Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

Absolutely love this place! I was a new patient & everyone was so nice! The receptionist explained…read moreeverything to me, all the paperwork that I needed to fill out (it was a lot but I get it I'm new to this place) the nurse who took me to my room was kind and answered all my questions that she could. The doctor was so kind. The office is really nice very clean. We went over my concerns. No complaints for this place. Glad I found a group of people who aren't just kind but try to help you as much as they can.

She is the best doctor, I have been looking for years to find someone who cares and listens to you…read moreI have found my doctor will never go anywhere else

I have been going to Dr Hughes for 13 years, love the staff there. Dr Hughes is my primary doctor…read moreand he is one great guy. I have no problems there and always answer my questions. Keep up the good work and definitely recommend them to everyone

Avoid this medical group. They are completely unprofessional and uncaring individuals. My son broke…read morehis leg and dislocated his ankle. They kept him waiting over two weeks to even get him scheduled for surgery. Then they changed the location of the outpatient center. Twice! I called the referral department and their response was they would work on it on Monday. Unreal. The lack of compassion and their lack of empathy is despicable. I called my insurance, changed medical groups and my son had surgery four days later with the new medical group. If you live in this area Sharp Graybill medical is the best in the area. They are quick, efficient and caring. Avoid Hemet like the plague. Wretched group and wretched people working there.

How Hemet Community Medical Group (HCMG) ripped my 85-year-old Mother off…read more She was hit by a car while walking in Hemet. An ambulance took her to the hospital (Hemet Valley Medical Center) which was 2.3 miles away. The invoice for her accident was 4 pages of hundreds of line items which I didn't understand (doctor stuff) but I did understand the ambulance charge which was higher that her $200 deductible from her supplemental insurance with SCAN. HCMG has 3rd party agreements for emergency care including an agreement with Hemet Valley Ambulance which overrides any insurance that the patient has (and pays for). When I mentioned the ambulance charge to HCMG, they said she agreed to the charge before accepting the ride. My mother doesn't remember this as she was in pain and confused. Who would require a signature before taking them to the hospital? Hemet Community Medical Group. What a sham. Again, I have no idea if the other line items were also outside the coverage of Medicare and her supplemental insurance. But I do understand how important it is to get medical attention asap. Both her supplemental insurance with SCAN and Hemet Community Medical Group rejected my appeal on her charges. Be very careful with Hemet Community Medical Group. I would avoid them, if possible.

McKenzie is gone but the same rude and nasty staff is there. Making an appointment with the new…read moreDoctor would have meant a $175.00 office visit. I said I wasn't a new patient because they have all my records and they said too bad you have to pay anyway. they literally said "Too Bad". Now they are asking a lot of money to transfer my medical records to a new Doctor.

Dr McKenzie was so neat, he will be missed, He always came in with summary notes so he was…read moreprepared, didn't only but stare at a computer screen and actually had eye to eye contact. He had a way that made me relax and put me at ease His sense of humor will be missed His throughness needs to be the standard His prepration needs to be taught His calming manor needs to be incorporated into every medical office Bob

very poor does not believe in even if it's been previously prescribed does not really help his…read morepatience and doesn't really take his patience seriously and he's left a lot of patience hurting without just really medical practice all around bad customer service with the crew it's just all around a very nasty place. Nobody there is respectful. There was a nurse there but otherwise that was only one person that was office that was plus the front desk person and two gentlemen, but otherwise yeah, it was very unpleasant to say the least

We've been using the Rancho Family Medical Group for over 2 years now. As a whole they are a good…read moregroup of doctors and staff. Our fave is Dr R.Eric Madrid. He is our GP and is very personable, knowledgeable, and very responsive when contacted through Messaging in MyChart! I give him 5 stars. The office staff I took a star away only because occasionally it takes a little prodding to get results. The quality of care with Dr Madrid and his care team has been very good! If you live in Menifee-Hemet-Winchester area I would recommend this group highly!

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

I have been in and out of the hospitals for 2 years. I had a heart attack and missed some appts but…read morethen I met a good N/P and went and told the office how good she was and the fired me. All for missing appointment.

I've been here several times since moving to Hemet. The location is ideal for me, and I love that I…read moredon't freeze every time coming into the office. I hate how I have to wait an hour almost every time, but I blame the patients for that. This is more of a senior/retired community, so they ask more questions and have more issues. It is just frustrating having to wait. I like the doctor. This doctor is a general practitioner and accepts Atena insurance. She is a straight shooter. No BS and I like that.

The Nurse practitioner took her time in conducting the first time assessment for new patient. Great…read moreexperience as a new patient. Unfortunately, I will no longer be able to get my medical services at this time due to change of insurance .i highly recommend this place !!

Dr. Georgiana Miller is an excellent practitioner. I had an appointment with her yesterday. She is…read morean excellent listener and is adept at questioning and finding solutions. She has a sweet and caring manner and genuinely cares. She wondered why I would travel so far to see her and I will say it 100 times it is worth the drive to be treated with respect and care. The medical field is, sadly, lacking compassion these days. Every person that works at this location is of the same genuine and caring caliber! Vanessa at the front desk is delightful and all of the medical assistants as well. When you find a Dr. and staff that treats you with compassion & respect, it doesn't matter the distance.

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

Here is the whole tooth and nothing but the tooth! Neighborhood health care has dentistry. With a…read morenew building. A place you would like to sink your teeth into. My youngest has autism and when it was time for cleaning he couldn't handle the drill sounds. The dentist and nurse was very patient with my child. He explained everything he was doing and help him with proper hygiene. It was very clean and sterile. They were armed to the teeth with experience. After it was all said and done my child received a tooth care bag and a fidget toy. His dentist office visit was tooth-tally awesome day.