dentist today. Dr. Schroeder also said he hoped this dentist was now retired. Dr. Schroeder criticized the work of this dentist by simply looking at the x-ray of this molar. Then, Dr. Schroeder began my examination. He spent less than 5 minutes poking around just a bit and came up with an extensive plan of care involving several thousands of dollars of dentistry. Shocked, I explained that I've been going to a private dentist in a different state every six months for years and never once had such a bad report. In addition, I was completely symptom free. Dr. Schroeder reacted to this statement with a shrug. I left the office appalled at Dr. Schroeder's unprofessional criticism of one of his peers, his lack of a professional and complete examination, and overall attitude toward me. Upon leaving, I called a friend in the dental field and described my visit. I was immediately referred to a private dentist who is also very well established in our community. Within two hours this dentist had me at his office, obtained the x-rays, panoramic views, and plan of care from Dr. Schroder. He then performed a thorough exam and consultation with me, all totally free of charge. The conclusion: The thousands of dollars outlined in Dr. Schroeder's plan of care that would have gone to the corporation that Dr. Schroeder is employed through, was nearly completely unnecessary. Consumer Alert! Avoid this company. In fact, avoid all corporate employed dentists. I was warned to never go to a corporate dentist, but due to my move and change of insurance, I was overdue for a cleaning and Farabee could see me right away. Do some complete research as I should have done before going to Dr. Schroeder regarding the differences between corporation dentists and independent dentists. You may pay a little bit more or have a longer wait to be seen, but your dental health, especially your children's dental health, is well worth it.

I called Farabee Family Dental and spoke with Tina and then Jeanine, the office manager. I politely…read moreasked to be taken off their mailing list for advertisements. Jeanine said my request was nonsense and she wouldn't take me off the list for their marketing company. She said I should just throw the ad away if I don't want to put it on my fridge. When I asked for the contact information for the marketing company, she wouldn't provide it. Through information provided by Tina, I found the parent company Heartland Dental, Elgin, Illinois. 217- 540-5100. They connected me to their marketing division. I requested to be taken off their mailing list and also informed them of unhelpful customer service at their Farabee location. I will not utilize their dental services and I'll let my friends know.