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    Kroger

    2.6 (9 reviews)
    ModerateDrugstores
    Open 9:00 am - 6:00 pm

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    1 year ago

    Helpful 3
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    6 years ago

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    15 years ago

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    14 years ago

    Helpful 3
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    5 years ago

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    11 years ago

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    13 years ago

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    8 years ago

    Helpful 1
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    11 years ago

    The worst customer service I have ever encountered. This has caused me to boycott the store.

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    Walgreens

    Walgreens

    3.0(38 reviews)
    12.9 miDowntown
    $

    Pick up orders at my local Walgreens is a hellish, nightmarish experience every time I go to pick…read moreup an order. There's an amazing deal on toilet paper and I couldn't get anyone at home to go my local Walgreens. I decided to place an order for toilet paper at the Walgreens near my hotel. My boyfriend was not too thrilled at the idea. My order was ready in less than an hour. Walked over to the store and stopped at the photo Dept. Gave them my name. The lady gave me my order and she was friendly too. I was in the store for maybe 2 minutes. I wish my local Walgreens store was well run like this location.

    I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

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    Walgreens

    Walgreens

    2.8(32 reviews)
    17.7 mi
    $$

    Everything in the store is overpriced and they're refusing to price match to their own online…read moreprices. I will probably never shop at a Walgreens again since I can just order from Amazon at 1/3 the price.

    I have been to this Walgreens twice. My first experience was wonderful. My second time was…read moredisappointing, as it was closed. Let's get to the positive experience first. This store is super close to the hotel where I'm staying. It takes less than five minutes by car. I came here to get some beverages. I ended up getting a twelve-pack of Diet Dr. Pepper. This store has everything you need. Fake nails? Yep. Shampoo? Sure. Advil? Yes. Sugar-free candy? Definitely. I was in the hair care section. There were two women getting hair dye. One was on the phone and abruptly left. Her offspring had swallowed something toxic, so she told the person on the other line to call 911. The other woman followed suit. I hope that everyone is fine. It was so unexpected to hear. This drugstore had a lot of plushies. It had Disney pride plushies. There were along a bunch of Squishmallows. Everything made me happy. I went to the checkout to pay for my items. I had a man help me. He was friendly. I entered my phone number to take advantage of discounts. I paid with a credit card. The transaction was smooth. My second visit was at around 10:40 pm on my birthday. I wanted to grab a bite to eat. Nothing major. I wanted a snack of some sort. The local Taco Bell was closed. I came to this Walgreens, and it was closed, too. The reason why I was disappointed was that this drugstore is supposed to be open 24 hours a day, according to the sign outside. It shuttered at 10 pm and was scheduled to reopen at 8 am, according to another sign. Bummer. It's a good drugstore. If you do get the munchies late at night, you are better off finding a different place in case it decides to shutter early. (225)

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    Walgreens

    Walgreens

    2.2(9 reviews)
    12.9 miGermantown

    This Walgreens sits in Germantown at very busy intersection of Rosa L Parks and Jefferson, and for…read morethe most part is your standard Walgreens location. I have popped in here on occasion with my latest visit being in search of allergy meds. Upon entry I was greeted by the cashier, headed to the pharmacy section, quickly scooped up my normal and back up front to check out. The same cashier was friendly and helpful. The store is not in the best of condition, but it was clean and the aisles were clear and easily navigable. Overall, standard visit to a Walgreens. I needed something, they had it...no issues with popping back by when needed.

    Let me preface this by saying the pharmacy staff here is full of sweet baby angels. As someone who…read morehas found themselves as a self pay patient, this team goes above and beyond to make sure that they help me find discounts to the cost of my medications making them as manageable as possible and I really appreciate that. However, the rest of the Walgreens employees are unbearable at best. DO NOT under any circumstances order photos here. I've had back to back horrifying experiences and after the second one I've realized that it's simply just the negligence of the employees here. The first time my order looked good on my end but mysteriously wasn't received by the store and was never processed. The second time I showed up early, politely checked my ordered was received and waited until my scheduled pick up. I reassured them that I was early and told them not to rush despite the only kind employee on staff offering to print my order with a growing line. When she tried and realized the machine was out of ink, she asked a coworker to assist. I'm not sure where that girl went but she was gone for about 15 minutes. I assume she took her break. From what I could see it looked like she took a look at the machine and just walked outside. When she came back and asked for my name, seemed very confused that I was waiting still and then said she "didn't think they had any ink!" She didn't even check... At this point I've been waiting 15 minutes past my order time and I'm fuming because I've been nothing but nice only to have my time wasted and to now be forced to scramble to finish a project because I counted on Walgreens to finish it. It's constantly like this no matter how nice you are to the staff here, they are rude and borderline refuse to help you.

    Kroger - drugstores - Updated May 2026

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