Finding out that I had prostate cancer was not a happy thing. Further complicating things was I…read moreliving on Kauai where there is not a urologist. I was referred to a urologist on Oahu that seemed to only want to do radical prostatectomies. No thanks. I started looking at options on the mainland. Eventually I insisted on getting a referral to cancer Center oh Hawaii after learning that they were doing state of the art procedures. Figured it was worth looking into. I ultimately chose to treat my cancer in Hawaii rather than going to the mainland because of the wonderful Dr Lederer and his kind and professional staff. Just starting down the path to hopefully being cancer free...but I feel a lot more positive because I am working with these fine caring people.

The staff here is extraordinary! I went in for an Iron Infusion. My wait time was minimal from the…read moretime I walked in. I got to the back, they made me comfortable. The warm blankets are da bomb. Every nurse was caring and sensitive. They followed up closer to insure I didn't have any reactions. I know that the quality of care is exceptional. Anyone who is receiving care is well taken care of. I'm looking forward to my next visit.

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

My mother took a tumble recently and Kuakini Hospital had placed her at Hale Nani for her rehab…read more My mother was happy with their care except for the food. The 3rd Floor staff was really nice and super kind to my mother. She enjoyed being around them. My biggest gripe is their office staff. Really super bad communication. I would call and leave messages on their voice mail and they would never return my calls. One day I was so frustrated that when I did finally get to speak to someone in a particular department I had asked why do they not return phone calls when messages are left. I was basically blown off and told I don't know. I was pretty stunned about their shear lack of accountability. They would often tell me that they called but I never answered. I would check my phone and I had zero missed calls from them because they never called. Personally, I can't stand them. It was frustrating. My mother was finally discharged yesterday morning. How I found out was through an email Thursday afternoon at 4:45pm that said "We were not able to get in touch with you but wanted to let you know that your mother will be discharged tomorrow." I was so happy to get her out of there so I would not have to deal with that horrible office staff and grouchy people that open the door. I would give them a big fat 0 stars because of their horrible office staff. My mom said 4 but their food is really a 1. So we went with 3 stars.

I'm thankful for Ann Pearl Rehab & Nursing for their continued excellent care of my daddy, Don. My…read moredad had been going in and out of the hospitals for various of treatments! He had been through so many adversities, but always made it through like a trooper. Thanks to prayers, he has always got better and came home after rehabilitation. Just this time, he's weaker, older and probably can't be as independent as previous years. My dad was here several years ago for rehabilitation and felt comfortable here. I was so relieved he was here again at this facility. Sometimes beds were not available at the facility of your choice when leaving the hospital. It's an older 104 bed skilled nursing facility, but has a more of a homely feel. The workers and residents were really caring which was helpful for my dad in getting acclimated to a new home away from home. It was a convenient place for us, since it was closer to home with many free available parking. We were so grateful for in-person visits or window visits during the Covid Pandemic. Visitations were so important for our love ones to be able to see their families. Anyone would rather be at home with their love ones, but he knew my mom can't take care of him anymore especially if he can't walk much and he needs the help of a facility. He had no complaints but sometimes he felt like burden. The facility does their own laundry so it helped from having your clothing article lost. You can also take home the laundry and do it yourself. My dad always looked forward to his meals and they seemed to offer many variety of ethnic foods. I appreciate all the staff help, my dad's friendship with residents, activities like bingos, programs, karaoke & more. Good thing he loves to color pictures. Coloring has been keeping my dad going with a purpose. He seemed to be in good health and at the end of the 2021, thank you to Ann Pearl's staff for all you do for all your residents especially during this Covid pandemic! This is my 200th review on the last day of year 2021, I wanted to do a 5-star review on a business that I was grateful for and I chose Ann Pearl Rehab & Nursing! Thank you Ann Pearl! Thanks for reading my review! =)

