Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

I am so disappointed with you…read more Please refund my deposit. Your website says: We know your time is very valuable so we have an online tv repair quote form that makes it simple to get your repair quote for free right now. And then from your email: $40 deposit that we do apply towards that repair. So why didn't I get my deposit back? Especially if the film, in conjunction with the backlight, was a KNOWN ISSUE. I dropped the TV off Tuesday, 11/14. Was told I'd get a call with an update. I CALLED on 11/20 and was told he'd check on it and give me a call right back. I HAD TO CALL AGAIN, on 11/27 (AFTER BLACK FRIDAY WHEN I WOULD'VE BEEN ABLE TO GET A GOOD PRICE ON A TV IF I KNEW I NEEDED ONE!) to check on it as NOBODY called ME - and at that time you told me about the KNOWN ISSUE of the film THAT ALWAYS HAPPENS WITH THESE TYPE OF BACKLIGHT ISSUES - and it was recommended that it wouldn't be worth the repair as it would not result in a good picture on the tv. You offered to recycle the TV for me or I could come pick it up. I came to pick it up and was told I wouldn't get the deposit back...WHY NOT? It is a deposit, that as you state, goes toward the repair...I was advised against the repair - so refund my deposit. If, at any time, you had said - I don't know, maybe even when you sent the "free quote" - backlight issues are notorious (Like almost 100% of the time) for having a film that melts and prevents a quality repair - we can take a look at it for $40, OR there's a $40 fee, or it's really not a free quote as it will cost you $40 - that would be a different situation. But that's not what you said - you said, again in your email "$40 deposit that we do apply towards that repair". Since we paid in cash - please send a check for $40. If you need the address (I sent it in a email) just let me know.

I recently switched carriers from Verizon to spectrum. I went to the Mt. Hope location, Terrance…read moreand Javier went above and beyond to make me feel comfortable and at ease during my switch. I had to go back serval times and they were very willing to help me out. I highly recommend going to that location again.

The absolute worst. Frequent outages at 4+ hours per. Their "technicians" must be a pack of monkeys…read morewith pliers and baseball bats, and customer service stinks. Prices are over the top. Look elsewhere immediately. I am.

Great customer service Very professional…read moreVery helpful Would be nice to have more customer service, like this company.

We were getting the run around from dishtv. James from all choice connect called for us and got…read moreour installation done the next. He is very kind and considerate. I would recommend him to anyone.

Turned in my spectrum equipment, it was a really quick and friendly transaction. Got my receipt and…read morewent on my way.

Spectrum is the worst. They added services that I specifically declined. I will never get Spectrum…read moreagain.

Things were fine, besides a few hiccups with my recorded shows freezing for a few seconds, until my…read moreprice went up. When I called to cancel they told me I was in a 2 year contract and they had the ability to raise my price but I can't leave their service. So basically they can break a price agreement but I'm stuck using a company that doesn't care about their customers until after their second year. I got $15 off my monthly fee for being a second year customer after I was paying quite a bit less last year... Woohoo... After that phone call my package was changed without my authorization or without even talking to me about what that representative was going to do, so I spent another 20 minutes on the phone correcting that mistake. Yes, I like to watch tv, but it's not worth it when there are so many other options today.

horrible I was given bad information by the sales person they confirmed dish would work with my…read moretivo the technician showed next day and could not install he called senior tech support and informed dish is not compatible with TIVO. They left and I was still billed 49.99 I called dish to dispute charges and after 20 minutes they just babbled on about non-refundable 3rd party billing. I called and disputed the charges with my bank and got charges reversed -- stay clear of dish they will lie and say anything to get you to sign and their after market support totally sucks