My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

I've had a monthly membership here for quite a while and have always been happy with it. The staff…read moreis friendly, the wash does a good job, and the location is super convenient. They have all the basics you'd expect, self-service vacuums, hand drying, and every now and then they'll even put out free air fresheners for customers. It's not a flashy place, but it's consistent, affordable, and the employees always greet you with a smile and a wave back at you when you come through. I've never had any complaints and plan to keep coming back.

The most recent time (this past weekend) I was at this location I had forgotten my phone at home…read more The employee who helped me was friendly, extremely patient, and very helpful. There were other cars pulling up and there was an issue with the payment system but he was unphased and got the situation straightened out. I appreciate him a bunch for his help! I also appreciate that they have a power washer which they use to get extra dirt and grime off of the car before it goes through the wash. The mobile app is easy to use for the most part and I think the price is reasonable if you do storm club.

I love the convenience! It's cheaper in the long run to opt for the monthly subscription . Vacuums…read morealways work and there is plenty of space in the parking lot for detailing. I am always greeted with a smile and a positive attitude. FYI if you have a suv with a back tire. Please be aware that you will have to clean your back windshield manually. Unfortunately the brushes do not do a good job of cheating your back windshield and tire

I keep coming back for the fast service and ease to stop or change your car wash membership. I…read moredon't vacuum every time and try to at least go to the car wash once a week or every other week. In my opinion this place is great to have a membership to just for the value alone. A normal car wash could be the same rate anywhere else just for one car wash. Just by going twice a month you get your moneys worth. I always recommend Green Clean Express Wash. The only thing I would like them to add a location in or around the downtown Norfolk area.

Got the works done on my Blazer. I was thinking about selling but they made it look so good, I'm…read moregoing to think again. The price was right and service was great. I'll be back and will recommend ...

THIS PLACE! Do you…read morelove your car as much as I do? Are you into making sure that your car is always clean, inside and out, smells good, and you only trust 1 or 2 places that you know will do an amazing job and will be as meticulous and as OCD as you are? Well, Family Car Wash is one of those places I trust. You need to get there and be one of the first few in line; if not, it is always guaranteed that there is a line, and your wait can be 3+ hours. No, really. And, yes, it is totally worth it. Once you get in line, one of the staff members note the make of your car/car details; you loop around and then one of the staff members will take care of your baby. Once your car is all set, you pay in cash (don't forget to tip big!), and you go on your way. Easy peas-y lemon squeeze-y! Also, their car washes are only $15. Yes, you heard me right - ONE - FIVE - buckaroos!!! Larger cars, such as SUVs, minivans, and trucks, can be a bit higher, as they should be. They also offer spray waxing, hand wax, buffing service, shampoo, and even full details. Prices are EXTREMELY competitive and super reasonable. There are some seats outside to wait; there isn't much where you can go around the area, so you have to just sit tight. Bring a book to read or listen to some music. Love this place - everyone is so friendly, kind, and welcoming. I love the work that they do. You won't regret it. I feel as if your car looks better than a new car that you purchase off a lot! Super satisfied - support this local business! +$15 car washes! +meticulous attention to detail! +friendly staff! +get there early, or you're looking at 3+ hour wait!

Jason was great, answered all of my questions. amazing service. super friendly! I will be back,…read morethanks so much!

Chris did a great job making sure my car was cleaned I will be back!! Please come here when you…read morewant your car cleaned properly!!!!

They exceed. Expectations. Every. Time!!…read more I cannot compliment them enough. I come all the way from DC because they're amazing, but then I'm always pleasantly surprised that they're even more amazing than I remember!! #BuyLocal #SupportSmallBusinesses

I have had a membership here for a year and some change now. I have only ever had 1 bad experience…read moredue to the lack of detail done on my truck. I let it go because I do have 2 dogs & I know how difficult getting dog hair out can be. You can never get rid of it completely, but today, I got a detail, paid extra for the interior to be dusted & all the good quirks, only to see that ONE SIDE of my back seat was detailed. The other side was completely untouched. I am highly disappointed & will be canceling both memberships for both my vehicles.

Cleaning the entire inside of the vehicle not just parts of it…read more First time using the service and it ended up being disappointing. I didn't realize until I got home and opened my tailgate door that the entire cargo area had been overlooked. It was never cleaned, vacuumed or wiped down. I tipped each person $10 plus the cost $51 to only get ripped off.

Tried this place out the first time and had to get them to do it again when they gave me my car…read moreback. Decided to give them another try because maybe it was an off day the first time, and once again, the quality of work is terrible. I should have just cleaned it myself. Looks like it did before I gave it to them. Waste of almost $40.

I pass by this place and wondered how to get a Car Wash... So I just pulled up, asked, and my car…read moreis the cleanest it has ever been since I bought it... These gentlemen "hooked my car up" A good old school hand car wash and vacuum, Armor All on the tires and shiny exterior.... Forget the drive thru car wash... This $40 was well spent to have my ride straight!! Pull up in the morning and don't forget to tip well....

I've passed this hand car wash for years and wondered. Never even knew the name as there is no…read moresign. A hand car wash is a rare sight in COVA among automatic washes on every corner. So with my daughter returning to school soon I wanted to get her car a bit more TLC. So off to Norfolk I go. When arriving I probably pulled into the wrong area, but it worked. The best entrance is by Walmart, then pull behind the labor Union building. A guy directed me and said wash and vacuum $30. Luckily I was not in a hurry as they had a few in front of me and it is more of a detail. There are a few seats outside, but it's hot! So be prepared. The car was completed in around an hour and looked amazing! These guys are hardworking. I dropped them $50 cash and was in my way. I would recommend and return, but a 4 star suits them with length of time and wait outdoors.

Trash car wash these days. Nothing worked correctly. Only took quarters no cash or card.read more

I did the self service wash yesterday and my card was charged twice. $7 and an additional $38…read moredollars. When I ended the wash it said about 28 which was already high and so okay, dang. But when I was charged 7+38!?! What in the world!!!Mind you I washed my motorcycle, so it shouldn't have been that long to even accumulate that high of a charge! Don't know about anyone else but this is the most expensive self service I have ever gone through. It's cheaper with my car which makes no sense. I'm super upset at how much this cost me. It is beyond too much.

Austin was great! He did an excellent job on my vehicle..professional, detail oriented, friendly,…read moreand service at fair price..call Austin!

On time and on point! A SUPERIOR service at a very nice price!!! I'm having him back to do my other…read morecars (I own 5 of them)!