After avoiding the dentist for longer than I care to admit, I scheduled an appointment with…read moreLansdowne Family Dental. Contrary to some reviews, the experience was very smooth. I had the opportunity to fill out paperwork in advance, and advise the office of my fears and concerns. Sonali did a fantastic job with the cleaning, and was very personable. While I didn't spend a great amount of time with Dr. Vu, he seemed very kind and knowledgeable as well.

Friendly and welcoming. Very pleased with my new dentist! They were gentle which is always my…read morefear with going to the dentist.

Initial visit was great! Dr Harmon was amazing and thorough. My follow up is in 2 weeks. I will…read morecontinue coming here until I can't no more

Amazing experience , extremely professional. Everybody at the dental office was friendly and kind…read more The environment is neat and clean. I will be taking the entire family.

Never seen at appointment time. Hour wait at best. Staff struggling with professionalism. Hygienist…read moreare rough on good teeth to probably cause an "issue" for more expensive services. Switching immediately.

very slow . It took an hour to be called to the back . I hear them ask to clean a patients teeth ,…read morethe reply was " I got other things to do doc". We walked out , never coming back !

Hi, I just returned from my dental appointment at Barclay Square, AmeriDental Group…read more Everyone in this office is so very friendly & caring. I highly recommend this group!

From the owner: We have moved to 523 S Oak Ave, Aldan, PA 19018read more

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

The staff, namely the dentists, convinced me of all sorts of major dental anomalies that were not…read morewarranted. I later learned the crowns I had were not required as per another dentist I was examined by after I thankfully left Elegant Smiles.

I was always embarrassed about my smile. My teeth looked horrible. I had horrible tooth…read moresensitivity. I made an appointment. They took me the very next day. Which was awesome. Got X-rays got fillings that day and a few follow ups. They deep cleaned my teeth. It looked awesome. Sensitivity is gone. Still nervous because anyone with sensitivity knows how scared you are to have THAT pain. My problems is resolved. I'll go every 6 months from now. Financially they work with you and gave me big discounts. My fear of the dentist is gone. They have numbing stuff nowadays. I love this place. My confidence has improved a lot. Future - I'll go every 6 months and I want to enquire about teeth whitening. Since I was a smoker and want extreme white teeth.

Receptionist Kay was terrible. Asked several times to speak with the manager and every time I was…read moreput on hold for 10 mins with no answer. I am not exactly sure what her issue was as I have been a loyal patient and only needed to resolve a scheduling issue that was on their end! 5 times I called until finally I decided to cancel service with them.

Dr. Stevens is amazingly personable and extremely talented at his craft. A true artist. Highly…read morerecommended!

The office does great work, especially one of the wonderful dental assistants. Her name is Lamika,…read moreand she did a great job with taking x-rays in a manner that was quick and professional.

If no stars were an option that is exactly what I would give, based on lack of professionalism and…read moreinability to provide products they advertise due to lack of expertise and poor work ethics. Timeline of Events as follow: Nov. 2023 - I had a consultation was provided with a quote, during consultation I asked all questions and advised on my needs in order to make a decision as whether or not to do business with them. Dec. 2023 - I go into office for fitting at which time receptionist produces bill that is $150.00 in excess of what I was quoted. I bring this fact to her attention. She goes to office manger who advises that as a courtesy they will write off the $150.00. In my mind I'm thinking this is not a courtesy and where did this extra $150.00 come from? Dec. 2023 - I pick up product and it's incorrect color, Aspen agrees to remake it. Dec. 2023 - I pick up remake 7 days after. Jan. 2024 - Less than a month later the product breaks. Aspen advised they will remake. Upon picking up the remake I advise them that there are minor modifications I need which I was told can be done by the in house tech. The receptionist is adamant that it must be done by the doctor and gives me an appointment with the doctor. Jan. 2024 - Day of the appointment I am notified by Aspen that they need to cancel the appointment due to the doctor not being in due to sickness. I advised the receptionist that I don't need to see the doctor I need to see the tech again receptionist is adamant that appointment is needed with the doctor. Jan. 2024. - A few days later I go in for scheduled appointment only to be advised that the tech is not in and the doctor cannot handle. So I'm again given another appointment. Jan. 2024 - I finally have the appointment with the tech whom when making the requested modifications damaged another section which now resulted in them having to do another remake. Well as of today I went in for appointment to pick up remake. I requested two modifications which again I was advised the in house tech can do. I'm sitting in the chair I overhear the Dental Assistant conversing with tech about the modifications that I was requesting. The technician becomes unhinged screaming at the top of his lungs that he is not doing another remake (mind you I didn't request a remake I requested a modification) and how he is done with this. From there the Office Manager comes in telling me that the Doctor will be in. I first advised the Doctor of my dissatisfaction with the tactless unprofessional behavior of his technician and further advised that the technician owed me an apology. The Doctor continuously tried to justify the behavior of the technician. Further along in conversation I am giving the Doctor back his words with respect to modifications that he told me could be done in house. The Doctor becomes extremely annoyed advising me that he does not like the fact that I am continually saying "You told me", I'm thinking to myself this is weird and everyone in this office is weird. Trying to remain calm and refrain from using trigger words, I communicate to the doctor the very minimal modifications I needed done, the Doctor says that he can do them. I then question if he the Doctor could do them what was the issue with the tech doing them? The Doctor responded perhaps he doesn't know how. Ultimately I expressed my dissatisfaction with the practice a whole as well as the product received. I was offered a refund which would have required me to leave the product which wasn't a doable option. I did express to the Doctor that I would be filing a complaint with the PA Attorney General's Office. At this point the Doctor became unhinged, and in doing so the behavior of the tech was understood as behavior start with the head. Unhinged Boss produces an unhinged worker. The proper way this should have been handled would have been for the Doctor to apologize for the horrendous experience from inception to present , and to offer a full refund without requiring me to leave the product.