Services - Krystal Oh Nails
Manicure
Manicure and pedicure
Nail fill-in
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I would like to preface this by saying that I have never left a negative Yelp review before, and am only taking the time to write this because I genuinely believe that what happened to me at Krystal Oh Nails was a fully intentional scam and is something other customers should be aware of before choosing to go there. I found Krystal Oh Nails through a positive Tiktok review and decided to try it out. I called to make an appointment and spoke to someone on the phone who let me know that they required a card on file to book the appointment and directed me to an online portal where I could select my service. I found the card on file requirement to be a little strange, but figured it was just a precaution to prevent people from no-showing. I added a Gel Manicure + Removal and a Gel Pedicure + Removal to my cart. I will attach a screenshot of what this looks like on the booking portal. You'll notice that it says $40 for the Gel Manicure and Gel Pedicure respectively, plus $0 for the removal. I arrive at my appointment. The salon is empty with the exception of one other person. I choose my color and sit down to receive my service. I did not get extensions or any design services - just one color on my fingers and toes. The pedicure chair that I sat in was broken, and though the technician did a great job, it took over 2 hours total for a basic, one color Manicure & Pedicure. After my service, I go to the front desk to settle. She informs me that I owe an additional $94.06 on top of the $83.60 that I had already been charged at booking. I ask her to explain to me why I owe so much in addition. She says that the Gel Manicure price is $60, and the Gel Pedicure price is $50. The $40 price listed on the booking platform is just for a deposit. This I can understand, but here's where it gets ridiculous: She tells me that it's also $15 for the removal, so that accounts for another $30 of the additional charge. I express to her that I'm very confused by this because on the booking platform, the addition of the removal clearly says $0. She tells me that removal is $0 for returning customers, but that didn't apply to me because I was coming from another salon. I'm thinking ... seems a little excessive, but okay. The other $30 additional? That was apparently because I chose GEL POLISH. To clarify, I paid for a GEL MANICURE but then had to pay extra for GEL POLISH. So the GEL MANICURE price listed online does not include the GEL POLISH. Hopefully, I don't have to explain to anyone why this is absurd, and incredibly misleading. The woman working the front desk told me repeatedly that their prices were listed online. She also said: "I'm sorry, it's expensive." To their credit, the prices are listed online, but the lack of congruency between the booking platform and the actual prices was incredibly confusing and misleading. Considering that my card was already on file and I had no choice but to accept the charges, it's hard for me to believe that this isn't intentional to some degree. I ended up paying $177.66 total for my one color, no extension, no design, regular nails. I live in Los Angeles and am no stranger to things being expensive, but this was absurd. Beyond the money, what's troubling is that it truly felt dishonest and intentional. While I certainly hope it wasn't, I would encourage those looking for a nail salon in Williamsburg to take their business elsewhere.
I keep on going back; I'm obsessed! Here are two of the designs that I really liked from this place. (I usually either do the Monthly Event Nails, which are only $90 for pretty good & complex designs, or designs from their TikTok/Insta since I know for a fact that they would be able to replicate them.) So far, I've gone to Azeilis and JJ, and they're both super talented and careful (making sure that every step is done meticulously and that my nails look perfect by the end). Disclaimer: yes, this place can be a bit pricey, but it's definitely worth the QUALITY! The Gel X lasts 6+ weeks. Even Basic Gel Manicures last for 8+ weeks. (Even by 8 weeks, my nails are still going super strong -- no chipping or breaking!) I used to only go to ~$40 nail salons, but they would chip or break in just a week. I've only gone to Krystal Oh ever since experiencing the better quality, service, AND designs.
Been following Krystal for awhile after finding her on tiktok and onto Instagram when she was looking for free models. I've been going to my local Russian gel manicure place in astoria for years since I loved how clean and healthier their gel options were vs a traditional nail salon. The atmosphere is very pink, clean, & super cute!! I wanted to finally try something different since I had a music festival and my spot is limited on what they can do for designs after going there for years. So reverting back to Asian nail art, I knew this was a place I definitely wanted to give a shot. I ended up booking with JJ who was very sweet and amazing with her skills to produce exactly what I wanted! I posted some pics on how my nails looked before (from my Russian manicure spot/haven't done it for 2 months) vs what JJ produced after! I'm honestly flabbergasted by the negative reviews here as prices are pretty fair for the work these techs do. I highly recommend and will be back soon! I paid a total of $90 + $30 removal -$40 deposit + $40 tip = which landed me around $200 plus tax (yes it's pricey but in reality it's fair for the stuff they do). I recommend going in with realistic expectations on prices and guesstimating one would spend minimum $200 and you will be happily satisfied.
