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Kroger Marketplace

2.1 (32 reviews)
ModerateGrocery
Closed • 6:00 am - 11:00 pm

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Tacky!
Ebony C.

Well kept store but this review is for the bakery. I ordered a cake on Sunday July 16th for the next day July 17th for my twins 21st Birthday. The guy that took the order couldn't spell birthday so I had to write out my own cake order. After take my own order the guy stated "you need to pay now & bring back receipts to have order safe for tomorrow"... I did as told & gave him a copy of the receipt. I was kinda wondering why but didn't question him, I order a cake on June 11th for June 12th & didn't have to pay in advance at the humble location. Well they require a payment because the cakes are ugly. They have crumb coat throughout the frosting the writing looks like a 7 year done it. I'm sorry $40.99 its not worth it! I always bake my family birthday cake if I'm not too busy & I totally regret not doing it myself.

Damian F.

This location is not too bad...it's close to the house...and the surrounding businesses are everything I need to one stop shop...this store is very well kept...the shelves are always stocked...at least when I'm there...the staff is nice majority of the time...and they normally go out of their way to assist you...the fruits and vegetables are always fresh...and the flower section is very beautiful...the main gripe I have about this location is the parking...the parking situation is not the best...it's always over crowded...and it's just too small...I don't know if the employees are using the front spots to park...but if they are...it would be helpful if they would allow the customers to park near the store...other than that...this store is a good location to shop at

a display of bottles of wine
Juan V.

Careful when shopping at this Kroger. From what the manager Elana told me it's my job to check every tag and make sure they or there vendors priced the product correct. She refused to to honor the pricing on the Shelf. By the time I took a picture there was already another person looking at this pricing and champagne. I guess that that customer also did not know that they have to make sure that all the pricing is correct on all items.

Tim B.

Bran new Kroger so you know it's nice!!! Staff is friendly, store is well stocked and it's clean and organized!!!! Nice thing about a new grocery store is all the carts are good. If I lived here this would be my main grocery store.

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Ask the Community - Kroger Marketplace

Review Highlights - Kroger Marketplace

“I know pharmacy can get backed up but it's about the time and when you go every time I go at the right time.”

Mentioned in 4 reviews

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H-E-B - Pulling into the lot of the location

H-E-B

3.7(84 reviews)
6.4 mi•Kingwood
•$$

I love me a good ol HEB! M this location was clean like them all. I am from up north so Kroger is…read moremy go to! But since I moved to the south I've been here for everything including banking, gas, etc. Great location! Not a lot of traffic to get into and out of here

With more than 420 stores in Texas and Mexico, the H-E-B grocery company is the fifth largest (by…read morerevenue) privately owned company in the U.S. It was founded in 1905 in Kerryville, Texas and became H-E-B when a successful 2nd store was launched in Del Rio, Texas, using the initials of the owner, Howard Edward Butt. I've experienced their take home Texas barbeque a couple of times, and was excited when my brother let me know that his local H-E-B had a Bayou Boil House (not all do), serving up Louisiana Crawfish boils during the weekend. The stand is located at the front entrance of the store where the carts are located (similarly where a hot dog stand would be if in a Midwestern store). It is manned by two H-E-B employees, with coolers stocked with the already cooked seafood and vegetables. Unfortunately, by the time we arrived an hour before closing (closing at 6pm), they were out of crawfish (would have been $6.97 per pound). Instead we got shrimp (headless and deveined, shell-on for $12.97 per pound), with corn and potatoes ($2.97 per pound), sausage ($7.97 per pound). Snow Crab would have been $16.97, though I never think it is worth it. It is all mixed together in a large durable plastic bag. We brought it back home, and I ended up eating it for dinner and the following breakfast. Everything was really good: nothing was overcooked (i.e. mealy or mushy), the sausage was a good andouille, and the old bay type seasoning was just right. They could definitely elevate it up a couple of notches if replicating a Viet-Cajun sauce, that is very popular in the Houston area. But as it is, definitely a winner...along with their Texas brisket, makes me wish an H-E-B was visitable from where we live.

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H-E-B - Set-up

Set-up

H-E-B - Kingwood HEB

Kingwood HEB

H-E-B - Front of store

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Front of store

H-E-B

H-E-B

2.5(39 reviews)
4.5 mi•Kingwood

I've had a very pleasant experience at the HEB all in all. A bit surprised to see the low rating…read more Anytime I've gone, the store is clean, well stocked and the employees are very nice. I think they do a good job keeping carts available, getting you through the checkout line and assisting if you have any questions. I like the Texas themed merchandise they have throughout the seasons. It's a great one stop shop. I always pick up my beer and groceries, fresh breads, love the butter there and all the HEB branded canned goods and soup stocks. The prices are competitive, often beating other big box stores. Quality is always there with everything I've purchased. As with any store, I've had some stuff ring up for more expensive than the shelf (old sale tags that weren't removed) but I've always been met with associates who take care of it. Truly my favorite grocery store.

VERY DISAPPOINTING CUSTOMER SERVICE EXPERIENCE…read more I have been a loyal H-E-B customer for years and regularly choose H-E-B because I expect good customer service, professionalism, and integrity. Unfortunately, my experience at the H-E-B Market at Northpark, 19529 Northpark Dr., Kingwood, TX 77339, on **August 18, 2026, was extremely disappointing. I found six-pack packages of coconut water on the shelf with a clearly displayed sales price underneath. Based on that displayed price, I selected two packages. However, when I got to the register, I discovered I was being charged bottle-by-bottle making the total nearly 40% higher than the price I understood was displayed on the shelf. I explained the issue to the cashier and personally walked an associate back to the shelf. The associate **verified the location and confirmed what I was saying. The cashier and associate apparently did not know how to correct the issue, so an ASM who identified herself as Sinti became involved. Unfortunately, the way this situation was handled was extremely disappointing. I felt dismissed, talked down to, and shut down rather than treated like a valued customer with a legitimate concern. What made matters worse was being told that employees had apparently been repeatedly putting the product in the wrong location and that management would have to have a meeting with them. My question is simple: If this was an ongoing problem, why wasn't it corrected before customers were put in this position? I also asked to speak with someone above the ASM and was told there was no one higher than her. That response was unacceptable to me. I want to be clear: This review is NOT about getting a discount. It is about the principle, the pricing, accountability, and how customers are treated when they bring a legitimate concern to management. I have my receipt showing what I was charged, and I believe the situation warrants investigation. When a product is displayed at one price and a customer is charged substantially more at checkout, that should be taken seriously not dismissed. I have a choice of where I spend my grocery money. I choose H-E-B because I expect a certain level of customer service and integrity. I should not have to feel disrespected simply because I questioned a price displayed on the shelf. H-E-B Corporate should investigate this incident, the pricing/signage issue, whether management was already aware of the recurring problem, and the way this ASM handled the interaction. This is not the H-E-B customer-service standard I have experienced in the past, and I sincerely hope it does not become one.

Photos
H-E-B - The only notice posted in the store for public view -- regarding Western Union financial products

The only notice posted in the store for public view -- regarding Western Union financial products

H-E-B
H-E-B - Visit your local H-E-B!

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Visit your local H-E-B!

Kroger Marketplace - grocery - Updated October 2026

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