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Ka Punawai Ola

3.3 (20 reviews)
Open Open 24 hours
Updated 2 months ago

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The therapists here are the only good thing about this place. Hiromi (sp?), Ivan & Michael are great! Most of the nurses' aides are very pleasant & helpful. I'm guessing they are short staffed, like most places, & that is the reason there is a long wait if you ever use the call button. One of the nurses, who I will not name, really needs to find another job. She talks so loud & is always complaining! She complains about the patients right outside of their room. I'm sure they can hear her. I can hear across the hallway. The food they serve is terrible! Not at all healthy!

Courtyard's fountain and surrounding plants
Adele A.

My 95 yr old mother in law had hip replacement surgery this past Monday and was transferred here to recover and to eventually get back on her feet. The facility is so easy to find, right across the shopping center in Kapolei. It's off of a busy road but is set back so from inside the building it was quiet and you couldn't tell you were off of a busy road. The facility looks really new and well kept. Her room was roomy and comfortable. Only problem we noticed was that every time we tried changing her tv channel, it ended up changing her roommate's tv too luckily her roommate was fast asleep and was not bothered by our talking and tv watching.

This is the dinner they fed her.

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Review Highlights - Ka Punawai Ola

Food was excellent; activities were plentiful and varied; PT and OT were helpful; health was monitored well.

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Ka Puna Wai Ola Rehabilitation Center - Fountain at night

Ka Puna Wai Ola Rehabilitation Center

3.1(16 reviews)
0.1 mi

My aunt is in hospice care. It is a clean well kept facility. They have a seemingly full activity…read morecalender including various faith services. In the beginning she didn't get the care she was recommended with staff telling my cousin it was because they were understaffed. It got better but that disturbed me. We brought lunch which my aunt enjoyed tremendously. Apparently the food is bland and tasteless because they must serve healthy food. What we don't like: It is very noisy there which makes conversations difficult with older people. There is the car wash across the street with constant white noise, across the street is a 2 story commercial space and an alarm went off for nearly 1 hour! It was like torture at Guantanamo. They also play music over the loudspeakers in this patio where visitors and residents hang out. A few brought out their personal boom boxes and played music loudly. All I'm saying is hearing comprehension and hearing in general is harder for older people. They often have weakened vocal chords too so shouting and repeating oneself for 1 hour is exhausting. If it wasn't for noise level I'd give it a 4 stars and recommended it warmly for family.

Just a warning this review is probably going to be all over the place. Just trying to get…read morewhatever thoughts out as I can. There is a short term wing and a long term wing. My grandma had stayed in both at different times. Short term was for when she had surgery and needed rehab/after care. The most recent stay, she was in long term. I had been choosing ignorance and avoidance so I really didnt know what that meant. My grandma did have a roommate and it seemed she had been there for quite some time. A word slipped from a conversation with my dad and it was "hospice". I immediately lost it and started looking more into the reviews. I wasn't happy with reading others reviews but it gave me a better idea of what to expect. As Michael mentioned, this facility can cater to all their needs including near end of life *tear*. At that point I probably started my grieving process. Visiting this facility there was always a cloud over my head. There were some things that made it easier knowing she was here. There were trained nurses to cater to her. No smoking allowed. The potential to engage in activities and seeing others. Healthy meals were planned and prepared. So it's not all bad, just the stigma attached I guess. Check in station: table with sanitizer and disposable masks provided. Kiosk to enter your name & phone number. Info is saved for check out and future visits. Daily activities: there is a calendar posted with the daily activities for the month. Times are listed next to the activity and there were multiple activities daily. Karaoke, movie, bracelet making, casino... I wish I could say we enjoyed these activities but unfortunately I could never get gram in the mood to participate. But I appreciated it was an available option. Common area: spacious. Ample seating. Cable TV. Food: patients are able to choose their foods for the week. A menu is sent out and they just circle their choices. I've seen foods like baked chicken, poi, pork & eggplant, Mash potatoes, tea, milk... definitely good food choices. I'm sure there are tiered menus varying by price of meal plan. Unsure if there is a laundry service. As far as I know laundry is done by family members at home and brought back. I can see how this minimizes mix up with the many patients clothing. There is a salon on property. I'll need to dig around in my photos to see if I caught a menu. Unsure of pricing/services offered. Everything I am going to mention is just what I've seen and in no way accusatory... I don't think the facility is able to strap patients to their beds. With that being said, I was told that my grandmother fell out of her bed. I have tried to look around the bed for a call button but could never find one. I've asked my grandmother about it but her memory wasn't the best while she stayed here. Another thing I noticed during my visits was a woman across the hall yelling for help. One instance where a nurse tried to tend to her I did hear a lot of bickering about non sense completely unrelated to the issue she originally complained about. So I'm sure there's a lot of "the boy who cried wolf" cases. With everything that needs to be done with all the patients in the facility I'm sure it's not an easy task to tend to everyone when they call. It just was a bit concerning that I couldn't find a call button and in order to get assistance you'd need to yell out for someone. I believe if you go into the facility with a plan and ensure that the staff is on board with those plans, it could definitely help put family members at ease. In the future hopefully I have a clearer understanding of how to deal with situations like this and I hope others would prepare accordingly as well. There's lots of situations that are out of our hands and almost impossible to prepare for so my view on this facility is going to be neutral. Ultimately the fall did have an impact, but I wouldn't say that was the direct cause. There are areas of improvement, as always. And I hope that they can make some changes for the better. Anyone grieving can place blame on anything but I'm trying not to go down that rabbit hole for my sanity. There's a series of events that all lead up to one point and I'll leave it at that. My grandma did speak kindly about a couple of the nurses that tended to her. One would even bring her drinks and snacks from the vending machine down the hall. I'm sure that makes a world of difference to brighten patients days. I've heard no bad things about this facility and I haven't had any negative experiences myself while visiting.

