Came to shop for groceries, decided to make a quick stop at the restroom on my way out and there was no toilet paper in any of the stalls or paper towels by the sink read more

Kroger - Grocery Near Me - Pearland, Texas

This location is always well lit, stocked, and clean. Anytime I have trouble finding something, there is always someone eager to help me. Food is always fresh and in good condition. read more

I couldn't even leave the parking lot I felt so uncomfortable. As a constant shopper at this location I was followed around by an employee due to the color of my skin. When communicating I felt uncomfortable she stated that she had to "make sure what I'm doing". I'm crazy y'all so I left all my stuff there. You put it back since you wouldn't give me enough space to feel comfortable as a shopper. Kroger do better. It's sad when I can't even feel comfortable shopping. And let me not mention the Karen's ethnicity. It screams entitlement. I ended up going to another store instead. read more

Kroger - Grocery Near Me - Pearland, Texas

It's a decent grocery store! Foods are good and their customer service at the money center is good! Like the cozy vibe! Come get your needs Cheers read more

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Pickup is free and for the most part available at the assigned time. There have been a few occasions where my time was moved, but not often. Also, they tend to pick fresh items of high quality. read more

Kroger - Burns Original BBQ popup #blackrestaurantweek - Grocery Near Me - Pearland, Texas

Good location, right off the freeway. Love the layout. Clean. I enjoy shopping here. I haven't had any negative experiences here and service seems good. read more

Shoutout to Breanna in the pharmacy! She made transferring a script extremely easy and efficient. I appreciated her after the debacle I dealt with from another pharmacy. She was super nice and professional on the phone. Answered all my questions without hesitation. Pharmacies need much more Breanna's. :) read more

Seems like a nice enough store, with the things that you would expect from a Kroger, but not terribly friendly people here. Only person who talked or responded to me was at the checkout. Not really the way that you would encourage people to come in to the store and shop. On my most recent visit here... a lot of things out of stock and people still unfriendly. The checker, Diamond, barely acknowledged the presence of the people in line. She was happy to talk to the checker at the next stand though. Pretty typical of the service here. read more

This is my go-to grocery store whenever I need to shop for the week! I have been shopping here for years, and I still have no complaints! They are always well stocked in every department especially in the meats and produce section. This location is much nicer and cleaner than the other Kroger locations that I've visited in the past. Also, the staff here are very welcoming, and are always willing to help you find what you need! I typically come during the night time, and it isn't too busy. I can't wait to come back to shop again in the future! read more

Oh my goodness the best Kroger ever! I love this Kroger! It is a vegan heaven and the prices were right. I even bought dishes, and silverware. The only things missing was flowers. They had flowers, but not the flowers I like. On this day I went to 4 Kroger's to get what I needed, but I will be returning to this Kroger. read more

Kroger - Grocery Near Me - Pearland, Texas

This Kroger is actually more convenient that the other grocery chains in the area. So I can appreciate getting in and out is easy. Although parking can be a hassle. Not sure who designed the parking lot but it's extremely tight going down the aisles with 2 way traffic. The deli is my favorite part of the store. It's always fresh and good. The fried chicken is really good but sells out real quick. The bakery needs some real upgrades. I never like the bakery and they don't do a good job of designing the cakes. I was very disappointed for holidays on what they offer but the cookies are good. Other than that it's a pretty decent store and regardless of my complaints I'll keep shopping here. read more

Customer service is slow. Expect to wait 30min to an hour if your behind 2 people. It's like this consistently. Even if the line is long, they will not get another person to customer service. 4th time in this line same result. read more

The fruit section is always fresh,huge improvement from a year ago definitely a plus. read more

