$20 "SAMURAI PLATTER" SUSHI were extremely stale - we requested a freshly prepared order and were told to return - minutes later, at home, the sushi rice was at refrigerator temperature deep cold and soggy, the cucumber was soft and melted and the fried topping was soggy - this tray was retrieved from the garbage and sold as freshly prepared. Disgusting, horrible, shameful, never again! THIS IS A REVIEW OF THE IN-STORE SUSHI OPERATION - NOT OF THE FULL KROGER STORE read more

This Kroger was previously mediocre at best. Now, it's awful. All the previous employees seem to be gone and their current employees are poorly trained, dissatisfied and unfriendly. Kelly at self checkout alone is worth avoiding this store over. They are constantly out of stock of key items, their deals are not what they used to be, and their selection has gone drastically downhill. But all of that pales in comparison to the checkout experience. Kroger has the most obsolete self checkout in the industry, their front end is constantly understaffed, and it is incredibly poorly laid out. There are TONS of grocery stores in the mid cities. Go to Albertsons instead, they're far more pleasant. read more

I lived in Bedford for almost ten years and this was my grocery store. I've since moved away but if I am in the area and need to make a stop, I will still come here. The layout is still a bit dated, but it was always clean and the people are friendly. I moved away six years ago and I still see some of the same employees giving the service that I always appreciated. Customer service is good, the produce was always good, plenty of parking, and I have never been in when they didn't have checkers working. Yes they have self checkout, but there are always employees available. read more

Done with this Kroger. What little employees that they have are rude and NOT friendly. Store is so unorganized and has a bad odor. Can't wait for HEB to open next year. read more

This is the best Kroger in the HEB area. Their produce department is top notch and the employees are always friendly. It's a little dated but it's kept clean and inventory is always fresh. read more

Worst kroger I been to machines are always not working only one line open at times even when busy and they change shit around for no reason and call it a grand opening, When I first moved here it was the best and now 2 years later it feels like a wal mart expect higher prices. If you know what that means avoid this store prices are so high now too due to inflation but this store hides their prices behind digital coupons and tricky signage. I wont ever set foot here unless its and emergency from now on. I would rather go to albertsons they are way better you pay a premium but the place is actually nice to shop at and has some good deals. Most workers here are also always pissed off I don't blame em they get paid low wages and have to endure. read more

Not bad at all! I only had like 5 minutes to run in and grab the special of the week and get back home as my class ran very late. It was very achievable with the help of the Kroger ap telling me which aisle and there being ample self checkouts available despite the numerous people. There is a sign on the front door stating people who are vaccinated are welcome to not wear a mask. I should have taken a picture had I not been in a hurry. I didn't wear a mask, and I noticed quite a few people not wearing masks and quite a few wearing masks. Do you do what makes you feel comfortable! It's summer, baby! Well almost ha. As I was leaving, the kind cashier made sure to tell me to have a wonderful day! It's truly small things like that to make customers want to keep coming back despite having many other grocery store to choose from! Thank you kroger! Y'all are amazing, great sales this week too btw :) read more

An OK store. I have been at other Krogers and this is not the worst but definitely not the nicest. They still have the items you need at the prices you expect. read more

This store has gone downhill. They constantly OVER CHARGE items. They tell u at register sale prices are DIGITAL only but the floor tags don't say that, their manager can't answer this question and says she can't do anything about it. Too bad most of the workers are quite nice but all for not if u get fleeced at register. The store also STINKS. As soon as HEB is built my hope is they will bull doze this place read more

Their shopping carts lock up upon exiting nside the store as if you are going to steal it. My tip is, if you can manuvare the cart to roll on two wheels, it will roll anywhere as far as you need, tilt it to the left or right side. read more

Non existent customer service They close down an entire department (customer service desk) for breaks and lunch daily, leaving the customer with no other option. There's no coverage so they just shut down. Horrible management. Who does that? read more

idk what's been going on here lately but this place has gone so far downhill, went in at 11pm on a tuesday and had to wait in line for half an hour bc there was only 1 self check out open and 1 cashier working, while 4 cashiers watched/walked around, this used to be my favorite store to get groceries from but if this continues, I cant keep shopping here I dont care how good the kroger rewards are read more

Kroger - the line from the self checkout going across the entire front of the store at 11 pm on a tuesday - Grocery Near Me - Bedford, Texas