I've been going to Krystal Oh Nails for a few months now and I leave with the most perfect nails every single time. I get gel-x and an advanced design which Krystal executes flawlessly. The nails last so long and I always get so many compliments on them. They use quality products and really pay attention to detail and nail care. The staff is always super nice and welcoming, cute pink decor, and good music always playing. I love how it's not too loud in there and it really feels super relaxing. Love this place, will keep going back!! Highly recommend if you're looking for cute nail designs and quality service!
I want to warn others about the quality/pricing here. I paid almost $200 for a very mediocre set of nails. I came in needing a gel x removal and new gel set (on natural nails) but ended up asking for gel x because my nails felt so thin as my nail tech removed my old set. The removal process was kind of painful and my nails got really hot a few times. The gel x application was really messy and I got gel under my natural nails. The design itself was fine, but the nail tech added huge globs of hard gel around the design and it looked insanely bulky. The pearls I asked for ended up looking like pimples! They also used really affordable gel polish I've ordered from amazon (Gaoy) so I was super disappointed by the "high quality Korean gel polishes" they marketed on tiktok. The nail tech was this super sweet Korean woman, so I had a hard time speaking up about what I didn't like - and that's totally on me. If the gel x application was messy because I added that on last minute, I wish they just told me they didn't have enough time. I felt so ugly with my clunky nails for the last three weeks. I've had gel x sets done so many times and this is the most I've paid for the lowest quality set. I went to another nail salon in NY to get these removed and the entire service was $75 cheaper, the work was cleaner, and the quality of the products/tool were higher. Not leaving 1 star because of how nice the staff were and the retention was great. The set lasted 3+ weeks but I kinda wish they didn't.
My friend found Krystal Oh nails through Tiktok!! We booked our appointments in advance, and were thoroughly helped over the phone when we had questions about pricing. The vibes of all of the women here are immaculate!!! Stephanie (gems) and Azeilis (pink) slayyyed our inspo pics!! The bathroom was clean, and the music was great, consisting of BTS, twice, and NCT and more. :) We both got Gel-X extensions design (simple) 10/10 will be back. Gvaf
I've been going to get my nails done with Krystal for a few months now and I don't think I can go anywhere else again. Every time I show her a design, she executes it flawlessly and I'm never disappointed. I go about every 4-6 weeks and my nails always last until my next appointment! You can tell she uses high quality products. Ever since I started getting my nails done here, people have not stopped complimenting them! I'm always excited for my next appointment.
I've been to Krystal Oh Nails multiple times and I'm always SO impressed with the quality of my nails!! The last time I got gel x nails here, they lasted 2 MONTHS without any lifting! These are the best quality nails I've ever gotten, and the shape is so flattering (some other salons will add extensions that are too wide and make my nails look too chunky, but the extensions I get here are always perfect!!) The nail artists here are so talented and the service is always great. Best nail salon in NYC!!
I been wanting to write a review for this salon for a while but I was a bit busy and finally able to write one. I found Krystal on Tik Tok for years when she was giving free nail to her follower, she finally has a store in Manhattan and I decided to get my nail done from her for my bday nails back in August. She was amazing and sweet, I was worry that my design was a bit hard for her to do since I'm an extra girly and love detail. She told me it wouldn't be exactly like the photo that I show her but she will do her best to make it as similar as possible and I trust her. I'm so glad I trust her on it, the nail turn out amazing, it last me more than a month and still look amazing before I decided to take it off. Definitely will be back again!!