Kroger - Fruit section - Grocery Near Me - Pearland, Texas

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Meh, I have been here a handful of times and am not impressed yet. Pros: -Sale prices are pretty good (I once got Ribeye steaks for $4.95/lb, small individual-serving bottles of wine for .90 each, etc. ). -Items seem to be fairly well stocked. -I do live looking through their clearance rack. Unfortunately, I have encountered numerous employees here who lack any form of customer service. Some of the circumstances I recall include: -a worker stocking the orange juice section. His cart was completely blocking access to the OJ doors. I wasn't sure what kind I needed so I stood (far) back and scanned the products. At no point did he ask me if he could help me... it was as if I wasn't even standing right next to him staring into a blocked case. What? Was I supposed to wait 20 minutes for him to finish stocking before I got what I needed? A simple "Can I get something for you?" Would have been great. I eventually squeezed my way in and grabbed what I needed. Another instance was when a product didn't ring up the correct price at the self checkout. When I notified a worker, it was as if she didn't believe me. So she made me go to the aisle and get the price tag. (Ok??) So I went and snapped a pic of the price sticker and came back and found her to finish my sale. Only, when I told her I found it, she said in a rude tone "He (another employee) can do it." (I just figured because she was helping me to start, I would come back to find her... guess not). Aside from the lack luster employees, Kroger seems to be the Mecca of rude customers. In one trip I was nearly run over by 6 people pushing carts as if they were in the final seconds of filling their cart during Supermarket Sweep's "Big Sweep" round. NOT ONE OF THEM APOLOGIZED FOR NEARLY RUNNING ME OVER. Not one of them uttered a single word. Oh, and then during the same trip, I was looking at the meat case and a man literally PUSHED ME OUT OF THE WAY WITH HIS CART. I stood in shock as HE then looked at the meat. Like, HELLO, am I invisible?!? Another lady during the SAME TRIP was getting some eggs from BEHIND the empty bins that were in front. She literally moved 3 empty bins out of the way, moved the full bin to the front to get a carton of eggs. I was standing there waiting to grab a carton too when she then pushed the full bin of eggs back to the back and stacked the 3 empty bins back in front. (Again, I was just standing there in shock, like WHY would you do that? WHY wouldn't you leave the full bin out for other people??) Sigh. Well, this is why I rarely go to Kroger unless there is a really good sale on something. Between the employees and the customers, I can't take being there more than I have to. read more

I was totally disappointed when I recently visited this Kroger and discovered pet food being sold from the same freezer case as human food. I have a parent who is visually impaired, not blind, and because she wants to maintain as much independence as possible, she does her own shopping. The pet food being located here can create a horrible mistake for someone like her. I have seen other stores with a specific freezer/ refrigerator section for pet food exclusively. And I hope that someone from this Kroger sees this post and would consider making some changes. read more

Kroger - Freeze section at Kroger - Grocery Near Me - Pearland, Texas

I purchased gas from this Kroger on yesterday and used my points. My total was 35.01, and as usual I waited for my receipt and tucked it in my truck without looking at it. Boy, was I surprised this morning to find that a "charge" for some type of additive was added and my charge was 51.24 instead of the 35.01 that I had bought in gasoline. This type of trick is not acceptable. I have been getting gasoline from Kroger for years and have never had this happen before. read more

Kroger - a receipt for a kroger burger - Grocery Near Me - Pearland, Texas

The Hispanic female manager was very rude when addressing a promotion that she wasn't familiar with. She didn't bother to check the flyer we had seen and then when we talked to her about it she stated she didn't bother to check the promotion and thought we were talking about a different promotion. She turned her back to my mother and didn't bother to apologize. Disrespectful and negligent. read more

Used to do our groceries in the nearby very crowded HEB but now my family loves this particular Kroger. Less crowd and a lot of parking space. Not to mention those great shops plus banks nearby and so easy to get back home! I've stopped buying from CharredBucks but this Kroger even has one inside! Heck who knows one day I'm going back to getting my latte there! First they have to keep politics out of their business! read more

Kroger - I've stopped buying from CharredBucks but this Kroger even has one inside! - Grocery Near Me - Pearland, Texas

26 checkout lanes & they never open more than 2 lanes. Just go to HEB instead. #boycottselfcheckout

I shop at this Kroger almost every week. I've actually been shopping here since it opened. When it first opened the staff were older, professional, and you hardly had to wait long because they would open up a line. Over time it has gone down. Some of the staff are very young, have poor customer service, and act as if they don't even want the job. When they remodeled the store it was very apparent with the lack of customer service. Many of the employees didn't even know where food items had been moved. There have even been times when they don't even have sackers so I use the self check regardless of the amount of groceries I have. Plus I put like items together & certain sackers do not. They tend to run out of items because it is a popular location, but the managers and some of the employees will try to see if they have additional items in the back. They run out of the Free Friday specials often. On the weekend get there early if you want the fresh chicken from the deli. They do have most lanes open even if the lines might be long. Parking is not that great since they shutdown half the lot due to the Click List pickup. There tends to be shopping carts in the way blocking parking spaces. So why do I continue to shop here if there are multiple issues? The reasons I still shop here are because it's not as crowded as the other big name grocery store down the street, the coupons are pretty good, and for the Kroger fuel points. read more

