No selection. They don't carry sock garters , they don't carry self tie bow ties , their dress…read moreshoes are expensive plastic. Shame all around

Excellent customer service! It is a rare commodity these days. Will be a customer for life.read more

I had a very uneven experience at Men's Wearhouse. I initially went into a location for a fitting,…read moreand they took all my information, including the shoes I wanted, and the tie and color I wanted. I had arranged for the suit to be picked up at a location in Florida because I was attending a wedding. Fast-forward to the day that I went to pick up my suit not only did they have the wrong shoes listed, but they did not add the tie that I had requested on the order form. Thankfully, at least the store had the right shoes. But we had to spend additional time picking out a new tie. After much back-and-forth, the location decided to give us the tie that we had selected for the inconvenience. What should have been a 20 minute visit to pick up a suit and tie turned into about an hour ordeal because things weren't written down properly and or missed.

The staff here are great. Very nice and helpful, and I think Men's Warehouse has a pretty good…read moreselection. No quality issues in what I bought. I would definitely come back again!

We had a great experience renting tuxes here. The staff was very knowledgeable and helped match…read moreeverything perfectly with our wedding colors. My husband said the process was much smoother than Men's Wearhouse, and it worked especially well for our out-of-town groomsmen. My husband looked absolutely dashing on the wedding day.

The value for money here is not worth it. Poorly fitted, unwearable shoes, nothing fits, smells of…read moreheavy cologne...obviously not laundered between rentals. These complaints are meet with only excuses and apologies. I would not rent very much less purchase anything from this company.

Nice store for gear and clothing. Helpful staff. Good prices and simple return policy. Good to have…read morea place where the user can be 'hands on' with the merchandise. I liked the place. Good show.

I will just start off by saying clothes shopping is a struggle for me. I have little patience but…read morealas, I needed cargo pants & a belt for the range & upcoming classes. Instead of purchasing online, I decided to stop by & I'm very happy I did. The woman assisting me was so helpful! Let's face it, we're all built differently so I appreciated being shown the differences in selection & being encouraged to try them all on. It's great feeling when you find "the pair" - & in my case, I found two! They're so comfortable & hello - pockets! Also grabbed a good belt which says a lot. I don't like belts but again, I found "the one." I managed to show up during a sale so I felt I got a great deal on my purchases & the brand makes quality products. I adore my backpack I purchased online & now my clothing & accessories. I'll definitely be back for more & thanks so much again for an outstanding experience.

I had such a great fun time today (9/18/2025) in the Cosmetic Dept at the Hourglass (HG) brand…read morecounter. It was nice to be invited to come in for a beauty makeover by Demitri. I had never had this done before and I'm glad he encouraged me to experience this. Their international beauty rep was there along with a very nice makeup artist named Nikki. They gave me so many beauty tips and also explained in detail how to use the HG line cosmetics the right way. The cosmetics look natural and feel great on my skin! They are animal, vegan, mostly all natural, free of all the harsh chemicals and made in Italy! They were debuting their collector palette books too which I found all of them to have beautiful color ensembles. I purchased the Deer. Everyone in this department are very helpful but kudos to all the Hourglass line people within Nordstrom for making a fun and interesting time! The international rep (I'm sorry I can't remember her name) was really knowledgeable. Nikki was amazing and made my makeup look the best it's been in a very long time. Best thing was that Nordstrom had a sale on cosmetics so I was able to get 15% off of these name brand plus I was given an awesome gift with purchase!!