I normally don't write reviews but I want to warn other people about the pricing. This is my first time getting my nails professionally done at a salon. I picked Krystal Oh Nails because they specialize in Korean style nails. I got an older lady as my nail tech and she was super lovely, I enjoyed chatting with her. The salon itself was incredibly cute and I loved the decor. However, what I got was simply not worth the exorbitant price. I had asked for a simple black monochromatic ombre design similarly to the 1st picture. The tech recommended adding glitter pigment to make the design more interesting and I agreed thinking it would be subtle. It turned out very blue and covers up the black ombre I wanted. The ombre looks harsh as a result. I ended up paying in total ($41.80 deposit to book the appointment, $78.38 for the gel manicure on my natural nails, and $10 for tip) In total, $130.18. Super ouch. I was kind of intimidated to complain during the process because the tech was a Korean auntie and I know how hard it is to make a living doing nails in NY as a first-gen immigrant. So that's on me for having ingrained filial piety. Lovely experience but won't return for a second visit due to pricing/not quite hitting the mark for what I wanted. :(
I want to start off by saying...what a kind, warm, and utterly welcoming salon. I was almost late due to NYC traffic, but the kind ladies gave me a 15 min grace period which saved the day! I came in and had no true idea exactly what I wanted. I told Jess the nail artist "I'm seeing TWICE today, and this is my outfit." When I tell you she went fully nail fairy godmother...she really did! She came up with an amazing idea that honestly I was so nervous as normally I don't give away full creative control, but baby did she show me what she was workin with! She came up with a beautiful artsy pastel design to match my cloud dress! We spoke as she did my nails, and she was very gentle and asked questions to get to know me to get more understanding of my style (she used it to find out I like glitter and added some for me for finishing touches since I love glitter! How touching!) As someone who has bad anxiety, I wish all my nail experiences were this neat, clean and utterly friendly. Every nail tech I saw had a smile on and was talking to their client in such a lovely manner. That may sound like bare minimum, but it isn't these days. It's hard to find good quality and a friendly face these days, so I'm very grateful at how comforting the service was. I went to my concert with complete confidence, and got so many endless compliments on my nails! In regards to price, it may get a little pricey but I wanna make it clear 1. They give you an idea of the price upfront. 2. Gems and gel have always been a luxury service so luxury price you will pay. 3. It was well worth it for me!!! As I'm a native NYer but now that I live down south it's hard to find this kind of gel service so it was worth it for me! One of my gems had a small issue, and they had NO ISSUE getting me right back in to fix it free of charge. No questions asked. Thank you again girlies! Love the hard work and beautiful designs! I will for sure be back from now on my all my kpop concerts! (September for Aespa! Lol). Nothing feels better than getting a luxury service done, and being happy with it as well as having others compliment it. When I say I sent the link to their shop so many times at this point from posting my nails on social media.
Just don't book your appointment the night before cause all the experienced nail technicians will be taken.. The first time I went there (it was a walk in) the nail technician did a great job. It was also full color. But this time I went in it looked so bad I had to go to another place to remove it.... I should've spoken up, but the nail technician was nice and seemed to love my nails. I would only recommend this place if you book the right nail technician. It also costed $95 (before tip) It was hand painted and glitter (so I understand the pricing) but just the design was not what I wanted. (She did not ask if I wanted the glitter which is okay. The glitter does not seem to be the problem its the ombre......) (Last photo is reference photo)
Nail technician made me bleed I booked an appointment here because my regular nail salon couldn't fit me last minute. My friend watches the owner's Youtube channel, and after a few videos I was convinced because she seemed really sweet and knowledgeable. I came in late, so I was grateful they could accommodate me. There were 4 stations, and two older women plus the owner Krystal were working on clients. My technician Lisa came out and everything was fine until she asked to cut my cuticles. I've had this done in the past, but gently, so I said yes. On my second (left) hand, she nicked my fourth finger. I understand if this could have been an accident, but she was shifty and wiped my blood away to pretend like it didn't happen. Obviously I had to get my hand back at some point, and when I did, I saw that the edges were literally crusty green and light purple. And, of course, red where one place was still bleeding. She told me to wash my hands and proceeded to lather lotion on top of the wound. I visually seemed a bit distressed because I've bled once and got an infection before at a salon where I have never returned to, and she wasn't disinfecting or any process that would ease my discomfort. To this, she told me that I was making HER nervous and uncomfortable... ultimately I said it was fine and winced through the pain whenever she used her own nail to press down on the wound to get rid of excess polish. At the end of the service, my nails by themselves were mid at best (did not look like the reference photo) but I was unhappy with the reaction to the cuts. I did ask up front what their process is for sanitizing the clippers, and they apparently soak them after every client, but I witnessed one client come in after another and the same pair was used... I will not be going back and don't recommend Lisa if you want to try Krystal's salon from Youtube. At the very least, I can't say much about the quality of the other three technicians but I did not have a good experience here. In total, the gel mani was around $70--it does not look or feel worth it.