I have been standing in line - with others - at service desk for 5 min with no one behind counter. I have had 2 employees tell me "someone" will be right here - but not happening Lots of employees standing around - no one willing help. Finally Junesia came up. No smile - bad attitude like I was interrupting her day Just awful read more

This Kroger is where I go to pay bills/get cash out. They issued me TWO COUNTERFEIT FIFTY DOLLAR BILLS OUT OF $700, for the amount of money I got back, you would think to check the bills you're giving me. I go back and they tell me nothing can be done. They refused to help me, the worker that issued me the money her name is JACKIE. THE STORE MANAGER THOMAS had an attitude with me when I'm the one that came in to spend money, MY money is how you get to feed your family. DO NOT SHOP HERE. Disgusting. THEY ALSO HIDE BAD REVIEWS. read more

My mom and I went in on a Friday around lunch time. You have to sanitize your own cart. Who. I was surprised about. And several of the carts were in poor working order. Some of the items we were looking for seemed to be lacking. Coffee creamers were very limited. The most disturbing thing to me was only one cashier open. That is ridiculous. It's a Friday. Moving on to HEB. read more

I really like this Kroger. I'm going to give it a high rating because overall most times things are excellent. However the ladies room on the first floor is not up to par more often than not. But my biggest complaint is about one employee in particular in the seafood area. His name is Romieus. He is never friendly and is confrontational when you try to let him know that things are supposed to be on sale. When he sees customers walking to the counter to get help, he actually goes to the back. I have seen this multiple times. When I see him, it just ruins my day, because I know it is going to be a bad experience, and this is ridiculous for someone who shops there so often. read more

Self check out was horrible. I enjoy shopping at Kroger but the time it took to get out was terrible. It should not take an associate almost 10 minutes to assist a register at self checkout. The lines for regular checkout were so long it seemed impossible to get out of the store and on with your life. Maybe they are understaffed, but that needs to be handled ASAP. read more

Welcome to the Kroger shopping experience. We hope you find everything you are looking for. Even after I had shopped the store, shoppers were still waiting for shopping carts in an area overflowing with trash. It wasn't even that busy. Shame because normally this Kroger is pretty good. read more

Kroger - Grocery Near Me - Pearland, Texas

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I'm officially done shopping at Kroger and entertaining their sales and coupons. Why put coupons in the app that can be used in the store IF YOU WONT LET ME APPLY THEM TO YOUR SALES????? Tonight was my final straw. Now I'm working to transition ALL of my prescriptions to H‑E‑B. Kroger will never see my business again. Especially this one in Pearland off Shadow Creek Pkwy. read more

I understand self checkout has been known to see a lot of theft but the treatment I just received was obscenely disrespectful. Ruby, I understand you needing to check my ID and whatever else you need to do that is your job but next time please try to be respectful about it before you begin grabbing things from inside peoples baskets and requesting payments that are already being processed. The entire interaction was just very disrespectful and then to say I am a "drama queen" and that we had "a lot of wine" under neath your breath was totally unescesary and unexpected. Will definitely be following up with a manager Thank you. read more

Great Kroger's. Not sure what's up with these ratings. The ribeye steak I get here is great. They never fail on staying/keeping supplies!!!!! read more

This Kroger needs some training on bagging. No lie, at least 5 times I have not received all of my groceries from this store or I have gotten someone else's items. Today, I go to the store and get a gift card, hi-c, mac and cheese, and two cans of soup. I get home and no mac and cheese. I am over it! Won't come back to this store unless I have to! read more

I ordered a birthday cake for my son's birthday over the phone. A young man placed me on hold for 30 mins and Came back surprised that I was still on the line. He found it to be very funny that I decided to hold. I asked for a basketball cake 8" round cake. I included pictures of what they decide to make my son for his birthday. I will never give this store my business again. I can't believe that they think that this is acceptable for someone birthday. read more

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I want to like this location because it's closer to me but i just can't go there anymore. Most of the cashiers have a bad attitude and are unprofessional, the shelves are rarely fully stocked and, if you use coupons, you literally have to go into your basket and prove you've purchased each item you have a coupon for unless it's a kroger coupon. The only saving grace for this place is Bobby. He's the only nice cashier I've met and he's at self check so if i do real shopping i can't just go to him. These are the same reasons i stopped going to HEB in Pearland. read more

