I love the store and the people that work there. The updates to the store are incredible.. well, except maybe the produce section. That doesn't flow as well as the Carey Road updates.
However... We HATE the parking lot.. horrible design and gives me a terrible concern for our safety both walking and attempting to find a space when they are busy. Not Kroger's fault, but just too many near incidents for me to feel safe.
Now the Click List... if it worked, it would be amazing. However too many times we have used it they have told us to come back an hour to a few hours later, or finding substitutions that make no sense at all. Order two bunches of broccoli to get two cel wrapped trays of cut up broccoli and cauliflower? Order frozen chopped spinach (for spinach dip) and get steamer bags? I realize now we can use the NO SUBSTITUTION option, but the last straw was our selection to pick up at the Carey Road store and after arriving and calling, they didn't have our order. Calling the 161st store, THEY had our order!?!? So even their software is screwed up. ...again, would love to use this option, but how can we plan our meals or our schedules if they can't keep their schedule, or even which store to pick it up!?! For example.. one order we wanted to get something for the crock pot. Well.. it doesn't help if they say we have to come back and can't pick up till 2-3 hours later when we wanted the meal that evening. Seriously.. might as well just go drive the cart around the store ourselves!!! Just too frustrating!!! read more