Ran in after work , picked up some coffee creamer on sale. Receipt showed reg price, so shd have caught at check out, Bought $6 sushi, realized once home there is no soy sauce. Publix does better than this at $5 sushi. read more

Wearing the same gloves while handling groceries and cash defeats the purpose of wearing them. If gloves are being used out of concern for germs, they should be changed after every customer. If that isn't possible, using hand sanitizer between customers would likely be more sanitary. read more

One of the best Krogers around. But I still have to ask why would management find it necessary for a sign like this when everyone wants to ensure a clean and COVID safe environment? read more

Kroger - a bin with a plastic lid and a sign that reads limit 1 wipe per cart - Grocery Near Me - Snellville, Georgia

This Kroger is horrible at night time. They close the store early, and are rude to their customers. I hope that Kroger sees they're losing business because of this, and fires the manager that allows this to go on. I've been to this Kroger countless times in the past, which suggests that the individual(s) making this decision are new, and are causing harm to the brand. read more

Kroger ! Everything there is great! The prices and quality of food is great. The store is clean and the shelves are fully stocked read more

Kroger - Debra is so friendly and funny! Every time I'm here she's working:). She's quick and knowledgeable about all their products - Grocery Near Me - Snellville, Georgia

I have been using this Kroger for over 30-years, and it has certainly fallen victim to Covid. The fact that they cannot get and keep product on the shelf is due to supply chain issues and is really not their fault. Staffing is another story, Kroger, like most companies, has a problem hiring people and it seems they are having to scrap the bottom of the barrel. Too many people should never have been hired and a number should be fired. I understand they are really between a rock and a hard place here, but a store should never fail to provide quality customer services. In fairness, many of the people are very friendly and professional, and I still enjoy shopping there. There will always be bad apples. read more

2nd WORSE KROGER (Snellville) I've ever been in. The other was in a poor area of Indianapolis. Same prices but substandard facility, service and produce ... apparently, area and clientele make a difference(?). The second the sliding doors opened I sensed something was different. Think I was in a state of shock. My first thought was "am I at Kroger?". This store was not bright nor clean looking like I was accustomed to seeing with this grocery chain. It was jammed packed with aisles and displays tightly fitted in... the layout was weird. I found myself walking through lines to get through the store not because it was crowded but because of the store layout ... I honestly thought I was in a privately owned grocery store (and if you've ever been in one you know what I mean). This store was so substandard I was not comfortable shopping in it. I walked back across the front of the store to the front door then out! No lunch for me from here (salad, sushi, etc.) this day. I just happened to be working in this area on this day and stopped in ... but never again. read more

I like this location, been going here for years! They have been hard in terms of inventory but the restock was not bad for the times I visited.Per the CoVid situation, they open at 8 in the morning. Got there by 8:30 and the parking lot was full. Only had a few items to pick up but the line was extremely long, the length passing all of the register lanes! As I was standing at the end then I saw a register about to open and the lady in front of me in line not paying attention. You can guess what happened after this but we were checked out fast by a friendly associate and on our way! Good thing to because I was already running late for work! read more

Unfortunately, this store seems to be sliding into a negative status. Recently I had a manager who was bagging items bag a PIE on it's side..standing on it's side. When I took it out of the bag and fixed it and asked him why he would do that, I got a snarky "have a nice day ma'am" and then he literally ignored me. This offends me because I work hard for the money I spend, and I want the things I purchase to be treated well. And as a paying customer, I expect some basic common courtesy. Don't be on your phone when you are checking me out. Don't be eating when you are checking me out. Don't be chatting so much that my groceries pile up and don't get bagged. These are not outrageous expectations. Added to the above, the produce appears to be getting worse. With an Aldi and a Publix a stones throw from this store one would think they'd want to improve customer service and offer better selections. And training is sorely needed, as without customers, there is no store. I don't even want to start on the chaotic parking lot, with carts piled well outside of the corrals, and cars parked in the fire lane on a regular basis. I did send feed back about the most recent incident to customer service and got a canned reply. If things don't change fast, I'll be doing all of my shopping elsewhere. read more

Top notch customer service. Very clean store. Very friendly associates. I travel 10 miles out of the way just because of the A-1 service I receive here! read more

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Went to Kroger to pick up spinach, the simply organic brand...began chopping it up to see a couple of friendlies.....called the store...CS says, so do you want a refund....I was like well, I'm not eating this one, but there is Kroger closer to where I live as I was out in that area today. Can I exchange it there....yes, she says....any Kroger. I go on to mention how grossed out I was....guess what....NO EMPATHY at all or sorry that happened or ANYTHING! #DONE read more

I went to Kroger yesterday because I needed by diabetes meds, even though my back hurt very badly. I bought an 8 lb bag of Iams cat food. By the time I got to the checkout, I could barely stand. When I got to my car, I put the stuff in my trunk and put the cart in the corral. I did not see the large bag of cat food anywhere in the cart. This morning when we were looking for the cat food, it was not here. I called Kroger, they checked their video and said their bagger had put the bag in my cart, so it was my fault and they would not replace it! I worked there for 5 years, never heard such a thing, customers were always told, "No problem, come on back in with your receipt, we'll replace it". I have to go there for my prescriptions, won't be buying anything else. read more

