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Kwik Kar Auto Center

3.2 (71 reviews)
Open 10:00 am - 5:00 pm
Updated 1 month ago

Services - Kwik Kar Auto Center

Check engine light

Engine oil light diagnosis

Auto general diagnosis

17 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Smog check

Transmission leak inspection

Kwik Kar Auto Center Photos

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Recommended Reviews - Kwik Kar Auto Center

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Reviews With Photos

Getting gas changed
May G.

I came here to get my car serviced and oil changed. The car mechanics do a good job. They recommend services based on the miles on your car, so you should check to see if you've done the service recently before accepting.

LaTosha S.

This was the second time I've visited Kwik Kar for a state inspection and just as they did last year, they did a great job. I pulled up and was greeted outside asking about the services needed. I was then told where to park and what information would be needed inside for the state inspection. Upon entry, there were a few people inside the waiting area. I was greeted and checked in quickly. The woman that checked me in was kind and friendly. I was told that my car would be next to be inspected. I sat in the waiting room area while my car was inspected. The waiting room area is a nice size and was clean. I waited about 25 minutes and then my name was called to relay that my car was ready for pickup. I was pleased with the quick, thorough, and friendly service. I would recommend this location and will visit again.

Owning a business is difficult. You have the demands of customers and staff. You are reliant on people to always perform at their best and reasonably correct things when something maybe didn't go right. The owner of Kwik Kar Auto Center Josh Alluri is the a real life example of how to NOT RUN A BUSINESS. My family brought our daughter's Jeep in for an oil change. We've only gone to the dealership for services to this point, but it was only an oil change, had limited time, and close by. The resulting events are numerous and caution to all to never use this business for even the slighted of services. While only needing an oil change, I stayed with my daughter's car to do some work calls. The service tech approached me in the lobby and said he wanted to show me something. There appeared to be a possible leak in one of the coolant hoses. He showed me. I trusted him. And said to replace it. While the job was going to take longer, that was fine. It appeared it needed replacing. They ended up replacing it, and did the oil change. We picked it up in the evening. My daughter drove it the next day to a track meet. About 10 miles away. She noticed right away that something wasn't right with the car. As a 16 year old, she even knew something felt wrong. She called us, said a bunch of "oil service" lights were on, and some other things. She was scared. I told her to pull over. My wife and I went to pick her up (wife brought her to track) and I hopped in to drive the car. I didn't get a mile and knew immediately something was wrong. I pulled over. Popped the hood. There was NO COOLANT in the container. What they attempted to "fix" was in fact not fixed. At the time, I thought they just forgot to put coolant in, which alone is a huge oversight. I called our insurance and had roadside assistance bring it back Kwik Kar (2 hour wait). Once at Kwik Kar, a different employee examined things and told me he was going to be straight with me and said they messed up. They didn't fasten the claps on the hose correctly and all of the coolant leaked out. All he said they would do was fix that. And apologized. I'm not a mechanic, but I do know that if you drive a vehicle for long without coolant there's risk of other damages to the engine. This was my biggest concern given this is my daughter's vehicle. He said he would look it over. He then called to say that in fact the coolant "container" had a leak. Not the hoses they replaced. But the container. So their initial diagnoses was wrong. By now I've talked to the dealership and plan to bring the car there for repairs. But before I could, without my permission, they replaced the container! And then actually tried to charge me for it! I came in for an oil change, and got hoses put on that I didn't needed, got a container replaced that I didn't ask for, got other damage that's still be assessed, and was asked to pay for the thing they "fixed" that I didn't trust them to do. And here's the best part. I tell all of this to Josh Alluri the owner. The lead service tech at the store gave me his number. All he says is that he will reimburse me for the container. Is has nothing to do with the cost of the container! It has everything to do with all of the errors that led to the container, and the likely future issues the Jeep may now have because of those errors! He says his "fine print" lays out everything in terms of their guarantees. Like I'm asking for that? Says I can't drive it (it doesn't drive. The "oil change required" light and the start/stop unavailable service stop/start system" light both come on now.) or he can't prove that the warning lights weren't the result of something while driving it. We've put on less than a mile since leaving the dealership. Just the drive home. Josh hasn't returned multiple calls now. And, I'll be bringing it to my dealership, hopefully working something out with my insurance (Jeep is under extended warranty), and getting the vehicle fixed correctly this time. Stay away. The staff is clearly not fans of Josh either as they were trying to cover their butts regarding the gaffs and tried to avoid getting to a point of me calling the owner. All after just stopping in for an oil change!

This offer says nothing about synthetic only. I showed it to the employee and he didn't give one shit.
Paula S.

Employee wouldn't redeem the yelp check in offer for $10 off. The employee behind the counter informed me it was synthetic oil only even though the offer doesn't state that anywhere. Also was slow as molasses and if course they tried the usual up sell tactics, which is expected at these sort of places. I used to bring my other car here quite a bit and the service used to be decent, so I'm not sure what happened. If you look at the other reviews, this is obviously a recurring theme. I won't be coming back.

Quote I was given. Notice no listed code was given

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1 month ago

amazing and super fast! only place to go I frisco for the best service. everyone was really nice!

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13 days ago

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26 days ago

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1 year ago

Went in for an oil change. I dropped in on a Saturday afternoon and was attended to immediately. Oil change was fast and smooth.

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1 year ago

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8 years ago

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2 years ago

Miguel was awesome! When you go here ask for him! So helpful and great service! Even open on Saturday.

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2 years ago

Friendly and professional staff including the front desk. Bay professionals are efficient and know what they are doing.

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Ask the Community - Kwik Kar Auto Center

Review Highlights - Kwik Kar Auto Center

The management at this Legacy location is fantastic and Steve (manager) is as honest and helpful as it gets.

Mentioned in 4 reviews

Read more highlights

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