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    Leader TV

    Leader TV

    (12 reviews)

    Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

    I am so disappointed with you…read more Please refund my deposit. Your website says: We know your time is very valuable so we have an online tv repair quote form that makes it simple to get your repair quote for free right now. And then from your email: $40 deposit that we do apply towards that repair. So why didn't I get my deposit back? Especially if the film, in conjunction with the backlight, was a KNOWN ISSUE. I dropped the TV off Tuesday, 11/14. Was told I'd get a call with an update. I CALLED on 11/20 and was told he'd check on it and give me a call right back. I HAD TO CALL AGAIN, on 11/27 (AFTER BLACK FRIDAY WHEN I WOULD'VE BEEN ABLE TO GET A GOOD PRICE ON A TV IF I KNEW I NEEDED ONE!) to check on it as NOBODY called ME - and at that time you told me about the KNOWN ISSUE of the film THAT ALWAYS HAPPENS WITH THESE TYPE OF BACKLIGHT ISSUES - and it was recommended that it wouldn't be worth the repair as it would not result in a good picture on the tv. You offered to recycle the TV for me or I could come pick it up. I came to pick it up and was told I wouldn't get the deposit back...WHY NOT? It is a deposit, that as you state, goes toward the repair...I was advised against the repair - so refund my deposit. If, at any time, you had said - I don't know, maybe even when you sent the "free quote" - backlight issues are notorious (Like almost 100% of the time) for having a film that melts and prevents a quality repair - we can take a look at it for $40, OR there's a $40 fee, or it's really not a free quote as it will cost you $40 - that would be a different situation. But that's not what you said - you said, again in your email "$40 deposit that we do apply towards that repair". Since we paid in cash - please send a check for $40. If you need the address (I sent it in a email) just let me know.

    KR Communications - televisionserviceproviders - Updated May 2026

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