By far the worst customer service I have ever experienced. Nordstrom has done a complete 180. What…read moreused to be a special experience is now rotted by egotistical associates. I stopped in on Saturday 4/25/26 for an exchange. We had to search for an associate, to start off. Some were behind the counter on their phones, chit chatting with each other, or hiding behind racks. I felt like I was in a sea of employees with none to be found- strangest experience. I unfortunately found a counter with a lady named Cathy behind it. Cathy falls in top five worst shopping experiences I've ever had. She immediately profiled me, it was actually disturbing. Without letting me say a word about my exchange, she went on and on about why is it her problem and she's a "rule follower". She wouldn't even take the time to pull up my personal book or my mother in laws, who gifted them to my husband. Also, keep in mind, there are no "rules" when it comes to Nordstroms return policy. She was strictly there to give me a hard time and make me feel like I was doing something wrong. Things only went downhill from there when she called her MIC. A male named Eric I believe? African American with a beard. He came down with a quickness and never made eye contact with me once. The two of them together couldn't make one good manager. I found him to be cowardly and an example of the company's poor onboarding & training. It's not too late to invest in a leadership program, let me know if you're interested. My three items were like-new and only tried on. My husband has a bad habit of washing all his clothes before he wears them. He did exactly that in September 2025 to realize the pants fit him poorly on the legs. Since when is that a crime or not allowed? I've posted the return policy directly from their website with my review. It's clear that Cathy and her MIC were only trying to give me, and likely many other customers, a hard time and not service. So much for playing by the rules.

Family owned and very personal. Once walking in they knew I had never been there. At the time I…read moreguess I thought I just looked lost or not familiar with the layout. I soon noticed all their clients who walked in after me were greeted by name. They truly do make it a very personal feel and do a remarkable job. They tell you about their offers, what's on sale as well as what will be on sale. I was actually told about this place years ago I just didn't make the time to make it out here. But wow was I missing out! I usually go to male xl but the prices are just so high it's hard to really buy more than a few things. But here it's a different story, the prices are very reasonable! I find it hard to actually go back to xl. It's obviously got a smaller size of selection but it's just an amazing business. This will be my new place to shop and HIGHLY recommend the place.

Needed a Valentine's Day gift for my guy. Visited Berman's for the first time and left with a…read morebeautiful leather jacket that fit perfectly and looked terrific. The owner, Ida, was so friendly and helpful with suggestions. I'm certain I'll be back.

I have had 2 ladies pants custom tailored here. I am a…read moredifficult fit. They worked with me to get it right. Wait times to get the order back have improved significantly since my first time. Cassi is just awesome - very good at her work, always a delight to meet and work with Great customer service, good fabrics choices make Arthur Lucca a great option for custom tailoring. I certainly recommend them if you are looking for custom tailoring. Ritu

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.

Located very close to a Marshalls, Nordstrom Rack Schaumburg is located in the Woodfield Village…read moreGreen shopping mall, right across the street from the giant Woodfield Mall in Illinois. It's a good place to pick up missing socks or undergarments of high quality and OK pricing while traveling. Definitely worth going to both stores, since the brands and selections don't seem to overlap too much.

Poor customer service! I bought two items, in one of them,…read morethe security tag wasn't removed. And I had to go back to go back to get it removed. The response I got was called shoulder, it's normal. The staff make mistakes and it's not a big deal. This is at the expense of the customer. As a regular customer, senior, driving 20 miles to get the security tag removed, and it's not a big deal? Shame on you guys!

If you have time to browse this small, but well-organized J. Crew store location, give it a try…read more I can typically find some good deals, especially in the back sales corner. The clothing here is somewhat durable, and there are many classic pieces you can wear along with some latest trends. They have some top quality business casual clothing, perfect for relaxed and confortable work wear. Classics like a good relaxed pant, skirts, button down shirts, and tank and cardigan sweater sets in vivid colors. On my recent visit, I found some cute vacation/resort wear finds that are 100 percent cotton and easily packable. Cute accessories in jewelry, hats and scarves too. Pricing is a little higher than similar clothing found at nearby Sierra or Nordstrom Rack. Friendly sales employees who also wear their cute merch. And a plus for me, paper shopping bags with handles. I'll be back for wardrobe staples next season too.

Great service with knowledgeable foot care salesmen who spend time with you discussing your needs…read more Prices a little high but the quality of merchandise and the salesmen make it worthwhile

Would highly recommend Big River Footwear for high end athletic and gym shoes. We went to the store…read morein Lombard. Great selection and very helpful and knowledgable staff. Matt was amazing!