1 year ago
I've been going to Krystal Oh Nails for a few months now, and after reading the other reviews left on Yelp, I can confidently say that your experience fully depends on who you get as your nail technician. I've been to three different technicians now and can definitely see a difference between the three and have my preferences, so my biggest suggestion if you didn't have a good experience prior is to try a different person. Each has their own skills and own techniques, so just because you're visiting the same salon doesn't mean you'll be getting the same treatment! The one consistent thing I can note after visiting multiple times is even when working with different nail technicians, the quality remains. Each technician spends so much time ensuring your nails are perfect, because where else are you going where a single color gel polish with no design takes two hours to complete? The products are extremely high quality and each nail set lasts me for well over a month (up until I decided to to change it up again) and my natural nails grow out healthier than ever, even after gel removal. You can't compare this salon to any other generic one on the streets of NY, since you're getting high quality product that strengthens your natural nails rather than ruins them. The designs are just an added bonus, as they are so talented they can quite literally replicate any idea you may have. While it is pricey to get your nails done here (base rate of $60 for a single color with no design on natural nails) I do feel that it is worth it, and they will continue to have my business! read more
16 days ago
I did my nails here 2 weeks ago and paid $200 for fullset including extensions. However my nails just fell off after 2 weeks when normally gel X stays for at least 3 weeks and half or 4 weeks (when I do at another place). When I came to ask them if they can try to put it back with gel or something, they said they have to redo it with minimum charge is $20 without design. This is ridiculous, paying $200 and last for 2 weeks. I was so excited when they could do the styles I like but will never come back. read more
1 year ago
I am not one to write negative reviews but for this I had to-- Do not book anything with JJ, I don't know if JJ still works there but it's been months and I'm still trying to grow out the ridges she made when she over-drilled my nails for hard gel extension removal... took many days for pain to go away as well since my nails were so inflammed. Her attitude is aggressive and dismissive, gave no communication regarding aftercare or apology. Seemed she did not want to work at all. Still in shock because I have not experienced any service of this quality in my life. The prices are high for NYC, but I was satisfied with my results with another tech before I saw JJ for removal; hence 2 stars. Unfortunately, I will never return. read more
1 year ago
I would like to preface this by saying that I have never left a negative Yelp review before, and am only taking the time to write this because I genuinely believe that what happened to me at Krystal Oh Nails was a fully intentional scam and is something other customers should be aware of before choosing to go there. I found Krystal Oh Nails through a positive Tiktok review and decided to try it out. I called to make an appointment and spoke to someone on the phone who let me know that they required a card on file to book the appointment and directed me to an online portal where I could select my service. I found the card on file requirement to be a little strange, but figured it was just a precaution to prevent people from no-showing. I added a Gel Manicure + Removal and a Gel Pedicure + Removal to my cart. I will attach a screenshot of what this looks like on the booking portal. You'll notice that it says $40 for the Gel Manicure and Gel Pedicure respectively, plus $0 for the removal. I arrive at my appointment. The salon is empty with the exception of one other person. I choose my color and sit down to receive my service. I did not get extensions or any design services - just one color on my fingers and toes. The pedicure chair that I sat in was broken, and though the technician did a great job, it took over 2 hours total for a basic, one color Manicure & Pedicure. After my service, I go to the front desk to settle. She informs me that I owe an additional $94.06 on top of the $83.60 that I had already been charged at booking. I ask her to explain to me why I owe so much in addition. She says that the Gel Manicure price is $60, and the Gel Pedicure price is $50. The $40 price listed on the booking platform is just for a deposit. This I can understand, but here's where it gets ridiculous: She tells me that it's also $15 for the removal, so that accounts for another $30 of the additional charge. I express to her that I'm very confused by this because on the booking platform, the addition of the removal clearly says $0. She tells me that removal is $0 for returning customers, but that didn't apply to me because I was coming from another salon. I'm thinking ... seems a little excessive, but okay. The other $30 additional? That was apparently because I chose GEL POLISH. To clarify, I paid for a GEL MANICURE but then had to pay extra for GEL POLISH. So the GEL MANICURE price listed online does not include the GEL POLISH. Hopefully, I don't have to explain to anyone why this is absurd, and incredibly misleading. The woman working the front desk told me repeatedly that their prices were listed online. She also said: "I'm sorry, it's expensive." To their credit, the prices are listed online, but the lack of congruency between the booking platform and the actual prices was incredibly confusing and misleading. Considering that my card was already on file and I had no choice but to accept the charges, it's hard for me to believe that this isn't intentional to some degree. I ended up paying $177.66 total for my one color, no extension, no design, regular nails. I live in Los Angeles and am no stranger to things being expensive, but this was absurd. Beyond the money, what's troubling is that it truly felt dishonest and intentional. While I certainly hope it wasn't, I would encourage those looking for a nail salon in Williamsburg to take their business elsewhere. read more
Business owner information
Krystal O.
