The inconsistency here makes it really hard to like them. The doctor is good and the lens company…read morethey work with is also pretty good but man. The customer service here is really bad--aside from Joyce, shes great. I used to come here a lot when I'm close to Chinatown. Back then I didn't think too much just kind of let them take the lead but every time the glasses cost at least $500 and thats if I buy a cheap frame. The first time I ran into an issue with this place was soon after the first lockdown. I wanted to get new glasses but the other glasses shop kept getting bad lenses so I called hoping to get a copy of my prescription, which by law, I have the right and am entitled to a copy. The man at front desk denied and refused to provide a copy for me. And insisted I go in to buy a pair new glasses from them. His exact quote was "I don't care, I'm not giving you your prescription." But then Joyce called and apologized so I did end up going back to get a new prescription this summer after I was fully vaccinated. They have this a policy where if you want to get ur contact exam there you have to buy 2 boxes from them. Which is fine and whatever, but when I asked to have my contact delivered to my address the doctor told me I have to go back for a follow-up in 2 weeks and I have to have worn the contacts for at least 4 hours prior to my followup. Before my follow up, I had called and reported the contacts is kind of blurry, I cant read anything if I'm farther than 2 feet away which is going to be an issue driving or trying to read from big screen. They said they had already ordered my contacts so I should wear it some more then when it's time for follow up I can get it re-examined to see if adjustment is needed. But after waiting for nearly a month without hearing back I called them and they told me wrong prescription was sent to them so I need to wait some more because they placed another order. Which doesn't make a ton of sense since I already reported issue with current prescription so they should have just asked me to do my follow up before ordering. So I waited, and waited, and finally had the time to go there for the follow up. I was running a few minutes late and even called to make sure doc will be there. When I arrived I saw both the man in front and the doctor. Both without face mask on. They buzzed me in and the doctor went into the back. When I brought up I'm here for follow up the man in the front just started making things up, note, he wasn't even there when I got my exam done. And he just started saying the doctor said you didn't need to follow up. And when I said yes he literally did which is why I spent $60 and an hour to uber here. He then said "oh the doctor just meant if nothings wrong then you don'y need to follow up" except there is! And he was the person who answered my call when I told them the contact makes words blurry. And then he started saying oh the doctor already left lol like what????? The doctor was literally here, the store doesn't close for another 30 minutes. I literally went there because I was told I needed to go there otherwise I would have had my contacts sent to me. I'm not going to take some faulty lense with me and just wear it. The lack of care and work ethic really jeopardizes the livelihood of patients who visit this place. If you don't want to see patients, tell them, so they don't waste time and money to go in the store. I'm perfectly fine not going in and reschedule till after mask mandate is off. Cant believe these people are so selfish. I'd rate them 1 star but Joyce really does make a difference. Won't be visiting this place ever again. If I'm getting blurry vision then I'd rather get it elsewhere where at least the customer service is good.

Dr. Wallace chan one kickass eye doctor, but it hassle when you want copy of your exam…read more Expensive and don't know to get things done. They will rip you off. They will charge extra fees. I called Dr. Chan no response or follow up. STAY AWAY!!!!

This place is the worst. If you care about your eye care, stay away from these people. They…read moreperform unnecessary tests just to take your money and refuse to fax medical records to a different eye care specialist. That's probably the reason why their waiting room is always empty!

I am happy with the services…read more Dr. Prakarash Selvaraj Big waiting room wait - 25min. Small waiting room wait - 10min. He gave me dilation to check my eyes for retinal damage. He told me everything was good and I had nothing to worry about. He answered all of my questions and listened to everything I had to say. He also showed me a video to help explain his diagnosis which was really nice. Was a bit put off by the wait time, and also he has marketers (from Bausch and Lomb, etc) who come in there at any time and take up time that patients have scheduled to see him, I really don't like that but I felt it was an extremely good service nonetheless. He could be more friendly, though (e.g., basic chit chat, like what are you studying in school, what do you want to do after you graduate, etc.. small talk), and also at the end of the appointment ask "Do you have any questions?" I felt like I didn't have much time to ask questions. The receptionist/secretary Susy/Susan was very sweet and so was the Latina optician behind the desk. She has a very bubbly and bright personality and makes picking out glasses fun. The experience was overall pleasant and I would go to this doctor again to get my eyes checked.

I have seen Dr. Larson on and off for the past 15 years. I have also seen other chiropractors and…read moreconsider him amongst the best of any of those that I have seen. He is highly experienced and there is never any pressure to buy supplements or any other business technique that you may find in a different office.