Such a clean store! My first time using Kroger pickup at the Bedford location. I went inside to grab a couple things and then marked my parking spot. Before I put the few groceries I had into the car, Samuel was already walking up with my groceries. Most workers offer to put the groceries in my car and I always tell them that I like to help. Samuel was extremely helpful today by telling me how much I saved on coupons and even told me how many fuel points I had for this month. I was thoroughly impressed. He also told me that he was unsure if my points rolled over and he was telling customers to gas up just in case. Of course I went next door to the pump to use my points! My card wouldn't work at the pump so I had to go the desk. I was received by Vicky who was just as nice Samuel. She took the time to look at the app I had on my phone, scanned my Kroger card and saved me 30 cents per gallon at the pump. Both gave me that Chik fila "my pleasure" response and it truly made my day. Thank you Bedford Kroger! I will be back! read more

Every time i come to pick up our online order I end up waiting in the parking lot for like 30 minutes. This I supposed to save me time, but I honestly feel it would be quicker and fresher just to get out and go shop. read more

Awful quality control. Expiration dates aren't checked for years in some cases. This has been a consistent experience for us at this location. read more

My visit consisted of me continuously listening to employees complaining about their jobs. As a customer I had an extended wait to get service, while I was rewarded with hearing about how unhappy their service staff was that day. read more

I hate the way they ring up their adds with everything coming off the bottom. They also had fritos marked 1.88 and they rung up 4.50. There was a large sign for hamburger 6.99 n it tang up 12.99. The manager stated the price was the small sticker down below. Never shopping there again . read more

This is my regular Kroger. I live walking distance. I know the cashiers and they're all seriously awesome. Wendy, Brian, Johnisa, Kearin, all of them are absolutely amazing. The people who work here are absolutely amazing and caring people who obviously take their job's seriously into making it a nice and easy experience for everyone who comes in. read more

We have several store brands from Albertsons, Tom Thumb, Target, Walmart Market, Walmart Super Center, Sprouts, Minyards and Aldi's. Krogers continues to be my preferred shopping center for all my grocery needs. This store reminds me of the older IGA markets my grandparents shopped for years. Back when you knew the employees and the employees would greet you by name. The store has a wide variety of specialty items from Organic products, Gluten free. Kosher and other specialty items. Krogers now has a wonderful APP that allows you to create your grocery list, download both sale items and coupons to your rewards number. Any special advertised prices get deducted at the point of purchase. You can also check your fuel points balance. read more

I love shopping here, and have never had a negative experience. Really appreciate the friendly helpful staff. My husband and I went to another grocery chain, and even though it was bigger and had more seafood to offer, and the best clam chowder ever...I'm much happy shopping at Kroger's here in Bedfor read more

The guy who was pushing carts was really rude and he did not say " excuse me" or " sorry" and he almost hit me with those carts while pushing them into the store. Been going to this Kroger for a year now and plus it's closer to my home.I'm going to go to another Kroger on Main St. at Euless even though it's a bit further away. The employees seem nicer over there. read more

A decent Kroger that is very clean. This Kroger has an extensive produce section, however the rest of the store could be stocked more often. Should be noted that it could be a COVID-19 issue rather than a store issue. Every store is having a hard time keeping their stores stocked, which is why it's not included in my star-rating. Other than that, there is plenty of parking, and of course they have their gas station attached to the business. I've saved plenty of money by using Kroger's gas because the savings transfer over from the store itself. It's pretty standard, but I would add that their sushi stand is the best I've had from a Kroger, and that is saying a lot. read more

I have been giving this place my business for over 2 years and that is not going to stop anytime soon. I come here because they are the closest grocery store to my house. I can always find some type of deal in the deli section, butcher section, or fresh food section. THe staff are extremely friendly. The prices are fair. The selection is sparce at times. I can usually find what I am looking for. read more

Done with this Kroger. I have put up with the nasty smell, dirty floors, inadequate inventory since they opened. But this latest remodel is ridiculous. They are supposed to be there for the customer, but the latest remodel proves they only want us to search up and down the aisles hoping we will see something new and increase our purchase. Shame on them. Never again. read more

I've been shopping at this location the past three years and am very happy. The store is easy to navigate and the employees are friendly. I tried the Click List today and fell in love!!!!! Order your groceries from your phone, pull up and they bring them right out! This is the coolest thing ever for a busy family!!!!!!!!!!! Love the Click List!!!!!!!! read more

