I have gone to this nail salon in the past (before covid) and the prices were reasonable, the facility was clean, my ails were done with great quality and the employees were nice. Two weeks ago myself and my 15 year old sister went here to have a girls day out and the employees were very demanding. Before when I went there in the past a full acrylic set was $25 plus $5 - $10 for length or shape...okay cool. But on this day, we walked in, said what we wanted and both techs were like "Okay, yeah full-set gel $60 and additional $30." I quickly said, "We are here for acrylic." Do you know after me saying this the tech that was doing my sister's was about to proceed with gel. I was livid!!!!! Then because I stood my ground and was not letting them bully me into what they wanted me to pay, my tech began filing extra hard on my cuticles and made me bleed. After that, I asked to see the owner and I told him about how I felt. As I am waiting to see the owner, I look up at the wall where the prices usually are and there I see card stock paper covering the original prices, to the now very expensive prices.Too add gas to the fire my sister changing comes to me and says,"She was hurting my nails when she was drilling and now I have little paper cut like scratches and they're kinda bleeding." The gentleman that owned the business apologized and said he would would take $5 off our total. $5? Sir, your techs gave poor customer service to us because we didn't want to indulge in their up sale tactics, cut both mine and my sister's cuticles to the point the were bleeding, and then half ass polished our nails and rushed us over to the nail dryer. All of that terrible-ness and you want to take $5 off this $130 total. I finally was like you know what, I have a lot of friends who are consistent, every week getting their nails done and instead of recommending coming here, I am going to tell EVERYONE I know that this place is not the place to go to. And I would be reporting them to the Better Business Bureau for their treatment and service. The owner then changed his tune and reduced our total only $35. I was fine paying $60 because they actually did the work, but for that treatment and everything else I was not going for. Even though the owner tried to make it right, I will NEVER step foot in this place again and I wouldn't tell my worst enemy to go there either, that's how serious I am about that. read more