My first time in restaurant with Michelin Star and I sincerely hope that others are not like that. I summarize my story:
1. About a month ago I booked at the restaurant and requested a reservation for the long tasting menu (Gastro) which is about € 180.
2. On the website, they boast of being able to adjust the menu to any type of allergy (in my case the shellfish), which made me throw myself upside down to choose this restaurant for my girlfriend's birthday and it was also my mum's Christmas gift to me [go to a restaurant with Michelin Star at last !!]
3. In the reservation I ordered the long Gastro tasting menu and specified in the comments that I am allergic to shellfish, hoping that as they put on their website, they will adapt it for me (as they have already done in restaurants like Osaka, in Lima or Buenos Aires)
4. They got back to me almost immediately confirming that they had read about my shellfish allergy and that everything OK.
5. A month later, yesterday, when I arrive at the restaurant for my girlfriend's birthday, they tell me at the entrance that if I am allergic to shellfish I shouldn't choose the tasting menu and I should go to the regular menu instead since the tasting one is based on shellfish and it would be almost impossible to adapt it for me. BAD START
6. Although the staff was very friendly and sent 3 different people to solve my problem, finally and honestly they told me that it was best to go with the regular menu since they have no plan B prepared for shellfish allergies (although they claim on their website that they do and they confirmed it to me a month before via email).
7. I agreed to go with the regular menu and that my girlfriend stays with the Gastro tasting menu.
8. Here comes the best: after all this and being the restaurant literally empty at 8:30 pm, they tell me that since I am going to eat from the regular menu they have to move me from the bar, which is where you can see the magic happening (cooks preparing the dishes), and I have to go to the lounge inside. What?!?!?! I mean, after all the trouble and me fighting for the tasting menu that I was dying to eat, they tell me that even though my girlfriend was having the tasting menu and the restaurant was empty, I have to go to the lounge ??? Of course, I refused, to which they told me that they were going to consult it with I don't know who ... they finally accepted that I stayed at the bar (only imagine...). Only the fact that they had the courage to ask me that... Anyways...
9. The food was good but not VERY good and moreover if you have to pay a € 277 bill. My gf didn't like the Gastro tasting menu at all. It's true that some dishes are up to each one's palate, but the oysters, for instance, that she loves them, she couldn't even finish them. And it is not that she is any silly rich cock who throws food away, if she doesn't eat it, is because she really does not like it.
Long story short, very friendly staff but with little common sense especially by asking me to get up from the bar. The restaurant is very expensive. If they sell it like a regular good Japanese restaurant, OK, if not, NO. read more