Very near to my address and has all groceries that I need. Within their location is several other shops of interest

Between the store on Harwood in Bedford constantly being out of items, including deli roasted chicken at your lunch break, items being scanned a different price as you check out then what they are advertised for, and so many store employees just not giving a damn or taking any pride in their job, I have finally decided this is not worth my time or effort to shop here. read more

Ever since I moved to this state, I've always avoided Kroger... opting instead for Tom Thumb / Randall's. I grew up shopping at the local Ralph's (same company as Kroger) in California, and never had any problems... but all the Krogers I ever saw when I lived in Houston were in the bad neighborhoods, and it really just skewed my opinion about Kroger. Anyways, a couple of days ago, I was shopping at the Wal*Mart Neighborhood Market by my apartment, and was bummed to see that they don't sell avocados (and I really needed some!). I remembered seeing this Kroger when I was buying beer at the convenience store on the other side of Central. Friends, this Kroger comes close to being at the same level as the Fiesta I reviewed in Houston (see review: http://www.yelp.com/biz/fiesta-mart-houston-2#hrid:Wc5Mica5th2V9YJwnnUL8A). Upon entering, the first thing I noticed was the smell. The store smelled DISGUSTING, and I'm not sure if it was spoiled food, or if a very dirty mop was used to clean the floors, but it was making me feel sick. At one point I really thought I was gonna throw up. I hurried as fast as I could to the produce aisle, where I saw fruit flies on the bananas. Sick! I took a very long look at the avocados before finally deciding they were edible, and then hurried to get out before I did something unpretty (*barf!*). I was really surprised by this Kroger. I mean, I already had a bad perception of them before this happened, and I can say for a fact that I will never shop at one. And it's not even like this store is in a bad area! I couldn't help but look at all the other people there, pushing around carts FULL of groceries, and think to myself, "Do you people not smell that?? Do you seriously buy all the food that you ever eat from a grocery store as gross as this?" Thanks, but I'd rather drive the extra distance to shop somewhere that doesn't make me sick to my stomach. read more

Upon arrival to Texas, I had heard that Kroger was kind of the ghetto grocery store. I listened, and avoided it like the plague. After about a year, and passing the store everyday from work, I finally decided to stop. Boy ol' boy, were those rumors wrong. Entering the store, you'll find the florist section to your left, behind that is the sliced meat & cheese counter. Breads are across, then leads you into the produce section. I have yet to be let down, produce is always in good and reasonably priced. The produce staff is always very helpful in picking out the freshest produce. I make a mean chicken and potato dish, Kroger's package thighs are nice here. Comes in a four pack, without much fat- unlike some other grocer. The pieces are large and tasty. The are on top of expiration dates, and have never left the store with something expiring under a week. Their fruit pints are a good deal too, nice selection for snacks. Store is clean, and staff helpful. Plus, I can get gas as well! Give it a chance and check it out. read more

I have been to this store over 100 times, and this is my current grocery store. We shop here 4-6 times a month and spend over 500$. I absolutely love this store and it's employees. We come here NOT only to buy groceries, but to drop-off AND pick up prescriptions, and to send and receive monies via Western Union. This store DOES NOT SMELL. It is a very clean store, with fresh meats, vegetables, and produce. It also has plenty of parking and is in a wonderful location, right off of Harwood in Bedford. I also absolutely LOVE the employees! They are all very friendly, and ALWAYS offer to scan my Kroger card (which I sometimes forget), and always offer to help me out of the store. WONDERFUL prices, DELICIOUS, FRESH FOOD and an EXCEPTIONAL staff! Kroger rocks, but this Kroger takes the trophy! read more

I only shop here if I do not want to drive to Whole Foods or Market Street. Produce is fine but limited and organic section is very small even though that is what they push in their adds. Pharmacy is totally over priced. I have been there with both my parents and Mom's antibiotic was 104.00!!! I know it is convenient for them but so much cheaper elsewhere. My biggest issue is checker dude not checking money. My elderly father payed with a crisp fresh 100.00 bill. When the checker guy was putting it in drawer I noticed that it was 2 100.00 bills. He did not even check what he was putting in the drawer. It could have been counterfeit for all he knew! read more

