Most amazing and caring provider I've ever encountered. My list of long standing medical issues is…read moreextensive and complicated. She's always willing to problem solve and refer if needed. We do tele health since I live in FL, but I've been much happier in her care than I have in a very long time. She listens, helps , and is able to write referrals for outpatient testing. I've never felt rushed. I'm so very thankful to have her as my primary care provider. She also sees pediatrics and has extensive knowledge in so many areas.

Because of Sally I'm getting the best healthcare since I've been on island for the last 7 years…read more She makes sure she finds the best specialists she can find along with providing the best treatment she can until you can get in to see your specialist. My specialist have stated that she writes the longest referral they've seen. She is really thorough and doesn't play when it comes to making sure you're happy when it comes to your healthcare needs. She also has called to check on me even on Sundays when I know she's off to check in on me. She's even reached out while on vacation. Couldn't put a price on Sally! She's been nice since day one. The person who referred me to her stated, "You're going to love Sally!" And I really do. Not just for what she does but she's a good all around person. The most hands on healthcare provider I've ever met. I've noticed that also while on island a lot of "Dr" refer you to friends but Sally does her research!!! Even will refer you for alternative medicine which is dope for me because like most of us, I hate taking meds! Lol. Definitely choose Sally!

8-1-22 2 week follow up after surgery by Dr. Fei. Shelby, NP removed the dressing and partial…read morecast applied in the operating room. She then looked at the two incisions I referred to as Frankenstein and removed the stitches from my palm only. She said the ones on the side of my thumb will absorb. If you are faint of heart and don't want to be grossed out don't look at the photos below. She said they look fine but it looks grossly nasty and lumpy to me, not straight or smooth. Hopefully time will help the appearance. Good thing after COVID if I need to shake someone's hand my right hand will be extended and I'll hide my left hand in a pocket or behind my back. Shelby, NP sent me down to X-ray and apologized that I wasn't informed to go there first. My appointment was at 2:30 pm but we were there 2 hours from start to finish including application of cast by Alden in another room. Shelby is pretty, friendly and positive. I will be back to see her in a month.

I emailed Jennifer to get appointment information, Jennifer was able to see my medical records and…read morerecommended that I do not need any additional special vaccinations for the places that I am traveling to. Time and money saver.

I am so impressed with the care Jennifer gave me and my husband when prepping for a 6 month around…read morethe world trip. We had a limited time to get a ton of vaccines done. She was 100% on it from start to finish. She was very helpful regarding insurance coverage and literally everything about traveling. We are so thankful for her! Insurance does not cover the visit with Jennifer but at the time we went, she charged $75 each and this money was WELL worth it! I think her time and effort is easily worth twice this or more! Anyone traveling out of the country should check in with Jennifer. I'm a physician myself and couldn't have done this without her!

This is hands down the best urgent care I've ever found. Even on my very first visit, I was so…read moreimpressed. I was in and out in only 20 minutes! I've also taken my daughter there twice, and both times we were seen and finished within 20 minutes as well. They accept most insurance plans, the facility is very clean, and the whole experience is just so convenient for any urgent care needs. I work in the same building in esthetics and have even referred a few patients there and they also were very happy! Highly recommend

Efficient services for walk ins Efficient time management…read morefor visits Free parking at ala moana Great with children even toddlers Pleasant bedside manners by staff My family and I have utilized the urgent care services at this clinic. The staff are nice and so are the providers. They are quick to check in and check out. The providers also have good bedside manners in addition to having good time management. I spent less than 1/3 time here than I did at other urgent care clinics. Highly recommend.

Thank you to the staff at Kapunawai Ola, my mom was a patient here for 12 days and we couldn't be…read moremore grateful for the care and help she received. She was so comfortable and supported by all the nurses. The facility is clean, spacious, and beautiful. They have activities every day for the patience, helping them to feel included and not excluded from the world while they heal. The nurses were attentive, friendly, and kind to her. Their follow up has been amazing, post discharge, they continue to check on mom. Their services they provide are top tier, I would highly recommend this facility to anyone who needs to heal, rehab, and be comfortable and supported while doing so. Especially to Joan Megna, she was amazing to work with pre admittance, during moms stay and post discharge, thank you so much Kapunawai Ola!!

If you have a loved one that needs nursing care, do not admit them to this facility. The…read morecommunication with staff is unreliable and the nurses are not responsive. They made my relative wait more than 20 minutes for help, sometimes she needed to her diaper to be changed and she was left in her soiled diaper for more than 15 minutes. Also, they did not inform us about all her new illnesses she contracted while in their care. Also this place is not sanitary. Many times we witnessed the staff touching our relatives personal belongings and also, medicines and food without washing their hands, sanitizing their hands and without gloves. I really regret admitting our relative here.