Hi Sydney,…
I keep on going back; I'm obsessed! Here are two of the designs that I really liked from this place. (I usually either do the Monthly Event Nails, which are only $90 for pretty good & complex designs, or designs from their TikTok/Insta since I know for a fact that they would be able to replicate them.) So far, I've gone to Azeilis and JJ, and they're both super talented and careful (making sure that every step is done meticulously and that my nails look perfect by the end). Disclaimer: yes, this place can be a bit pricey, but it's definitely worth the QUALITY! The Gel X lasts 6+ weeks. Even Basic Gel Manicures last for 8+ weeks. (Even by 8 weeks, my nails are still going super strong -- no chipping or breaking!) I used to only go to ~$40 nail salons, but they would chip or break in just a week. I've only gone to Krystal Oh ever since experiencing the better quality, service, AND designs. read more
Been following Krystal for awhile after finding her on tiktok and onto Instagram when she was looking for free models. I've been going to my local Russian gel manicure place in astoria for years since I loved how clean and healthier their gel options were vs a traditional nail salon. The atmosphere is very pink, clean, & super cute!! I wanted to finally try something different since I had a music festival and my spot is limited on what they can do for designs after going there for years. So reverting back to Asian nail art, I knew this was a place I definitely wanted to give a shot. I ended up booking with JJ who was very sweet and amazing with her skills to produce exactly what I wanted! I posted some pics on how my nails looked before (from my Russian manicure spot/haven't done it for 2 months) vs what JJ produced after! I'm honestly flabbergasted by the negative reviews here as prices are pretty fair for the work these techs do. I highly recommend and will be back soon! I paid a total of $90 + $30 removal -$40 deposit + $40 tip = which landed me around $200 plus tax (yes it's pricey but in reality it's fair for the stuff they do). I recommend going in with realistic expectations on prices and guesstimating one would spend minimum $200 and you will be happily satisfied. read more
3 years ago
I've been going to Krystal Oh Nails for a few months now and I leave with the most perfect nails every single time. I get gel-x and an advanced design which Krystal executes flawlessly. The nails last so long and I always get so many compliments on them. They use quality products and really pay attention to detail and nail care. The staff is always super nice and welcoming, cute pink decor, and good music always playing. I love how it's not too loud in there and it really feels super relaxing. Love this place, will keep going back!! Highly recommend if you're looking for cute nail designs and quality service! read more
3 years ago
I want to warn others about the quality/pricing here. I paid almost $200 for a very mediocre set of nails. I came in needing a gel x removal and new gel set (on natural nails) but ended up asking for gel x because my nails felt so thin as my nail tech removed my old set. The removal process was kind of painful and my nails got really hot a few times. The gel x application was really messy and I got gel under my natural nails. The design itself was fine, but the nail tech added huge globs of hard gel around the design and it looked insanely bulky. The pearls I asked for ended up looking like pimples! They also used really affordable gel polish I've ordered from amazon (Gaoy) so I was super disappointed by the "high quality Korean gel polishes" they marketed on tiktok. The nail tech was this super sweet Korean woman, so I had a hard time speaking up about what I didn't like - and that's totally on me. If the gel x application was messy because I added that on last minute, I wish they just told me they didn't have enough time. I felt so ugly with my clunky nails for the last three weeks. I've had gel x sets done so many times and this is the most I've paid for the lowest quality set. I went to another nail salon in NY to get these removed and the entire service was $75 cheaper, the work was cleaner, and the quality of the products/tool were higher. Not leaving 1 star because of how nice the staff were and the retention was great. The set lasted 3+ weeks but I kinda wish they didn't. read more
3 years ago
My friend found Krystal Oh nails through Tiktok!! We booked our appointments in advance, and were thoroughly helped over the phone when we had questions about pricing. The vibes of all of the women here are immaculate!!! Stephanie (gems) and Azeilis (pink) slayyyed our inspo pics!! The bathroom was clean, and the music was great, consisting of BTS, twice, and NCT and more. :) We both got Gel-X extensions design (simple) 10/10 will be back. Gvaf read more
I've been going to get my nails done with Krystal for a few months now and I don't think I can go anywhere else again. Every time I show her a design, she executes it flawlessly and I'm never disappointed. I go about every 4-6 weeks and my nails always last until my next appointment! You can tell she uses high quality products. Ever since I started getting my nails done here, people have not stopped complimenting them! I'm always excited for my next appointment. read more
2 years ago
1 year ago
3 years ago