I'm disappointed in this location. I have shopped Kroger in other states and never experienced what feels like RACIAL PROFILING when I use the self-checkout at Kroger in Bedford, Texas. The employees seem to drop whatever they are doing to come watch me. It has happened multiple times. It shouldn't be that way, ever. If you don't trust customers and can't treat them with respect and dignity, then don't have a self-checkout! Also, the tone and attitude that the caucasian self-checkout girls use towards other races is unacceptable. I was there today around 8:30am and used the self-checkout near the product section. I have observed how they interact with caucasian customers versus Hispanic and African Americans, and there is a difference. I think if they add a diverse group of employees, they will grow and become better with delivering customer service to everyone. I actually warned them in writing that if I experience it again, I would write a review. They never responded to my email. read more

It's a grocery store. They're all about the same. Kroger prices seem a little bit more competitive usually. Not a big fan of their produce however. And they have a sale... it's usually pretty good. But they never have enough Checkers ...that's just like all grocery stores. It's convenient cuz it's close to me. But I don't mind driving 12 miles to Winco where the prices are much better.. this Kroger does have better-than-average customer service. read more

Once again, the Kroger store in Bedford, TX never fails to amaze me with what a disappointment it is. It remains in a continuous downward spiral appearing to be satisfied with mediocrity. If they did not sell gas, I am not sure I would even pull in the parking lot much less run into the store on a few minor occasions. They keep bragging on their re-model. What's the old saying - something like "lipstick on a pig". I went in this morning to buy supplies to make blackberry cobbler. After finding one box of baking soda left, I went to the produce area for blackberries. Fruit flies were buzzing all around - not a welcome site for produce shoppers. I located the remaining blackberries they had only to come home to find the package contained numerous blackberries starting to mold. I always enjoy throwing away newly purchased items - kidding of course. Now I get to another store to go find blackberries. Thank you Kroger for continuing to be a terrible grocery store. I have no idea how that is the only grocery shopping choice in north Bedford for people who want to spend their money in Bedford. read more

I have been coming to this location even before they revamped it with the gas station. I enjoy coming here because of the friendly staff and the sushi is great as well. Sam is the funniest most helpful employee at this location. But in all seriousness from Rex in the pharmacy to Brandi at check out I have always walked away happy and saved some money. Great job ladies and gentlemen please keep it up!!!!!! read more

We like this store and generally have good experiences here. Dont bring a camera in though or a snotty girl from behind the service desk will come and tell you they dont allow them... Even if you're talking some fun pictures of your brother for his last birthday before you dont see him again for a year because he's going to help the children in Africa. read more

This is a normal, fine grocery store. It's generally clean, the inventory is organized, and the staff is helpful. The pharmacy can be a bit slow; I had to wait an hour for a prescription that my doc called in days before. Overall, I go here for staples, but I go to other grocery stores for a more colorful, interesting experience. read more

I have shopped at this location for years. Two horrible experiences with cashier S (not using her name) are making me want to shop elsewhere. Both times she had an issue with me giving her my phone number for the discount because I didn't have my card either rudely telling me I can enter it myself on the keypad or asking if I knew how. Yes, I know how. However, I have never had an issue asking other cashiers. Am I burdening you? Actually, I heard a previous customer give her phone number to S with no issue. Why was I different? She then decided it was OK to just fling my groceries on the counter during checkout during my second encounter with her. I asked for a manager. Asked for one the first time as well. Got the same young lady both times. She seemed apologetic both times, not sure it was genuine. S was not at all. She talked down to me. I didn't feel valued as a customer at all. read more

I have gone to this kroger for years and haven't had an issue, but lately it has been one horrible experience after another. The shelves are often missing products, the products are stocked in the wrong places, and the produce is just awful. There use to be a manager there that was real friendly and on top of his store. I just don't know what has happened to this place. I hope they turn it around soon because the convenience is awesome but my business will go elsewhere if nothing changes. read more

The customer service in the Kroger is simply horrible. Seems like every time I go to this location, which is not often, I get attitude, bad customer service and just plain old grumpy people. The customer service desk is the worst.For a moment I thought I was at Walmart. The kid the have at the customer service desk needs more training and a good set of multi-tasking skills. Don't think I'll be going back. Haven't had a good experience with a Kroger since I left Atlanta, GA. read more