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Kritter Caps

5.0 (1 review)
Closed • 9:00 am - 4:30 pm

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Orkin

Orkin

(8 reviews)

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

Medich Pest Control

Medich Pest Control

(7 reviews)

I wish 0 stars was an option. This "business" does not even deserve 1 star…read more I came home from work on 9/19/17 and unfortunately found a bee infestation in my home. I immediately called Medich Pest Control upon recommendation from a friend. Paul Medich came to my home to spray and promised me that all the bee's would be dead within 2 hours, if not he will come back as many times as I need for 3 months. The 3 months was part of his product and treatment "guarantee". This was great to hear as our 2 year old daughter, my husband and I are deathly allergic to bees. He charged me $120(which included the 3 months of warranty) in which I paid him via check. My check was cashed immediately. The next day 9/20/17, I come home from work to discover even more bees than before he sprayed. I immediately call Paul Medich, and receive a voicemail, to which I left a detailed message. I received no response to my initial call that evening, so I called four more times, with no avail. I also submitted feedback via their online form, with no response. At this point I wanted to go visit their office to get someones help, only to discover they don't have a physical office, only a PO box. At this point 400 bees had been killed in my home by either myself, my mother, or my husband, opening us up to serious health risks, I had no option, the bees needed to be dealt with immediately. 3 days later Paul Medich finally answers his phone, and told me that he "would be over in a little bit" I was so happy! I left work in order to be home to let him in. I waited over 2 hours, and he never showed up. Calls to his phone went unanswered. That was the last I heard from him.

Excellent customer service and great price. Paul has high energy and is eager to help and assist…read more Voluntarily took care of hornet issue on top of spraying the exterior of the house. I give Medich Pest Control an A+.

Terminix

Terminix

(38 reviews)

Listen, if I could give them negative stars, I would. Save your breath and your coins, because…read moreTerminix is a whole mess. I took off work, shifted my entire schedule around, and sat by the window like a fool waiting for them to show up. Did they? Of course not. No call, no text, nothing. Then I get a notification on my phone saying the service was "completed." Completed by who? The ghost of Christmas past? Because I've been sitting right here and nobody pulled into this driveway. When I finally got somebody on the phone--after being put on hold for forty-five minutes listening to that elevator music--the customer service representative had the nerve to catch an attitude with me. Excuse me? I'm the one with the ants and the empty pockets! When a technician finally decided to grace me with his presence a week later, he walked around my house for five minutes, barely sprayed a lick of anything, and then spent the rest of the time trying to upsell me.

Mishawaka Branch is the worst!!! Manager cannot even call…read moreand address issues that I have been having with the technician Patrick Walsh not showing up for appointments and when he does only doing the job half ass. This has been an ongoing problem since summer. Ridiculous that I am the one who is consistently calling to find out when they will be coming out to do my service after they never showed up. Now they are billing me and haven't even done anything. And once again, manager still will not call me. Do NOT use them. HORRIBLE!!!

Kritter Caps - pest_control - Updated May 2026

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