Posting this here, because instead of addressing it, Kwik Star choose to HIDE this Google review…read morefrom the public! "My husband and I were severely mistreated and disrespected by a racist employee working the night shift April 6th 2026 at 12:20 a.m. We came in to get gas & water. The two of us walked back to the soda fountain filled up a glass of water, & walked to the front of the store, and the cashier ran to the back as we came to the register. She then came back up and told us we needed to leave the store before we had the chance to even pay for our gas or get anything that we needed. We asked her why? She said, did you guys use that machine back there? Both of us asked her, what machine cause we had no idea what she was talking about. We told her we just got some water at the fountain and continued to question her, since she continued say "you're done" & "get out" saying it had to have been us, when we didn't even know what "it" was. She was extremely rude & disrespectful to us, treating us like scum. She eventually told us the floor was flooded with coffee & I said, "and why would you think we did that?!" I can't imagine this is how customers are ever to be treated even ones who do make a mess but we literally had nothing to do with it! She started ringing up our requests, however, then she made the comment that, it wasn't even me, it was "how my husband looked." Then we got angry because I will not tolerate her treating us like shit because he is Mexican American. She tried to backtrack and say it was because he looked dumbfounded and asked her, "What machine", however, we both reacted that way, of course we were confused!! We had been back there for all of 30 seconds & not even in that part of the store since obviously we hadn't even seen what she was talking about. She acted like we were lying!! I told her to go check her cameras and she would see how wrong she was for treating us that way!! She continued to say "it was how he looked." HOW DARE SHE TREAT ANY CUSTOMER THAT WAY?! After I called her out for being racist she started to back peddle & said sorry, but at that point we were just livid from the level of disrespect we received. We began to leave and then I came back in because I realized in all of our distress, I took the water cup with me without paying. So I brought it back in so we wouldn't also be accused of stealing since she clearly was prejudice & had it out for us. I demanded to know her managers name several times which she REFUSED to give me, she wouldn't give me her name either, but she was the middle-aged redhead woman working the registers at the date & time mentioned. We have never been treated with such disgusting, foul, disrespect & unprofessional behavior at any of your other locations. We were, quite frankly, in shock, at the way we were being treated. Towards the end, I was so livid that we were yelling & I called her a racist b**** several times. With the way Hispanics being targeted in this country, I'm furious that he had to endure this treatment because of his ethnicity, by one of your employees in this store. The owner/manager of this store needs to go & review the cameras during this incident & thoroughly evaluate how this employee acted so severely inappropriately. I admit that we became verbally hostile, after she made it about "how he looked" & when she also continued to refuse to give me the managers name, to which she threatened to call the cops. Who wouldn't be hurt & angry at being so severely disrespected like that for no reason at all? We could have handled the situation better, but this whole situation should have never started to begin with. We were nice to her before she acted the way she did towards us. Should your management and corporate team choose to want to remedy this situation, we would like her fired immediately!!! We are contemplating contacting a lawyer & the news media, because this whole encounter was so outrageous & unacceptable & none of your other patrons should have to encounter that employee ever. I hope to be contacted by your menagement and corporate team as well. I have sent a message about this incident through the app with my contact information also."

The employees are always genuine and nice. I he store is clean and the produce is fresh.read more

I shop here all the time and Shaw and his family are always so friendly and greet everyone as they…read morecome through the door.

Great store and they are respectful and helpful! One of my favorite when needing a snack and the…read moreonly spot I know that has tropical punch now & laters! lol it's clean and never any drama dealing with individuals with no place to live.

Love Quick Star! I stopped for chicken, which I heard that the chicken was wonderful!…read moreI bought an 8 piece chicken. Dry. Dry, Dry!!! One thigh, 1 wing & 1leg we ended throwing it away. Could not eat it! I should have taken a picture of it, which I need to start doing!

My 2nd favorite QT location! Right behind the one on 22nd St in West Des Moines…read more A great selection of frozen drinks and you can't skip out on their fabulous roller grill. I'm not much on their make to order kitchen... But to each their own.

Kwik Star has taken the local convenience store market by storm. There's Kwik Star then there's the…read morerest. Their food is fresh, tasty and Ofer a huge variety. The stores are well organized and the employees are efficient and friendly.

Great prices, fantastic produce options and friendly staff! Super grateful they're in the…read moreneighborhood!

Hours posted online completely wrong! Drove an hour to get here and they were closed for another 2…read morehours. Update: Store is supposed to open 12:30, it's been over 15mins and still not open. How are we supposed to pick up our UPS packages and shop if the owner won't show up?

Lunch time Tuesday and the sauces were not even filled and tea empty. One ice machine empty and 7…read moreof us waiting in line to checkout with no one watching . I'm not using your self check out unless I get a discount for doing your jobs. You can do better at this location

Since these have been popping up more and more over IA, I thought I better get in a review…read more Today's visit was purely based on needing something to eat. Around this location are two other convenient store gas stations. This one won out due to it being a later lunch time and sorry to say the other locations have been letting us down. Apparently hubby has had a few stops for lunch in Kwik Star. He gave me the walk through of all their options. They have a really large selection of premade salads and cold options and then a really nice selection of hot meals as well. Everything was clean and well lit. Lots of options out on display. For $9.99 we got an 8 pieces chicken tenders. Got a couple fountain drinks which consisted of black berry lemonade and an Arnold Palmer. Took our selection back out to the vehicle, We picked up a couple different sauces, but only ended up using one. Got my little fingers on a chicken tender and my jaw dropped. This one piece I picked up was no joke. She thick! As my husband devoured a couple of these monsters, I filled up on ONE! We enjoyed what we had and brought the rest home. I will not have a problem stopping at this chain in the future to try other things they have.

My brother ordered, then picked up several pizzas from this gas station. Gas station pizza, you…read moresay? Yes, I doubted it too. However, I was genuinely impressed at how very flavorful and well-made each pizza was. The dough tasted as fresh as they advertised it to be, and the toppings were very generous.

What is the point of ordering for a specific delivery time if it's going to be almost 30 minutes…read morelate? This was a time-sensitive delivery. Plus, all the cheese fell off our sausage pizza and pooled on the edge of the box. It's good it was for my advisees because they still appreciate pizza, but I'm very disappointed.

For a convenience store that place hits all the high notes! It has great gas, car wash and…read moreprepared food and made in house food! They really have some of the best banana, pumpkin and carrot breads with cream cheese frosting... the staff are helpful and friendly. The bathrooms are super clean which is a great thing. I always have to stop to go to the bathroom as Kwik stars are some of my favorites. If you need to take a break this is your go to place I promise!

I went in to get a glass of ice water because the temperature outside was close to 100 degrees. The…read moregirl working tried charging me for a pop and I said it is only water, why aren't you just charging me for the ice? She said they have to charge for water, too! They just lost this customer that had been loyal to that company for 15 years.