4.5 stars for Dr. Larson 2 stars for the facility…read more I bought a YouSwoop for 6 acupuncture sessions, knowing nothing about Dr. Larson or about All Family Health. I knew I liked receiving acupuncture; I knew All Family Health was in my area; and I knew my post-recession income was in the toilet. I was very happy to try a new provider, if I could receive acupuncture. In the past, I've had very good results with acupuncture, but I thought that my former provider had kind of lost interest. The treatments were rushed, and I wasn't getting the customer service I had received from this person in the past. I had some reluctance to book more appointments with this person, despite some numbness I was getting in my hands and fingers. As a massage therapist, numbness in the hands can be very serious. So, when I saw the YouSwoop, and saw I could get 6 treatments for $100, I Swooped. First, the venue: the offices are in the basement of a small professional building just a block north of Foster. They are a few parking places in the back, but they are always, always occupied. I parked on a small one-way street north of the facility and always found a space there. The office is very, very clinical. It's not warm and fuzzy at all. The is a TV in the waiting area, and it runs only videos on various health topics. That's a good thing - if I had to sit there and watch Jerry Springer in that little space, mayhem could be the result. The receptionists are all business. Not friendly, but not cold. They are there to do their job, and they do it. That's it. The office in which I saw Dr. Lawson looked like a physical therapy space. It is very clinical - no warm fuzzies at all. I reclined on what I believe was a physical therapy table. Mind you, no pillows, no music, no nothing. A couple of occasions, the room was pretty cold, and Dr. Larson couldn't even find a blanket for me. Luckily, I had my coat, and I had to drape that over myself. It's a great space to have a pap smear; for acupuncture, it is really inadequate. Dr. Larson is brisk, efficient, and businesslike. Again, if you want lots of conversation; if you want your hand held; if you want lots of warm fuzzies, I don't think he's your guy. When i first met him, I told him a brief history of my experience with acupuncture, my history, and why I wanted to see him. I want to say I did fill out a brief health history form. Dr. Larson is a chiropractor who does acupuncture. I did not see him for chiropractic. That stuff scares the crap out of me. I only received acupuncture. I felt better after each session; I don't have the numbness that I did have; and Dr. Larson was responsive to my questions. As far as I'm concerned, I got what I wanted. Again, he is not a person to chat. He's all business. Pleasant, but all business. I'm a person who is very sensitive to energy, and the energy of this place just does not resonate with me. Again, if I was getting a colonoscopy, it would be fine. But for me, acupuncture really is a lot more touchy/feely. I'd like the place to feel more welcoming, and less sterile and cold. Heck, I'd have been happier if they had a blanket for when I was cold. You'll have to decide if this is the atmosphere that's right for you. If it is, you'll be very happy with everything you get here. If you need warmth (literally), friendliness, and a welcoming atmosphere, you might want to go elsewhere.

Went to our yearly checkup with the kiddo. He said his doctor was great. We were seen almost…read moreimmediately and appointment was very efficient. The digial retina images are very reasonable. Great docs, location, convenience, and ease of appointments. Not a single thing I can think of that would need improving. Recommend without reservation.

For most of my life, I never thought of seeing the optometrists at Costco's, just because. The last…read morefew years, I and the family have been going to EyeDoc Sunshine and have no reason to go anywhere else. In addition to being very efficient, yet, excellent ODs. They have all the latest equipment. They take time going through our eye/vision changes and what we will keep a watch on. Just excellent experience.

I love Dr. Tahksh and his nursing and admin team. This is a small practice with limited hours. But…read morehe is knowledgeable and helped me through two pregnancies, my anxieties, and some medical quirks. He is patient and helpful. His support team are warm and humorous. But I struggle with follow up issues. They tell me he'll follow up with test results. But that seems to be via their online portal...which doesn't work on a smart phone. Then when I call for more info on a prescribed med 20 minutes before they close, the answering service answers and will only take a message if it's an emergency. So I can't speak to a human during their business hours and I can't leave a message to get follow up support...so this leaves Yelp I suppose! Go to them for great medical care but know you need some flexibility in your schedule to talk with them and their Saturday appointments fill up fast.

My husband and I were both patients of Dr. Khan and very happy with our visits. But I just found…read moreout that Dr. Khan has closed her office. I guess she is doing virtual visits but apparently, we need to " find a new provider," as she just told me in a rather curt email. I don't know why it's not up on the website but this is very disappointing.

Amazing first experience here. Dr. Mona Khan is charismatic, attentive and skilled. She listened to…read moremy concerns, approached and addressed my issues with care. Scheduling online and communication was a breeze. I highly recommend a visit to get your eyes checked. You'll leave with a smile. Thank you Dr. Mona Khan.

Dr. Au is truly amazing. Not only is he very talented at what he does but he is very thorough…read morethroughout the entire process. During any of my exams or treatments, he talks me through and explains everything that Is happening. I feel like he sets me up for success for future visits as well. The support staff are top notch. The dental assistant, and the cleaning technician have the same wonderful bedside manner. I feel like everyone is professional with the perfect mixture of friendliness and kindness. I've been seeing Dr Au for the past 6 years and will be with him until he groes old and retires.

Dr. Au is one of the best Dentist I've ever been to.Not only is he thorough and extremely…read morecompetent, he is very personable and made me feel very comfortable. He is an artist who takes great pride in his work. I would recommend him highly.

His surgery completely failed. I look worse than before. My cheeks droop And my lower eyelids…read moredroop. I am facing another surgery to repair the damage--with a different surgeon of course.

Very friendly staff. Dr. Putterman and his fellow (Dr. Katherine) were both very courteous and…read moreprofessional. Had a procedure and ended up having more post op discomfort than expected, but the Dr. called to follow up and ended up seeing me after hours to verify everything was okay. Very pleased--they go above and beyond!