Worst experience with trying to get documents notarized and instead was questioned like I was a…read morecriminal. The person who was there refused me service and had a nasty attitude. Very unprofessional and rude and had the nerve to respond.

I walked into the UPS store on 162 Elmora Ave in Elizabeth New Jersey 07202. I wanted purchase a…read morebox big enough for my PS5 Gaming System. I spoke to the lady and she provided me with a 18x18 box. I walked to my car outside of the location and loaded the box with the game. I packed the box with bubble wrap, brown and black tissue paper all around the game for extra protection. Upon entering the location a caucasian male with a bold head named Ben, called me to approach the counter. I asked him, can he please secure the box with extra tape and he did so. As he scanned the package into the system, I asked him for a magic marker so that I can put the word FRAGILE on the box. He informed me that he had stickers. I said OK. Ben then asked me what was inside of the box and I told him a fragile, delicate item. He asked me again for the contents, I told him it's none of his business what I am shipping. It's a fragile item. Ben then told me he had the right to open my box because I was shipping through his store and he wanted to be sure that I wasn't shipping anything illegal. Highly offended, I became annoyed. I told Ben that he has no rights to view what's in my package, as I assured him again that there was nothing illegal inside of my box. Ben then told me he wanted to open my package to make sure there was nothing illegal inside and to be sure it was bubbled wrapped correctly. Again, I told him he doesn't have that right to open my package. I became very irritated. BEN then informed me, what is the big deal of him opening my box, if I'm not doing anything illegal? Ben stated this is his UPS store and he could do what he pleases. BEN, very adamant about opening my box, and questioning me about the contents. BEN then OPENED my package, once he open my package, I was pissed off, as he then tries to manipulate me into believing he wanted to make sure it was bubble taped properly. Being that now my box is open, I didn't want to hear his reasonings. After viewing that my package was a game, Ben became annoyed that I was annoyed then told me because I wouldn't listen to him that he's not going to secure shit and if my package gets damaged O WELL. Ben then taped my box back closed and sat it on the floor. We cursed at each other back and fourth in front of other customers as BEN told me to get the fuck out of his store and to go somewhere else. I told him, I will go where ever I want to. I allowed Ben to scan the package in as he placed it on the floor. I then exited the location. Upon talking to customer service and realizing that BEN had no right to open my package, I went back into the store to retrieve it while on the phone with customer service. I filed a complaint against BEN for opening my package and using offensive language because I didn't want to hear his reasonings for opening my package. At any point Ben is suppose to maintain his professionalism regardless of the aggravations of customers. He is not to invade the privacy of anyone. What did i do to make him assume, I was shipping something illegal. Ben treated me as if I was a criminal, and was doing something wrong by not wanting to disclose what was in my box. This offensive, abusive behavior is unacceptable for anyone trying to deliver a package. It's a violation of my rights and privacy.

Good freight forwarder . Now owned by Maersk. Good location in Elizabeth near airport . Knowledge…read morestaff .

UPDATE: I've attached pictures of what these animals did to my daughters crib…read more Take a look at all of these reviews. These guys are the worst. They're lazy, rude, and incompetent. And they insult your intelligence by offering excuses that make absolutely no sense. In our case, we had two pieces of furniture that we were expecting. They delivered the first, left the second on the truck, and marked it "Not home upon delivery". They had the nerve to tell us the two boxes were on separate trucks. When we told them that our Ring doorbell proved otherwise, they continued to lie to us. Terrible company. Still waiting on the second box.

Terrible! Terrible! Terrible! I paid extra for extras shipping 2-4 business days. Shipley left…read morecustoms and has been sitting with FedEx for days. Nothing moved. No answers but they opened a "ticket"

Let me startoff by saying that this FedEx Hub is just awful as a business they always lose your…read morepackage. So, i ordered a gaming pc from eBay and it was going thru FedEx which, ok whatever i trust them. Nope as soon as it hit this facility it went downhill. SO i was waiting for 9 days for it to leave and after constantly calling got no help and when i finally did they said "we are sorry but we have lost your package". when i heard that i was so pissed that they would lose a 600 package luckily the ebay seller understood and gave me a refund, Never use this hub and if your package hits this facility say bye to your package because guarntee it will get lost

My doctor ordered a test for me to do and I had to call Fed Ex Express return pick up! I had a…read morepre-paid label and tracking number already in this box. I called them to pick it up 5/13 it's now 5/14th and no one showed up to pick it up! This is the WORST COMPANY EVER! The dispatcher cancelled the pick up without no notice! They have a horrible system . I might have to redo my urine test again because of there incompetence!

I have shipments sent to me every week from an overseas supplier. They are supposed to take 3-5…read moredays. For the most part they are late EVERY week. The one I'm waiting for now is 26 days and counting. Another one that is pending is 15 days and counting. One of the few companies that raises prices while the service level goes down. Pay more, get less. Here's the best part. I pay my Fedex invoices online and they manage to charge me a late fee when I'm even one day late. My delivery is 23 days late but i get charged a late fee for being one day late. And this happens over, and over, and over, and over, and over again.

Whatever you do, don't do business with them unless you want your products to arrive damaged from…read morepoor handling. I live in south Florida and the one item we had shipped from New Jersey was destroyed. After trying to make a claim, we were rejected of a refund for the damaged goods -- apparently they are notorious for being cutthroat with their clients judging by the reviews from their Queens location. Avoid by all means necessary.

they are amazing. ive shipped with multiple companies to Ecuador and they are the quickest. Very…read moregood customer service.

This place has a TON of mice, if you store any house furniture and don't cover it, it will be…read moredamaged by mice droppings. I had a couch here and there was so much mouse feces on it, I had to get rid of it. For the amount you pay, it's unacceptable.

Wow! I just met one of the most genuinely caring and incredibly helpful staff members over at…read moreSafeguard Self Storage in Elizabeth, N.J. As impressed as i Still am with her professionalism and character i really do need to mention her by name: Natalie Torres. I can gush on...but as a customer in great need of relief and aid due to our current state of affairs in the country the two attributes most important and absolutely necessary for me in a staff member, as I called-in today, were: A deep and thorough Understanding of the business and a Willingness to apply any and all remedies known to be available in the company...to my particular situation and circumstances. And Lordy! Did she Ever. She possessed them two attributes in spades. Thank you Natalie!! And...Thank You! Safeguard...for having her on the Team!!