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Ka Puna Wai Ola Rehabilitation Center - Christmas patio 2013

Christmas patio 2013

Ka Puna Wai Ola Rehabilitation Center - One of two gathering areas.

One of two gathering areas.

Ka Puna Wai Ola Rehabilitation Center - POV to entrance

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POV to entrance

Kupuna Care Connection

Kupuna Care Connection

4.6(9 reviews)
14.1 miKalihi

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

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Kupuna Care Connection
Kupuna Care Connection
Kupuna Care Connection

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Palolo Chinese Home - Administrative office

Palolo Chinese Home

3.9(31 reviews)
18.8 mi

I rarely leave reviews, but my experience with management here--specifically this HEAD…read moresupervisor--was concerning enough to warrant it. There is a clear pattern of inconsistency, favoritism, and lack of accountability. Expectations are not applied evenly, and decisions often appear biased rather than based on performance or professionalism. This creates an environment that feels disorganized and, at times, unfair. More importantly, there is a noticeable gap in leadership. Effective supervisors should provide clear communication, support their staff, and handle concerns with professionalism. Unfortunately, that has not been my experience. Questions are often dismissed, feedback is not handled constructively, and there is little effort to ensure a cohesive or respectful workplace. I strongly encourage upper management to take a closer look at how this department is being run. With the right leadership, this could be a much more productive and positive environment--but as it stands, the supervision is a major issue.

It's taken me months to finish this review, because I was, & still am, grieving the death of my…read morefather. I give this place 0 stars- if I could, it would be negative stars- i had to put 1 star just to post this review. It's the worst care facility that I've experienced. My dad went in for rehab, but less than 24 hours later, I made them call 911, because he had a respiratory issue, & they left him like that overnight....pure negligence- even the firefighter said so! Needless to say, he was back in the hospital, then in hospice, then passed away a month later. I always wonder if he would still be alive if they had called 911 as soon as it happened.

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Palolo Chinese Home - Hall

Hall

Palolo Chinese Home - Admissions office and booth hall

Admissions office and booth hall

Palolo Chinese Home - Http://palolohome.org

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Http://palolohome.org

Mālama Ola Health Services - The hospice journey is not always easy for family members. Mālama Ola supports family members throughout a loved one's hospice journey.