This is my frequent store along side of Walmart. I shop here for the gas points and online coupons. My only complaint is the low availability of cashiers and having to frequently use self checkout, which seems to be common among many stores these days. After a long day of work who wants to bag their own groceries or wait in long lines?!? read more

I went to use the bathroom because i got really bad diarrhea. I was pooping when i started to hear moaning in the stall next to mine, it sounded like 2 guys. I finished up my business when the toilet didnt flush AND ALL THE SHIT STARTED OVERSPILLING. What kind of business has plumbing this bad. Not to mention that there's brown stains on the wall and a broken sink and ROACHES, and a dead rat. Disgusting. read more

This Kroger has slowly degenerated into a rotting cesspool. The parking lot is always filthy with trash. The employees spend more time chatting or yakking on their cellphones. There's no concept of politeness or customer service. The inside is dirty, shelves are always a mess. At night you can find customers screaming profanities in front of the building. It's become a blight on the neighborhood to be avoided. read more

Ok crazy as it may sound this is the best fried chicken I have had in a long time. And its at Krogers. Cooked perfectly, juicy, not a thick and hard crunchy outside like popeyes and not as thin as kfc. It's just right. Had it 3 times and can't go wrong. Paid $7.99 for 8 pieces so not bad at all. read more

Kroger - Grocery Near Me - Pearland, Texas

As far as Pearland grocery stores go, this place is A-OK. I originally came here a few times to get the limited release Saint Arnold's Divine series (which, btw, they leave out on a huge island...none of this against-the-rules wait list garbage the other places pull...) and was pleasantly surprised by the cleanliness of the store. Like another mentioned, the ethnic food aisle is pretty expansive and the beer/wine section is great too. I've had pretty mixed experiences with the staff, though, and that's why I've rated it a 3 and not a 4 (for a grocery store to warrant a 5, it would have to be a Whole Foods with the prices of an Aldi). PROS: -Great selection of wine/beer -Super clean, lots of parking -Easy to navigate aisles -Fair prices, as Kroger/Dillons/Etc. usually are CONS: -On my handful of trips there, I've been met with marked indifference from staff who seem tired and unengaged. Its not bad...but its not good either. -Odd location that is really only handy if you live right by it. Otherwise dealing with 288 and the feeders is a little cumbersome when there are perfectly good alternatives South of it. read more

I hate this store. The people who work there don't help you and if they do they are slow. I will not shop there again.

My review isn't against the entire store but the deli itself. Perhaps I am irritated I work and live in this area and there are no "healthy fast options" to eat during lunch. So I figure I will go make a salad in the deli. The "goodies" were very limited and didn't even have cheese. The only to go dressing option wa ranch. The salad bar is 5.99 a pound but no tasty goodies! Therefore I ha to go to the olive bar to get a few things which ended up being 4.00 itself since it is 8.99 a pd. Plus I got me an avocado to juice it up. Grant it my salad only ended up being 3.79 but with me having to buy all the other goodies it was over 8.00. Once I got back to work I made my salad and the cucumbers were sour. The lettuce was not fresh. I just figured for this side of town and it being a signature store they would have a bigger variety and be the freshest possible! I really wish there were more fast food healthy options. Sad that buccees salads were better. This Kroger does have a much Better meat department than all the other Kroger I pearland I do have to admit. While there, since the salad bar didn't have much to offer I looked aroun the entire deli. Over half the food was frozen. Isn't that the purpose? To get a "homemade" meal? read more

Yes, I know Kroger is a grocery store like most others, but this location is something special. First of all, its about 5 minutes from my door, which is awesome. Secondly, its not the typical Kroger...its a Market of sorts-kinda like Central Market, but on a smaller scale. The Highlights: Huge produce department Fresh Sushi made daily thats actually pretty good. The deli has great selection of meats and cheeses Bakery makes fresh bread throughout the day Great wine/beer selections that almost competes with Specs The ethnic food selection consists of more than one tiny section on a single aisle. So yeah, its Kroger but it sure has a lot to offer beyond the typical grocery store fare. Go Pearland Shadow Creek Kroger-I am a FAN!!! read more