The Nurse call button system... hmm...Imagine needing a brief change but pressing the nurse call…read morebutton only works half the time? Mom's button is like that. I once taped the cable into the wall plug to provide a possibly better connection. A few days later I saw that my tape was removed. Fire hazard was their excuse. So it went back to working only 50% of the time. Now think about having to sleep in your own pee or BM because you can't get in touch with the "available" evening shift nurses to give you a change... The evening nurses even keep mom awake sometimes, because of their loud laughing and talking. She says it sounds like they're having a party or something. That makes it hard/impossible to get some sleep. Then Mom and I had an argument about going to their "morning exercise" to at least try to get some movement/exercise of her legs, feet, arms & hands. Not being self-motivated about doing it, we both got angry, then upset at each other ... During this argument, I left rather than escalating the situation. That made mom upset and sad. In pops SANDI from Ann Pearl's social services department. She was so anxious about hearing mom's story about what happened. SANDI was even more excited to alert mom's POA (her "daughter" who lives in Florida). In hindsight, Mom even admits she was an extremely bad choice to serve as POA. SANDI just made things worse. Now Mom's "daughter" has extra "ammunition" to use against me in court after mom passes. Rather than an even 50/50 split of mom's will, I'm being taken to court in an effort to acquire my 50% share, leaving me with nothing. This is the person who makes no effort to help or visit, and is waiting for that final day. But she's POA, while I'm walking there twice a day to visit mom and keep her spirits up. Thanks SANDI. So remember folks, don't consider this place as a potential retirement facility. Undependable nurses and dangerous social services to provide help. Crappy physical fitness and little to no effort in trying to rehabilitate the patients... I really hope my review really makes you forget about this place. Never mind about 1 Star... a ZERO STAR rating should be allowed... especially for places like this.

Thank you to the staff at Kapunawai Ola, my mom was a patient here for 12 days and we couldn't be…read moremore grateful for the care and help she received. She was so comfortable and supported by all the nurses. The facility is clean, spacious, and beautiful. They have activities every day for the patience, helping them to feel included and not excluded from the world while they heal. The nurses were attentive, friendly, and kind to her. Their follow up has been amazing, post discharge, they continue to check on mom. Their services they provide are top tier, I would highly recommend this facility to anyone who needs to heal, rehab, and be comfortable and supported while doing so. Especially to Joan Megna, she was amazing to work with pre admittance, during moms stay and post discharge, thank you so much Kapunawai Ola!!

If you have a loved one that needs nursing care, do not admit them to this facility. The…read morecommunication with staff is unreliable and the nurses are not responsive. They made my relative wait more than 20 minutes for help, sometimes she needed to her diaper to be changed and she was left in her soiled diaper for more than 15 minutes. Also, they did not inform us about all her new illnesses she contracted while in their care. Also this place is not sanitary. Many times we witnessed the staff touching our relatives personal belongings and also, medicines and food without washing their hands, sanitizing their hands and without gloves. I really regret admitting our relative here.

I want to express my heartfelt gratitude to the entire staff at Avalon Care Center Honolulu for the…read morewonderful care they provided to my mother. During a time when our family needed support the most, everyone at Avalon treated us with kindness, compassion, and genuine concern. Over time, the staff became more than just caregivers--they truly became an extension of our family. A very special thank you to Joanne Batalon and Kiana Muneoka. They consistently went above and beyond to make sure not only that my mother was well cared for, but that our family was doing okay too. They always made time for us whenever we had questions or concerns and made sure we received answers in a timely manner. Their patience, understanding, and compassion gave us comfort and reassurance throughout our mother's stay. It means so much to know that your loved one is being cared for by people who genuinely care about them. We will always be grateful to Joanne, Kiana, and the entire Avalon Care Center Honolulu team for the kindness, support, and care they showed our mother and our family. Thank you from the bottom of our hearts for being there for us and for treating our mother like family.