I've been to Krystal Oh Nails multiple times and I'm always SO impressed with the quality of my nails!! The last time I got gel x nails here, they lasted 2 MONTHS without any lifting! These are the best quality nails I've ever gotten, and the shape is so flattering (some other salons will add extensions that are too wide and make my nails look too chunky, but the extensions I get here are always perfect!!) The nail artists here are so talented and the service is always great. Best nail salon in NYC!! read more
3 years ago
I been wanting to write a review for this salon for a while but I was a bit busy and finally able to write one. I found Krystal on Tik Tok for years when she was giving free nail to her follower, she finally has a store in Manhattan and I decided to get my nail done from her for my bday nails back in August. She was amazing and sweet, I was worry that my design was a bit hard for her to do since I'm an extra girly and love detail. She told me it wouldn't be exactly like the photo that I show her but she will do her best to make it as similar as possible and I trust her. I'm so glad I trust her on it, the nail turn out amazing, it last me more than a month and still look amazing before I decided to take it off. Definitely will be back again!! read more
1 year ago
3 years ago
I normally don't write reviews but I want to warn other people about the pricing. This is my first time getting my nails professionally done at a salon. I picked Krystal Oh Nails because they specialize in Korean style nails. I got an older lady as my nail tech and she was super lovely, I enjoyed chatting with her. The salon itself was incredibly cute and I loved the decor. However, what I got was simply not worth the exorbitant price. I had asked for a simple black monochromatic ombre design similarly to the 1st picture. The tech recommended adding glitter pigment to make the design more interesting and I agreed thinking it would be subtle. It turned out very blue and covers up the black ombre I wanted. The ombre looks harsh as a result. I ended up paying in total ($41.80 deposit to book the appointment, $78.38 for the gel manicure on my natural nails, and $10 for tip) In total, $130.18. Super ouch. I was kind of intimidated to complain during the process because the tech was a Korean auntie and I know how hard it is to make a living doing nails in NY as a first-gen immigrant. So that's on me for having ingrained filial piety. Lovely experience but won't return for a second visit due to pricing/not quite hitting the mark for what I wanted. :( read more
I want to start off by saying...what a kind, warm, and utterly welcoming salon. I was almost late due to NYC traffic, but the kind ladies gave me a 15 min grace period which saved the day! I came in and had no true idea exactly what I wanted. I told Jess the nail artist "I'm seeing TWICE today, and this is my outfit." When I tell you she went fully nail fairy godmother...she really did! She came up with an amazing idea that honestly I was so nervous as normally I don't give away full creative control, but baby did she show me what she was workin with! She came up with a beautiful artsy pastel design to match my cloud dress! We spoke as she did my nails, and she was very gentle and asked questions to get to know me to get more understanding of my style (she used it to find out I like glitter and added some for me for finishing touches since I love glitter! How touching!) As someone who has bad anxiety, I wish all my nail experiences were this neat, clean and utterly friendly. Every nail tech I saw had a smile on and was talking to their client in such a lovely manner. That may sound like bare minimum, but it isn't these days. It's hard to find good quality and a friendly face these days, so I'm very grateful at how comforting the service was. I went to my concert with complete confidence, and got so many endless compliments on my nails! In regards to price, it may get a little pricey but I wanna make it clear 1. They give you an idea of the price upfront. 2. Gems and gel have always been a luxury service so luxury price you will pay. 3. It was well worth it for me!!! As I'm a native NYer but now that I live down south it's hard to find this kind of gel service so it was worth it for me! One of my gems had a small issue, and they had NO ISSUE getting me right back in to fix it free of charge. No questions asked. Thank you again girlies! Love the hard work and beautiful designs! I will for sure be back from now on my all my kpop concerts! (September for Aespa! Lol). Nothing feels better than getting a luxury service done, and being happy with it as well as having others compliment it. When I say I sent the link to their shop so many times at this point from posting my nails on social media. read more
3 years ago
Just don't book your appointment the night before cause all the experienced nail technicians will be taken.. The first time I went there (it was a walk in) the nail technician did a great job. It was also full color. But this time I went in it looked so bad I had to go to another place to remove it.... I should've spoken up, but the nail technician was nice and seemed to love my nails. I would only recommend this place if you book the right nail technician. It also costed $95 (before tip) It was hand painted and glitter (so I understand the pricing) but just the design was not what I wanted. (She did not ask if I wanted the glitter which is okay. The glitter does not seem to be the problem its the ombre......) (Last photo is reference photo) read more
Business owner information
Krystal O.