Mālama Ola Health Services

5.0(13 reviews)
14.0 mi

I found Malama Ola via a quick Google Search for hospice agencies for grandpa and was impressed…read morewith their 5 star rating (on Google AND Yelp). After grandpa recovered from a mega life event/ illness, I informed grandpa's inpatient medical team that we'd like hospice care with Malama Ola and they quickly assisted us with coordinating care with them. I am VERY GRATEFUL for everyone at Malama Ola for taking EXCEPTIONAL care of grandpa, myself and my family during our short encounter with them. Everyone was truly wonderful. So many people to be thankful for (please forgive me if I don't remember everyone's names, there were MANY phone calls throughout grandpa's care and transition). But thank you to Marche (our patient advocate), Christian (our admitting nurse), Danny (our spiritual counselor who played his lovely guitar for grandpa), Jay (our social worker), Jorge (our nurse aid), and Brad (our LPN). And everyone and anyone who may have checked in on grandpa but I missed. Truly thankful for each and everyone one of you, and for all you do. The team at Malama Ola actively listens to families wishes and also strongly advocates for patient comfort and quality of life during this time of their life. Highly recommend this agency for your loved ones hospice or palliative care needs.

Navigating the idea of hospice was very difficult, especially when the hospital urged us to select…read morea company. We did our due diligence and interviewed several organizations on the island. Ultimately, we decided to go with Malama Ola based on their quick response, willingness to answer questions before signing anything, and unique approach to Hospice Care. Our main point of contact was Marchè. She was highly responsive, encouraging, and such a pleasure to work with, considering the reality that we were living in. She followed up with individuals on the team and communicated with our family throughout the process. The one concern I had beforehand was feeling like a "number on a roster." I can honestly say that it didn't seem that way as my concerns and questions were addressed appropriately and in a timely manner. Thank you, Malama Ola, for your support and kindness.

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Mālama Ola Health Services - Mālama Ola's caring, responsive hospice team can dramatically improve the quality of life for patients facing a serious illness.

Mālama Ola's caring, responsive hospice team can dramatically improve the quality of life for patients facing a serious illness.

Mālama Ola Health Services - Mālama Ola arranges for all the necessary medications, medical equipment and supplies to provide the best care possible.

Mālama Ola arranges for all the necessary medications, medical equipment and supplies to provide the best care possible.

Mālama Ola Health Services - Founded by founded by a board certified hospice
 physician, Mālama Ola is proud to be locally owned and operated.

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Founded by founded by a board certified hospice physician, Mālama Ola is proud to be locally owned and operated.

Kulana Malama

Kulana Malama

4.1(8 reviews)
3.1 mi

I want to express my heartfelt gratitude to Kulana Malama for providing such a wonderful place for…read moremy special needs son. He truly enjoyed the care and companionship of the staff, as well as being surrounded by other children. I highly recommend this facility to any family with children who have special needs. Kulana Malama is the only place on the island that offers respiratory services, which was invaluable for us. A special thank you to all the staff, and especially Ron, for the exceptional care they've shown my child.

My 18month old grandson is currently here for two weeks of respite care. I come every day, and I…read morestay with him for 8 to 10 hours. He benefits from having his grandma nearby my most amazing observation has been how quickly every staff member has welcomed him and attended to his special needs- and they are numerous. I will start by addressing the nurses and nursing assistants. It is amazing to see everyone working as a team! I have never heard the expression "oh he is not my resident today. I will get HIS nursing assistant". If the Nurses air STNA's see a need, they stop and address it! The Dr's are EXPERIENCED, pro-active, gentle, and care deeply for the children they serve. The activities department is loving, kind, and quite entertaining! I have seen them engage every single child, even when it may seem that it would not make a difference- they still give 100%! The social worker stops by regularly to check to see if there are any concerns, needs, or observations. All I can say is, thank you! The respiratory therapist treat our little one like their own precious little guy! The same with PT and OT! Housekeeping is hands-down the best I have ever seen in any facility. The cleaning is continuous, there is no odor or unsightly concerns. Everything is gleaming. This may seem like an "exceptional review", but it is deserved! I am a registered nurse, and I have seen many concerning things throughout the years. It is for this reason that I came from Ohio to stay with my grandson. And it is for this reason that I want to share the goodness that I have found at Kulana Malama! Thank you each and every contributor to the care of the children at this home

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Kulana Malama
Kulana Malama
Kulana Malama

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Ka Punawai Ola - retirement_homes - Updated May 2026

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