They repaired both my TAG watches. One they fixed immediately. The other they did in a few days…read morebecause they had to order a part. Great service, great price and nice people. Located in the Kroger.

I texted JP Jewelry to ask the cost of replacing the battery in my Timex Expedition Solar Watch…read more.. I clearly said Solar. When I arrived as expected, with my watch in hand, the smiling lady said $15 as quoted. I wanted to be sure they would install the correct rechargeable battery and only then did she acknowledge my watch was Solar and then confidently said $50. I asked why that wasn't communicated when I had texted and she explained the greater cost was because the replacement battery would last 5-7 years. Oh, so I quickly looked up the Amazon price of the needed battery and it was $13.95. Then she explained that their liability to install a battery in my fine Timex watch demanded an increased price. I thanked her and left. Lesson learned, talk to the vendor and be sure as you can that they understand your needs for the price being quoted. It doesn't seem to matter what you text. Two stars because the lady was very nice.

They're very nice, but just know before you go that their website mentions silver plated items, but…read morethey do NOT buy silver plated items. It would be helpful if they removed that on their site so that people don't waste the trip.

Need a quick sizing of my new watch bracelet and they did a great job quickly and very reasonably…read morepriced

Good service Good price…read more Experienced staff Coming again and again I had watches adjusted and ended purchasing a chain from them, while I waited.

5 stars!!!! I had an amazing experience at midtown jewelers. Jennifer was extremely helpful, kind,…read moreand attentive. I brought in my dad's vintage seiko watch which was absolutely filthy after sitting around for ages and they did a pristine job of cleaning it. I also wanted the battery changed my unfortunately the inside was corroded but they offered me several solutions for that as well and tried to see if seiko had any parts to replace the inside so they could change the battery. Pricing is VERY reasonable and they are very quick and efficient. I would definitely recommend my loved ones and friends to go to midtown jewelers.

I always have a great experience here. They did a phenomenal job redoing my wife's wedding set and…read moreat a very affordable price. they are always kind and honest. best jeweler in town!

I am using this jewelry for all my needs. They always provide excellent service and their staff is…read morealways very helpful. I would recommend them to anybody without any hesitation.

This review is specifically for the Patek Philippe store location that is owned by Brown and…read moreCompany jewelers. However, the patek store is not listed separately here on Yelp I scheduled a service appointment ahead of time prior to arriving at the store because that was required even for a battery change. Leading up to my visit I did call the store to ensure turnaround times as well as cost. Upon arriving at the store, I must say it is absolutely beautiful with obviously only display watches. And the gentleman who helped me branyon was super nice and friendly and helpful. In fact, he even beat the turnaround time that was quoted to me over the phone by the store earlier in the week. He even went above and beyond by offering to show me watches, even though I had not made a separate sales appointment. That was very kind and very tempting of him. I must say unfortunately this trip was not for shopping. It was for a family celebration. I will say if I do ever have to get my watch serviced again I will definitely come back here. Flying to Atlanta from Chicago is barely 2 hours and not expensive at all. And getting to this location is super easy right outside of the city. I wish I had more time during this visit. Otherwise I would have gone into the Brown and Company store, which is right across from the Patek store. Perhaps on my next visit I will and maybe the people who work there will be just as kind and gracious as the staff were here

I visited the Roswell location on 12-20-25 I was inquiring…read moreabout a redesign on a men's gold and diamond ring. The sales associate seemed very disinterested. My family are long time customers dating back to the early 90's. The ring I brought in was purchased at BC many years ago. Hopefully, this was an isolated experience because BC has always been the best. I expressed my displeasure and walked out.

This is my go to jewelry repair company. They are reasonable and they do and excellent job. I've…read moreused them for years.

I absolutely love my engagement ring--Star at Masina truly knocked it out of the park. From start…read moreto finish, the experience was seamless. I even needed my ring resized, and they were beyond amazing to work with throughout the process. The team is incredibly knowledgeable, kind, and genuinely cares about their clients. I can't recommend Masina enough!

The whole team at Masina were amazing! Not only did they help me find the perfect engagement ring,…read morethey provided tons of options, found great alternatives, and helped me work on a short timeline. It honestly felt like visiting family each time I stopped into the store. Definitely will go back to In the end, I found the perfect ring and everything worked out perfectly.