Hi Hope,…
3 years ago
Nail technician made me bleed I booked an appointment here because my regular nail salon couldn't fit me last minute. My friend watches the owner's Youtube channel, and after a few videos I was convinced because she seemed really sweet and knowledgeable. I came in late, so I was grateful they could accommodate me. There were 4 stations, and two older women plus the owner Krystal were working on clients. My technician Lisa came out and everything was fine until she asked to cut my cuticles. I've had this done in the past, but gently, so I said yes. On my second (left) hand, she nicked my fourth finger. I understand if this could have been an accident, but she was shifty and wiped my blood away to pretend like it didn't happen. Obviously I had to get my hand back at some point, and when I did, I saw that the edges were literally crusty green and light purple. And, of course, red where one place was still bleeding. She told me to wash my hands and proceeded to lather lotion on top of the wound. I visually seemed a bit distressed because I've bled once and got an infection before at a salon where I have never returned to, and she wasn't disinfecting or any process that would ease my discomfort. To this, she told me that I was making HER nervous and uncomfortable... ultimately I said it was fine and winced through the pain whenever she used her own nail to press down on the wound to get rid of excess polish. At the end of the service, my nails by themselves were mid at best (did not look like the reference photo) but I was unhappy with the reaction to the cuts. I did ask up front what their process is for sanitizing the clippers, and they apparently soak them after every client, but I witnessed one client come in after another and the same pair was used... I will not be going back and don't recommend Lisa if you want to try Krystal's salon from Youtube. At the very least, I can't say much about the quality of the other three technicians but I did not have a good experience here. In total, the gel mani was around $70--it does not look or feel worth it. read more
Business owner information
Krystal O.
Hi,…
3 years ago
I've had gel designs done by Krystal every 4 weeks for 6-7 months now and have never been disappointed. Shared pictures of some of my favorites. I request pretty boring designs compared to some of her other clients, but she's done a great job of understanding my favorite colors and styles. They last the full 4 weeks and have never chipped or broken (but I keep my nails natural and pretty short). Somehow they look decently good even at 4 weeks growth, which I never got to with just regular color. It's full priced, but in my opinion well worth the splurge to make me happy every time I see my hands! It's like choosing a hair color salon - you can probably find it cheaper somewhere else, but it's something you want to invest in with better products and find a go-to person you really trust. read more
3 years ago
I'm not giving 1 star because Krystal and Jenny really tried making it right. If you go try to make an appointment with Krystal if you want a design. Don't book with JJ. The gel x application was sloppy with overflowing gel on to the skin. Which I could have overlooked if I had gotten the design I came for. I wish I took a photo of what she wanted to pass off as checkered print. She kept blaming that the reference photo I gave was on shorter nails which was not valid in terms of design discrepancy. She also made me feel bad for my nails because the whites of my nails were lower on my natural nail. I ended up leaving in tears and nail polish all over my skin. Krystal and Jenny did try seeing if Krystal could fix them the next day but unfortunately due to my schedule we couldn't make it work. read more
3 years ago
3 years ago
2 years ago
been going to Krystal Oh Nails for awhile, and there's a reason I keep coming back! there's nothing they cannot do, every design I've ever wanted has come out even better than the reference photo! I usually book with Jessica, she's amazing! Her energy is unmatched, and I love how fast yet detailed she is in her work. Truly efficient and so friendly. The overall vibes in the salon are so welcoming and cute. Also shoutout to the absolutely wonderful receptionists/booking staff. I work in healthcare, so oftentimes my schedule changes and they're accommodating (within their reservation policies of course) and understanding. I appreciate that so much. To many more appointments and nail designs here! read more
1 year ago
2 years ago
3 years ago
I never leave reviews on anything but this is my favorite nail salon in NYC They're up to date on all the tiktok trends, and their gel x holds up so well over the four weeks. It's never chipped or come off for me!!! I got the pink nail set for my birthday and just sent Krystal some inspo pics and she nailed it, and then the second set was for halloween!! Im obsesseddd read more
