Just stopped by your store in Hialeah off of 49th street. And this location is scamming the customers. I ordered the 2 dozen special and the drive through attendant told me that to drive up and that the charge is $23.99. I drove up to the window and told her that we came because of the special and the attendant told us that the special was for members only! I told her no where on the add did it say for members only or on the TV commercials. Hialeah is known for the scamming but this one takes the cake. They also removed any marketing material regarding the sale. I can just imagine how many people got robbed today. So once I told her that I was going to call cooperate she then charged me the $12.00. Smh never again... I have attached a copy of my receipt to show proof of purchase and store location. Stay away from white color crime location. read more

Krispy Kreme - Copy of the receipt to show store and location. - Donuts Near Me - Hialeah, Florida

Location isnt fun to drive in but the donuts are as good as you expect. Just wish I could have had them warm

Honestly there aren't a lot of Krispy Kreme's in Miami and this is surely the only option for a lot of folks but I wouldn't recommend. The doughnuts were cold and the lady at the drive thru had a horrible attitude. Also while I was paying for my food the other employees inside were seen screaming playfully and throwing gloves at each other. read more

The "Hot Now" light was on and these doughnuts were definitely re-heated! We ordered 2 dozen glazed and they taste burnt. This was the worst experience ever at Krispy Kreme. read more

Krispy Kreme - Original Glazed - Donuts Near Me - Hialeah, Florida

Ok this really hard. I mean how do you review the GREATEST thing since....well since they invented the "hot light"? It is Krispy Kreme. It is Krispy Kreme. IT IS KRISPY KREME. I got two dozen hot doughnuts and headed home. The valet guys were moving with speed and purpose after destroying the entire box I gave them. I also had an apple fritter for the ride home......always do and always yummy. So if you are willing to spend some extra time on the treadmill and the Hot Light is on........you know what you gotta do.... read more

We went today on fathers day around 3:20 p.m. We went through the drive thru and asked for two strawberries & creme chillers. When we got to the window the girl handed me two regular strawberry chillers which is not what I asked for. Which is ok, it was just a mistake in communication however she was extremely rude. She proceeded to tell us that's not what we asked for and that it isn't a chiller, but it clearly says strawberries & creme chiller on the menu like I attached below LOL. I simply stated no, I ordered the strawberries & creme chillers. I did not give her an attitude at all. However she gave me so much attitude, rolled her eyes and said "fine I'll remake it". There was one guy in the back who was also giving us looks, laughing and said "oh they don't want the drinks" really loud. Clearly this location is a joke and run by teenagers. It was so unprofessional. Clearly she was having a bad day but that doesn't mean you need to take it out on the customers. Hire better employees, we will not be coming back here. I'd much rather go to the 167th location. read more

Krispy Kreme - Donuts Near Me - Hialeah, Florida

This is the worst Krispy Kreme location I have ever been to. Highly disorganized, wait times when no one is in line surpasses 20 minutes and only glazed are fresh on occasion. Want to bring donuts to the office and get to work on time? Expect a 45 minute wait at 7 AM with 3 cars in the drive-thru. I've given this place 4 chances. Never again. The office will now be getting celery & carrots from Publix across the street. read more

I mean do you really need a review for Krispy Kreme ?! It's Krispy Kreme !!! Delicious soft warm as always !

Have you tried dunking donut's all the donuts there are great but crispy creams are the best and I mean the best specially there original glazed donut it is seriously the best thing I've ever tasted specially when they're hot because the glaze just melts in your mouth I don't even know how to explain this Krispy Kreme is the best thing ever every single weekend I try to go for breakfast there and if I get a gift card for a restaurant it is either Krispy Kreme's or McDonald's but Krispy Kreme you're my Second favorite restaurant but I'm getting it five stars because it's not Krispy Kreme's fault that I like McDonald's a bit better because it has more variation of food at Krispy Kreme's is the best thing ever bye I hope you enjoyed and liked my Krispy Kreme review !!!!!! read more