1. Type of care: totally inconsistent 2. Care Quality:…read moretotally inconsistent Currently a patient who has been in the health care industry for 17 yrs I can actually give you an non bias review of the overall care given here at Avalon. Been in and out of here two times and am currently here 9_/12/26. Both times so far they have screwed up my pain medication where I have suffered at a pain level of 9 almost 10 for over periods of 3 hrs or more. That's totally unacceptable and all nursing could say is "oh we're sorry " which to me is total bullshit. Medications are always a #1 priority, especially pain medication. The total inconsistencies of the quality of care is what makes me not recommend this place for quality skilled nursing facility. They need to improve on all levels of their business, for me to recommend them at all.

We will be forever grateful to the wonderful hospice team who cared for my mom and supported our…read morefamily. Lisa, our social worker, and Yumi, the nurse supervisor, listened to our needs and connected us with the perfect nurse case manager, Megan, who was incredibly kind, compassionate, and knowledgeable. Brianna, Mom's healthcare aide, was always so pleasant and skilled, especially in the gentle way she helped her with showers. Dustin, the after-hours nurse, was there when Mom became unwell in the middle of the night and again the evening she passed, treating her with such tenderness, dignity, and respect as he helped us prepare her for transport. And Sr. Marykutty was a constant source of comfort, inspiration, and peace to Mom and our entire family. We cannot thank each of them enough for the exceptional care, kindness, and compassion they showed my mom and all of us.

My husband was diagnosed with stage four cancer in January. Navian hospice came after the news and…read moresupported me for three months until my Randy died. I had no idea how these companies worked and was somewhat uncomfortable at the thought of strangers coming into my house at the worst time of my life. They changed my life. They supported me 100% throughout the end of his life. I don't know how I would've managed without them now. This weekend part of the goodness of their hearts they put on a memorial at Calvary by the sea Lutheran Church. I cannot say enough about this company. They are still supportive and I thank God he blessed for him and I with their goodness and support.

I want to express my heartfelt gratitude to Kulana Malama for providing such a wonderful place for…read moremy special needs son. He truly enjoyed the care and companionship of the staff, as well as being surrounded by other children. I highly recommend this facility to any family with children who have special needs. Kulana Malama is the only place on the island that offers respiratory services, which was invaluable for us. A special thank you to all the staff, and especially Ron, for the exceptional care they've shown my child.

My 18month old grandson is currently here for two weeks of respite care. I come every day, and I…read morestay with him for 8 to 10 hours. He benefits from having his grandma nearby my most amazing observation has been how quickly every staff member has welcomed him and attended to his special needs- and they are numerous. I will start by addressing the nurses and nursing assistants. It is amazing to see everyone working as a team! I have never heard the expression "oh he is not my resident today. I will get HIS nursing assistant". If the Nurses air STNA's see a need, they stop and address it! The Dr's are EXPERIENCED, pro-active, gentle, and care deeply for the children they serve. The activities department is loving, kind, and quite entertaining! I have seen them engage every single child, even when it may seem that it would not make a difference- they still give 100%! The social worker stops by regularly to check to see if there are any concerns, needs, or observations. All I can say is, thank you! The respiratory therapist treat our little one like their own precious little guy! The same with PT and OT! Housekeeping is hands-down the best I have ever seen in any facility. The cleaning is continuous, there is no odor or unsightly concerns. Everything is gleaming. This may seem like an "exceptional review", but it is deserved! I am a registered nurse, and I have seen many concerning things throughout the years. It is for this reason that I came from Ohio to stay with my grandson. And it is for this reason that I want to share the goodness that I have found at Kulana Malama! Thank you each and every contributor to the care of the children at this home

This is a great assisted living option for people in this area. Beautifully decorated and…read moremaintained. The staff here are great! Receptionists are always helpful. Management staff are competent and friendly! The transition of care and services is smooth sailing. This location also offers a wide variety of add on services should you need it! Price transparency is practiced here. I would inquire if youre curious and they can help to work within your monthly budget.

Nice plaza, variety of shoppes to choose from, prices are somewhat reasonable, clean area.read more