Excellent doctor. Take time to explain the diagnosis. Gets back to you in a short time.read more

Sadly dr. Loy retired some time ago. He was professional in his work and helped my late husband…read moreand I with problems we had with sinus and allergies. I have only good to say about the dr. He is missed in his care for his patients.

My son has been a patient of Dr Loy's since he was 2 years old he is now 6. Up until this year we…read morehave had fantastic service and professionalism with his office. Dr Loy is amazing however he must have recently hired someone that doesnt seem to care about his patients. She was very rude when I have called each time to schedule my sons appointment. I am a SINGLE mother of 3 children and occasionally I have to reschedule appointments based on my own schedule. When I called to day to reschedule my sons appointment she was very rude with me and asked me why I was cancelling when they left a VM yesterday. I have never been treated like this at Dr Loy's office and this is very disappointing to know that due to one bad apple I am now finding my son a new Ear, nose and throat doctor. Your office staff have always been kind sad to think that one can ruin it for my children.

Had an appointment 6 months ago and everything went fine the doctor was great! My next appointment…read morewas scheduled 6 months out which is tomorrow. Get a call today saying that my appointment needs to be rescheduled and at the next appointment not for another 7 weeks. When I said seriously?! The lady responded with "well it could be March". So an appointment I've been waiting for for 6 months and very much needed is pushed to the side because of poor planning?

BE PREPARED they do NOT CARE!! They're ONLY after your MONEY!!…read moreI had been fighting an infection for several weeks. I saw my primary doctor, I visited my dentist and finally went to Lafayette ENT when I was told they wouldn't take Aetna or Care Source Insurance. They also told me I was required to get a hearing test for $300+ that I would obviously have to pay for out of my pocket. I thought it was odd that they'd require a hearing test under the circumstances. I visited the Urgent Care 2x and on my last visit at urgent care, Dr Riggs graciously set up an appointment with Lafayette ENT without requiring a hearing test. Yes, I called other ENT's in town but they had a similar waiting period and with the reputation of Dr Berner and Dr Loy's I could only assume their unretired piers would be of the same quality. WOW, I WAS WRONG!!! So, I waited several weeks and my day finally arrived. I was hoping that painful sleepless nights might soon come to an end AND I might be able to hear again. But, much to my surprise, after waiting 8 weeks(?), I went in with a little bit of excitement that relief was just around the corner and experienced a "who gives a damn attitude" that now requires a hearing test or callously phrased, "see another Dr"! In all fairness, my experience was with "Dr". Wilson. What happened to a dr's oath!?!? "I shall do by my patients as I would be done by........" What kind of a human being would set up an appointment under false pretenses then try to bilk more money out of a patient when they arrive(8 weeks later in pain)before they would even consider treating them. I'm only presuming the kind of person that would break their own arm patting themselves on the back while complaining to their yacht captain about the quality of their caviar. I learned my lesson! I'll NEVER RETURN and my next call is to the state medical board. B. Parks

I could not be more impressed with the orthopedic care of this highly professional and caring group…read moreof physicians and staff. Their new location in West Lafayette is just beautiful as well!

Very helpful and professional staff. Dr. Page was friendly…read moreand made us feel at ease. He was very good at explaining the process and what we had to face in the future. He went beyond what he had to do to help us. I never give 5 stars anywhere but was tempted to here.