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    Kustomer Kinetics Inc

    5.0 (1 review)
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    7 years ago

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    Arcadia Center Pharmacy

    Arcadia Center Pharmacy

    3.4(11 reviews)
    1.8 mi
    $$

    Arcadia Pharmacy Center is conveniently located in a plaza with Good Fortune Supermarket, right…read morenext to May Mei Restaurant, Yogurtland, and Chang's Garden, making it an easy stop during your daily errands. There's plenty of parking available in the lot, which is always a plus. It's also just across the street from a medical center that includes various clinics, Arcadia MRI & Imaging Center, and other primary care doctors, so it's a very convenient spot if you need to pick up a prescription after a doctor's visit. My family has been using this pharmacy for years. Their pick-up process is very efficient. The staff at the front are kind and helpful, and they have several people working behind the counter to sort inventory and make sure everything runs smoothly. They sometimes offer delivery services, which has been a big help on busy days. While they carry a selection of over-the-counter products like Solstice products, Tiger Balm, Cetaphil, and Vaseline, I do find that these items tend to be more expensive than at other stores, so I usually prefer to purchase them elsewhere. Overall, Arcadia Pharmacy Center is a reliable and efficient neighborhood pharmacy with friendly service. I recommend it for anyone in the area.

    For many years I had a very good relationship with this Pharmacy. I was spending 200, 300, 400 a…read moremonth on medication. Then I moved and haven't done business with him for a while. . today I'm back in Arcadia after having hip surgery. So I called Walter at the pharmacy who owns the business if he would please send me a bottle of certain over the counter medication I need. He refused saying I should get somebody to go to CVS up the street. Unbelievable. Who's all about the money because the medication I needed was not very expensive.

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    Arcadia Center Pharmacy
    Arcadia Center Pharmacy - Arcadia center Pharmacy 
631 w Duarte road 
Arcadia CA 91007

    Arcadia center Pharmacy 631 w Duarte road Arcadia CA 91007

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    Walgreens

    Walgreens

    2.3(105 reviews)
    1.0 mi
    $$

    I used the drive through to receive my medication yesterday and everything went fine until the…read moreDoctor came to the window to tell me how the medication was to be taken. She was speaking very fast and when I tried to ask her to slow down she continued to talk over me and even faster. It was like trying to communicate with a 16 year old girl. This has never happened to me at a pharmacy ever. It was as if she was only telling me the instructions because she had to. After she finished she told me everything she said was on the bottle. She also never iterated that I should spread out the two pills I'd be taking daily. I proceeded to read the instructions but still managed to take the medication wrong. I believe it was because of this incident. This was unprofessional as we are talking about medication here. I then called to ask if how I took the medication was ok and I know I the call was answered by the same woman doctor. She had no answer for me and again was rushing the conversation. Rather that she needed to call my doctor? This has never happened to me before. I believe a Pharmacist doctor should know the answer to these kinds of simple questions. She told me she would need to call my doctor and call me back. She did call back with decent news which was great. My only advise here is no matter how busy somewhere gets that the pharmacists take their job more seriously and take time in explaining how medication should be consumed properly. Also, it is unhealthy for her to be moving or talking that fast. No one should have to receive their medication this way!

    Extremely disappointed in the service that we received here. Came on a Wednesday evening with my…read morefriend for his passport photo, as Walgreens offers a free digital copy with purchase of a printed copy. There was no line, so the store associate took his photo and uploaded it to their system. After, we inquired about the free digital copy (which was advertised on the Walgreens website as well as on the signage in store), the associate said they had never heard about it. He eventually reached out to a coworker who confirmed that the free digital copy was in fact a valid offer. Once my friend paid for his photos, he checked his email as the photos are supposed to be emailed upon purchase. Unfortunately they were never delivered, so we asked the store associate if there is anything he could do. He did little to look for alternatives and simply stated that it was not possible to get into the system to resend. The printed photos weren't the best quality (the background appeared a bit gray) so even when uploaded to the passport site, the photo was disapproved. If you are looking to get new passport photos, I would highly recommend looking elsewhere.

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    Durable Performance Equipment

    Durable Performance Equipment

    1.0(1 review)
    1.0 mi

    I was very disappointed with the customer service at this company. They are located right next door…read moreto Congress Orthopedics where my husband was fitted for a cast on October 5th for a broken hand. The assistant/nurse at Congress sold us a Easy Self Wear Waterproof Arm Cast Cover for showering and we were discharged by a receptionist at the front counter of Congress Orthopedics and paid for the product there. My husbands cast was so large that he was unable to fit his cast through the opening of the cast cover and we realized this at home the next morning when he went to take a shower. The cast cover is in it's original packaging, never been used, and I had the receipt. My husband got his cast off October 31st a month after that first visit. At that visit I asked to return the Cast Cover. I was told by Congress that the cover needed to be returned next door at Durable Performance Equipment which I just learned was a separate company that day. I went next door and the employee there told me it had been past their seven day return policy and kept pointing to the sign on his desk stating their return policy in writing. First of all the assistant sold me something without checking to see if it would actually work with my husband's cast, second of all I live downtown so of course I waited until the next appointment to return it, and most importantly there is NOT a refund policy sign for Durable Performance Equipment on the Congress side. My advice is to let your customers know that Congress Orthopedics and Durable Performance Equipment are two separate companies and if you are going to sell your supplies on the Congress side make sure their staff is trained on fitting you for the product before selling, the receptionist should state the return policy or place a Return policy sign on the Congress side. Had that been done I would have made a special trip and returned it within the seven days. I should not be penalized for your poor processes and procedures.

    Kustomer Kinetics Inc - medicalsupplies - Updated May 2026

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