Terrible service. In the middle of a pandemic, where people are very on edge about sanitary practices, you guys left a used disgusting glove inside of my box. Absolutely disgusting. read more

Krispy Kreme - Dirty Used glove inside of my order - Donuts Near Me - Hialeah, Florida

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Hello..... KRISPY KREME. Glazed. Hot. Donuts. With a drive thru. Don't ever think you'll be able to ask for a half a dozen and actually leave with it. Just take the Dozen. It's always worth it. *fingers crossed for the flashing light* read more

No matter how many fancy donut places open up, which I'll admit are delicious, nothing beats a hot n fresh Krispy Kreme original glaze. THey melt in your mouth and turn paper thin with one bite. This will always be my favorite donut. If you like very doughy thick donuts this isn't the place for you maybe try the salty donut. Krispy Kreme I love you no one can replace you haha. This location always has them hot n fresh and is very clean. Service here is friendly :) read more

Krispy Kreme - Donuts Near Me - Hialeah, Florida

Great service and quick. Had a lot of verity. Freshly made. Love this Krispy Kreme. Will be back again.

Didn't expect it but, Krispy Kreme is definitely rather darn cool. I can't even begin to explain how ecstatic Krispy Kreme makes me. Every single thing we purchased was amazing and the menu itself was to die for. Not to mention, the service was amazing and the staff was really courteous. Would return. read more

Poorly managed. Promo today. Friday 13th. Have seen more then 3 people walk out from waiting. No one knows where the line starts from.

I have only used the drive threw at this location but the staff is always nice and the donuts are always hot ! My only complaint is it's far from my house so when I'm in the area I always stop by read more

Krispy Kreme - Hot and ready! - Donuts Near Me - Hialeah, Florida

If I could give my experience 0 stars I would. Yesterday April 20th at around 11PM I went through the drive thru for a box of the original glazed and right when I was placing the order I noticed that the employee was upset or simply in a hurry to take my order. I gave him the benefit of the doubt, being a person that works in the food and drinks industry as well, maybe he was in a rush. When I pulled up to the window to pay for my food, the window was wide open and the worker was having a conversation with another employee, saying how "negativity is the only thing he has in his soul", which is fine(he could've at least close the window if he was going to speak of personal issues to his coworker). However, when I paid for the order, he proceeds to yell "Enjoy your diabetes". Now he has no way of knowing this but my grandfather passed away from diabetes a couple of months ago. Needless to say he was extremely unprofessional and I will not be returning to this location (although I live 2 minutes away), I will be taking my business to the next nearest Krispy Kreme. I did not catch the worker's name, he was tall, fair skinned and had glasses. The coworker he was speaking to at the beginning was tan, a little shorter and had glasses as well. I did not write this to get anyone in trouble or be negative, simply so that you may tell your workers to stop being IGNORANT, at least when speaking directly to customers. read more

I ordered green donuts for my students to be delivered on St. Patrick's Day as a surprise. I timed everything since I can't just leave my classroom whenever I want. I randomly received a text message stating that my order had been cancelled with no explanation. I called the 800 number and waited for over an hour only to be told that all they could do is reschedule a delivery on the same day and they had no explanation as to why it was cancelled. That is not good customer service. I also tried to fill out the online survey so that I wouldn't have to do this but the online survey asked for information that I did not have. As much as I love Krispy Kreme I will never place an online oreder again. read more

This is the best Krispy Kreme I've ever been into. Everything is speaking new and clean. The staff is extremely welcoming and warm. read more

Krispy Kreme - The lazy chair style seats and a big plus and the staff welcomes you to wear their awesome hats - Donuts Near Me - Hialeah, Florida