So this is the Kroger that my husband and I refer to as dumpy Kroger. Even after a renovation last year, this place is still not as clean or bright as it could be. The staff is apathetic and uninterested. This location is literally about a 1/2 mile from where I live, but I still drive farther to go elsewhere. The only time I shop this Kroger is when I need something really quick. read more

Kroger - Grocery Near Me - Snellville, Georgia

kroger centerville/springdale store.while shopping A contractor working on the store aprouch me and told me that I remove a tag from a cart that he was working on and that he need it back. I told him that the cart wasn't tag and since I have items already on the shopping cart i will let him get the cart back once I was finish shopping. He went and get another cart and started looking for me all over the store,. When i noticed it he stop and wait for me at one of the register. Once I finish paying he came to me again and told me that I was holding his work and started following me out the store. I ask one of the store bagers to call the manager, I left my shopping cart with another bager and when I comeback with manager to my shopping cart the guy was already took my groceries and move them to another cart. I complain again about that to the manager and she said that she will check the camaras. That I hope that she really do check the camaras since the guy told her that I Iie about removing a tag and get agresive against him. I hope kroger insvetigate this and ensure that this doesn't happen to another customer. Even a contractors should be hold accountable for his actions while working on the stores read more

Kroger has to do a much better job of keeping their parking lot clean. The carts are all over the lot and during this time of a pandemic there is no concern for sanitizing shopping carts or hand sanitizer upon entrance to the store. Let's not allow these business to take our neighborhood down. read more

Tried to buy ground beef here, which was listed as being on sale. When the sale price didn't ring up, I asked the attendant (Lori) about it and she said that the sale sticker didn't apply to the product - even though it was the only price displayed with the product and even after I took a picture of the product with the sale sticker to show her(it's the only product even near the sale sticker). I've never witnessed such a rude and not accommodating worker, and I've worked a lot of retail/customer service jobs. read more

I visit this Kroger frequently because it is close to my home. NEVER AGAIN... The customer service refused to take my payment because I was using a pre-paid card. I have used this card on numerous occasions with no problems. But today, I could not pay a bill because my name is not on the card. IT IS A PRE-PAID CARD which is linked to my checking account from my bank. I transfer money to the pre-paid card every month to pay bills only. I have never had a problem until today. The corporate office will be hearing from me on monday morning!!! read more

While standing second in line to check out with a cart full of groceries, a black Kroger emoplee yelled out to a black woman just arriving in the checkout area to come to a closed lane, which she opened and checked only her out. I was in the lane next to her, and could hear their conversation. It was apparent to me and the person now waiting behind me (third in our lane) that they did not know each other prior to this obviously race related preferential treatment. Good thing there is a very nice Ingles and Publix nearby for me to now transition my shopping. read more

I stopped in at this Kroger because I was in the neighborhood and there is a possibility I might be moving to the area. So, wanted to check it out. Let me just say....oh hell no! First, the staff were nice, the store didn't seem too unclean (for a Kroger), produce looked ok but the meat! I have never in my life seen a grocery store with so much gray colored meat and "managers special" labels on just about everything! Who buys gray meat?! Is this legal? When I see meat like this I think the only people who must be able to digest this kind of stuff has to be people who eat road kill. Seriously? I see I will be traveling outside the area to do my shopping. read more

I hope they remodel this store soon. It's just ok for the basics but the newer stores have much better cheese, meat, and wine selections. Seriously, there are 2 Kroger's within 2 miles of each other in this 'hood - can you please update at least one of them? The neighborhood will be so appreciative! read more

I think this may be the most unorganized and cluttered Kroger that I have ever been to. The layout is horrible and even the parking lot is chaotic. read more

This store is chaotic. So unorganized and there are multiple shelves empty! The parking lot is crazy too! This is the worst Kroger i have ever shopped at. The isles make no sense .. the whole layout of the store could be a LOT better. Never going back there! read more

This store is great! They are remodeling and I come here once a week and they do great! Nothing is wrong with these people. Give them a Chance! All the foods and produce are perfect and fresh! 10/10!!! read more

Let me just say.....this store used to be a lot better. The cashiers need to focus on the person that is in front of them and not worry about who is on deck!!!!!!! She screwed up my order because she is making a call to open up another register. Can you believe it!!!! Never mind about the person behind me. She gave my keys back (with my kroger plus card) after I thought she scanned my card. She never scanned it, so I didn't get the discounts. When I got home I just happen to look at my receipt and noticed that she never scanned my card. Back to Kroger I went. It all has to do with their "no waiting in line at kroger" policy or whatever you want to call it. Again.....these cashiers need not to worry about who is on deck!!!!!! Publix or Ingles might be a better solution! read more

I stopped by this Kroger on my way to work this morning. Quite frankly, this Kroger is terrible. When you walk in, the aisles look nothing like they do at any other Kroger. In fact, when you walk in all you see are cash registers and then one big shelf of stuff in your way. The aisles are parallel to the front wall of the building so you cannot see jack crap around the store. Everything seems to be out of place at this Kroger. You can tell they pumped some money into remodeling the store. Even though I never saw the "before", I am quite sure the "after" is one of the worst Kroger stores in the nation. On top of that, of the few items I was looking for, I was unable to find some of them and did not have time trying to navigate a store that is set up like no other Kroger I have ever been in. The entire reason that chain store franchises have success is because the people are familiar with things. When you have a location that is totally different than all other locations, you cannot expect people to like it. This Kroger is an Epic Fail. read more