2 years ago
3 years ago
This was my first time getting Gel-X nail extensions and I found this salon on IG. I loved the designs they do so I booked an appointment for a simple design Gel X set. The nail tech who did my nails was JJ and she was great! So friendly and attentive, wanted to get everything perfect. I am very happy with how my nails came out. I went with a vampire esque design for Halloween. The only thing I will say is that they are pricey.. but compared to other Gel X nail salons, I feel like it's comparable to the other prices I've seen. I will be back again! read more
2 years ago
3 years ago
Came in for a gel design and pedi and I'm in love with the all pink salon. The staff is so sweet and I love the way Krystal did my nails. 1000% recommend to anyone looking for a new nail place!! read more
3 years ago
i seriously love this place! so far i've gotten my nails done by azeilis, krystal, and jessica and they all ate. super cute girly vibe which i love and makes the 40 minute commute so worth the quality of the nails themselves are super! they've lasted me so many trips and i've gotten so many compliments on them whenever i go i try to bring inspo and they literally copy and paste it to my nails which i love!! i really recommend this place for anyone looking for korean nails or any type of nails that have a design read more
3 years ago
The cutest nails ever!!! This is definitely now the nail shop I will always go to. I have gone here twice, once when Krystal was doing nails by herself and at the newly opened nail shop! My nails always turn out great and I have gotten many compliments on them! Service is great too, no complaints at all. Would definitely recommend here! I've gotten my nails done by Krystal and JJ, and they both do an amazing job read more
2 years ago
I went with a friend so we can get our graduation nails together. I confirmed with the instagram acc that my design would be "simple" and my friend's would be "advanced". I had no problem with the deposit as it is normal to secure an appointment. When we walked in, Krystal was at the front desk and we expected a somewhat warm welcome. However, we got the vibe that she didn't want to talk to us but i brushed it off. I sat with JJ, my nail tech and she did a fantastic job. my retention lasted 4 week which is pretty good. However, when it came time to pay, i was charged 100 dollars. So my simple design that i pre-checked with the insta acc personally was a total of $145 with the deposit. If i look at the price list correctly, it should've been $125 MAX. I was willing to overlook the price discrepancy, however when my friend payed she also paid 100 dollars. Reminder: she had a "advanced design", which Krystal charges about 20 dollars more. She also had charms on her nails that should've been an extra 15 dollars. so i was upset that I was way overcharged for a simple design when i could've gotten something more intricate for the same price. I also wanted to go to a salon instead of doing them myself as i usually do, but in hindsight i would've saved so much money if I just did them myself. I am now in college making profit from doing nails and I still cannot comprehend how my set cost me $145. we were also sitting next to a influencer that krystal has worked with and it was clear that she was so much friendlier to her than with actual paying customers. overall, nails were great, pricing is horrible, customer service is eh. read more
2 years ago
got a gel x special and i could peel it right off one to two weeks. would not recommend. for the price and the fact that it was gel on natural nails that comes off so easily is very disappointing. I never had gel come off this easy and lift from my nails. read more
3 years ago
my actual faveeeee place for getting nails done! krystal is so talented and always comes up with great ideas based on inspo images/some ideas! i always get so many compliments and the nails last a really long time read more
Business owner information
Krystal O.
Thank you so much for supporting for us and being such a loyal…
3 years ago
I love Krystal and her work. If you are into cute Asian nails. Please come and visit. They last very long as well. read more
3 years ago
3 years ago
got my prom nails done here and they did the design so much justice!! amazing 3 week retention too read more
3 years ago
Business owner information
Krystal O.
Hi again,…
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256 W 27th St
New York, NY 10001
Chelsea
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(646) 385-4334
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http://www.krystalohnails.com
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