Not much new to say about these delicious melt in your mouth goodies, except now in the city of progress!!! Awesome location, awesome service, awesome flavors!!! At this neighborhood shop you are sure to find the "Hot" sign on often. Along with the reliable always amazing original glaze, there are offering a sweet variety of flavors such as the lemon filled, dulce de leche, seasonal favorite pumpkin spice cheesecake!! This last one be sure to buy 2 of them... no fooling yourself once you take a bit into it and that creamy pumpkin flavor enhanced with the outside sweet frosting with crumbles fills your mouth, one will not be enough!! Make sure to leave room for a drink. I enjoyed another seasonal Pumpkin Spice Latte. It was a perfect pairing with my donuts!! Also got to try out their bagels.. These were fresh, soft and very good. Spread some cream cheese on a fresh bagel, grab a latte, cappuccino or coffee and a donut. In a hurry, try their drive thru it is open 24hrs!! But remember to bring patience, cause many of us will be there! read more

They've been opened for about two weeks now (ehhh more or less) and I have been there like 3 times already (I live a few blocks away). Anyway review time... IT'S FRICKIN' KRISPY KREME. Do I have to say anything else!?!? It's a chain so it's going to be pretty consistent (taste wise). Cons: They just opened so kinks are inevitable, they are as follows: lines on the weekend are suupper long, donuts seemed a bit undercooked to me, cashiers are a little stressed out and do not understand the simplest of orders (I said a dozen glazed donuts FIVE TIMES, but it was a mad house inside so I gave her a break), it used to be a Starbucks hence the funky drive thru and the interior shop is small as well. Drive thru is an epic nightmare on weekends, especially at night, you have been warned. (Will update review in the future and add or delete stars as necessary). Pros: fresh warm glazed donuts that taste like soft sweet pillowy clouds. Go with a simple glazed donut, sometimes simplicity is more sublime. They are opened late! ---These donuts taste like Jesus Christ and Chuck Norris got together and made you a donut, yes, I just went there. The only other location that is close by is the North Miami Beach one and they had an issue with rodents/insects and were shut down at one point. Google it. This is why I love my hometown of Hialeah, it always surprises me. She never stops getting better! A hooters, and now, this!!! That's it next time I hear someone talking smack about hialeah my inner chonga is going worldstar on their ass. read more

fast, cheap and delicious what's not to love? I am a traditional, glazed doughnut lover myself, but my hubby like the filled doughnuts. at this location not only is there a drive thru, but the light up the fresh and ready sign when the doughnuts have just been made. if you've always settled for cold, stale boxed doughnuts, you have to swing by a Krispy Kreme and get your hands on a freshly made gooey delicious doughnuts! read more

Krispy Kreme - Donuts Near Me - Hialeah, Florida

Great spot For a krispy kreme. Great doughnuts even though there is something about that spot on 163rd that is just the best. Original glazed are usually fresh at this location because it's a small location with a small production belt. Definitely always go when I can and look out for the buy one dozen get one free specials they do from time to time on Tuesdays. Sometimes the wait in the drive thru is a little long. read more

Came in today to start a fundraiser for my job. I spoke directly to the general manager who was very helpful. We got the order placed right away. I went with my mom and we both got a free donate for voting! We both went with the original glaze and with out a doubt the doughnuts were delicious as always. read more

Krispy Kreme - Free for voting! - Donuts Near Me - Hialeah, Florida

This is the worst Krispy Kreme in all of Florida, every single time I've come here theres always a problem. They never have the advertised donuts or most of the normal donuts on the menu, take forever to get your order right. And the most annoying so far has been tonight, after i waited 15 mins in line and get to the drive thru they tell me the system is rebooting and cant take orders for another 30 mins. The associate just told me to go out the drive thru and make the line again in 30 mins. If it was only me here i wouldn't be so pissed but there's literally 10 cars behind me as I write this review and they don't have a closed sign up or anything, making people waste their time. read more

Kimberly is awesome! She was so nice when she took my order! She made my night with how sweet she is! I will definitely be coming back to this Krispy Kreme. Keep up the great work! read more

This place is the best Krispy Creme I have been in so far! :) It's very clean and welcoming. One can smell the fresh donuts being made when entering. The staff was very apologetic when they gave me a small strawberry chiller instead of a medium strawberry chiller. The glazed donuts are fresh and hot. They were very quick to take our order and no wait time. I dont understand why people are leaving bad reviews when this place is a pretty decent place. read more

As always amazing donuts and very friendly service at the drive true window. The girl was sweet and got my order perfect, although always complicated as usual read more

Krispy Kreme - My bag of goodies - Donuts Near Me - Hialeah, Florida

At 8:55 pm the employees had already locked the doors so people wouldn't come in. I managed to make it inside and when we tried to order traditional glazed donuts they told us they were out??? How do you run out of the main donut at Krispy Kreme? You don't, they just wanted to end there shifts. Very disappointed. read more

The lady that was working on 02/15/2021 at 6:00 pm need to learn how to deal and trate a costumer, she doesn't know about costumer services.

No glazed donuts on a Sunday night!! What kinda Krispy Kreme doesn't have hot and ready glazed donuts!! Employees have a bad attitude as well, kicking us out at 845 because they close at 9!! Never coming here again read more

It is national coffee day September 29,2020 I went through the drive Thur and waited for what felt like 20 minutes i ordered a dozen donuts and the free donut and coffee offer. The lady asked me what size I wanted and I said a large and asked me what type of donut I wanted I said strawberry sprinkles. When I got to the window they didn't put my dozen donuts in my order, I got a small coffee instead of a large , and a glazed donut instead of strawberry sprinkle. And I then had to place another order for my dozen donuts and the iced coffee was already melted down as if they had it out for hours the ice was already water. read more

I had a very nice experience at this location. They were giving away free donuts to healthcare workers and the drive thru was friendly and efficient. The donuts were great as usual. Thank you! read more

donuts are as great as always but sadly in this past month i have received bad attitude and bad service from one specific worker by the name of "Martha". i always came around back then receiving the hot light donuts from the employees for the light being on. but ever since this new person at the window started working i haven't been able to receive any of the hot light donuts. i take it she's a manager so there's not much i could do in my situation. the same thing has happened multiple times with her and her way of speaking to customers including myself. she has proceeded to tell me before, "we don't do this here" and that "we've never done it" with vile attitude. i also recall once coming in through the drive thru for two waters and she asked me with a sarcastic tone, "you came in this drive thru for two g*d d*mn waters?". used to love this place as it had many greeting employees but being mistreated by a manager makes me never want to revisit. do not recommend. read more

I have been picking up fundraiser donuts for the past 4 weeks at this location. The staff at that store is amazing. Always friendly at the ungodly hour I go. A special note about Christian. This morning they were understaffed and I could see that they were super busy. In spite of that Christian was his usual self. Even telling me about his favorite donut and helping me to the car. It's wonderful to see such great customer service these days. read more

Has a big neon sign that says "Open 24 Hours", but is closed for repairs. Sign (and all lights inside) still on, however.

They never disappoint always fresh glazed donuts you cAn feel//taste it love especially when I cAn buy annual type of filled donut and they are not cheap with the filling compared to the other Krispy Kreme near aventura I can tAke a lovely bite and taste the cream in every bite also you just try the strawberries and creams read more

We only pass by the drive thru, but the girl wa pretty nice over the window.We got a cream cheese bagel and chocolate donut filled with custard.The bagel,amazing...loved every bite,the donut...not so much...it didn't taste fresh,it was kinda cold actually...i didn't enjoy it...hope this was a one time thing and not the regular taste... read more

I just went/came to Krispy Kreme.. My friends & I each bought a donut to try and compare. The glazed donut was so warm and melted on my tongue, BUT the other 2 donuts I tried weren't moist nor warm. Btw it's my 1st time ever to a Krispy Kreme and my expectations were high, I can't believe they don't have frappés! read more

Went earlier today for lunch this Krispy Kreme location opened a couple weeks ago and it gets ridiculously busy but service is fast a and exceptional.Staff is friendly and the Donuts are outstanding read more