This experience was unfair and I want to share it…read more On Tuesday, I had a dental appointment at 12:00 PM. The day before, my daughter had just returned from an international trip, and we were staying with family in Delaware. Even though she was exhausted from traveling, I drove back that morning so I wouldn't miss my appointment. Before I arrived, the office called to let me know there was maintenance being done in their building that they were not aware of, and asked if I could come later. The receptionist who called me was extremely kind and professional. Later, she called again to apologize because the power had gone out and they had to cancel my appointment. I completely understood that it was out of their control. She rescheduled me for Thursday at 10:00 AM. Unfortunately, on Thursday morning, the power went out in my bedroom because of my air conditioner, which caused my alarm to shut off. At 10:07 AM, I received a call asking if I was on my way. I called back at 10:12 and explained what had happened. I told them I live only a few blocks away and could be there in about 7 minutes. The receptionist told me that if I wasn't there within 5 minutes, I would not be seen. I said I understood and asked if I could simply reschedule. She then told me, in a very rude and dismissive tone, that I would have to pay a $50 no-show fee before they would schedule another appointment. I explained that just two days earlier I had been completely understanding when the office had to cancel my appointment because of the power outage, and I hoped they could show me the same understanding over being only about 17 minutes late due to an unexpected power outage at my home. Her response was simply, "Our power went out." I replied, "Mine did too." I also expressed that I felt it was very unfair to be charged the fee under these circumstances and that, given how the situation was being handled, I would not be returning to the office. Unfortunately, there was no empathy or willingness to work with me. I want to be clear that Dr. Barb and every hygienist my daughter and I have seen have always been wonderful, caring, and highly professional. This review is not about them. It is about how this particular situation was handled by the receptionist I spoke with on Thursday. My daughter and I have always respected this office and have never missed an appointment. In fact, there was even a time when we were both sick, and instead of canceling at the last minute, I called ahead to let the office know so they could take extra precautions to protect everyone. We still kept our appointment because we value their time. I understand that offices have policies, but I believe policies should also allow room for reasonable circumstances and the same understanding that patients are expected to show the office. After everything that happened earlier that week, I was disappointed by the lack of compassion and flexibility.

Called today to inquire about insurance for a procedure for my boyfriend involving a failed tooth…read morereplacement. He had recently spoken to Connie about this issue and I was under the impression that everything was squared away, but since he has a new insurance through his employer, we wanted them to check in about an updated cost for the procedure. The receptionist here was horrible. She was condescending and snarky throughout the duration of my call. She assumed that I knew nothing about how insurance works (that the provider has to contact the insurance company for an estimated cost) and talked down to me throughout the phone call. She insinuated that I was wasting her time and as a new mother, I don't have time to be treated in this manner. I will be finding a new dentist for him today. We only had planned on him staying with northeast because they were the ones that had done the procedure in the first place. I am sure Connie does wonderful work and is civil, however the receptionist literally drove us away. Never have I been so offended about what should have been a simple business call. Don't go here if you expect to be treated in a civil manner.

Would not recommend this dental place. They took me back 30 mins late but then tell their patients…read moreif you are 5 mins late they will charge you, or turn you away. the dentist herself was rude, unprofessional. Half of dentist's body was resting on the side of my face during cleaning. Instead of asking me to turn my head, she shoved my head, herself. Did not read dental history from the form I filled out prior. Uneducated in her advice. Will not be returning. Only positive was the receptionists and hygienists were nice.

He's so disrespectful very unprofessional and unpleasant i got a tooth pulled he got mad at me…read morecause i told him I felt pain so he was digging even harder then when done throws the gall in my mouth tells me to get up and leave never gave me no instructions no galls no i would never go to him again i recommend no one go to to him i don't even give him half a star the only reason he got a star is cause it would not let me go forward with the review so 0 stars for me

The staff at dental dream were very kind and pleasant. Doctor Anna was so great, and very…read moreunderstanding in regards of my oral health and addressed my concerns. I am would most certainly recommend this dental office. Thank you guys.

My family has been going to Dental Dreams for years. People need to understand they are a clinic…read moreand serve the less fortunate that is why they overbook. Otherwise they couldn't afford to stay open. If you know the drill and take something to do while you wait it isn't a bad experience. The people have always been professional and nice to us for over 16 years.

This Dentist is the best dentist I have ever known, And with…read morereasonable prices. I would recommend this dentist to any and every one. your truly Mr. Ronnie McCall/Deborah McCall

This place is nothing but a billing trap. I came for a routine wellness exam and ended up with a…read morebill close to $1,000. They charged $195 for the visit itself, then piled on separate fees for vision, hearing, and depression screenings that are supposed to be included under preventive care. The worst part? They billed over $500 for a single HPV vaccine (twice the real cost) and then tacked on extra 'administration fees' for each shot -- charges that should be bundled, not billed separately. This is blatant price-gouging and upcoding. If you value transparency, fair billing, and honest healthcare, avoid this clinic. Patients should not have to fight through inflated charges and hidden fees just to get basic preventive care. It's a shameful practice for an organization that claims to serve the under-insured in our community. Even worse, this clinic recently received a $500,000 state grant in March 2023 to support affordable care. An organization that's funded to help the community should not be price-gouging the very people it claims to serve.

Things started good. We were taken back on time. The nurses were very professional. From there it…read moregoes downhill. Were left waiting an hour while so called doctor is gabbing in hallway. The doctor comes in and extremely unprofessional. Shes comes in chewing and popping gum. Barely speaks english. If you have a choice i recommend you never go here !

I have been a patient of Dr. Szish for 12 years and I will not go anywhere else. He is very caring…read moreand knowledgable. He is amazing at what he does and I am grateful to have him as a dentist. His staff are always very polite and helpful as well. I would recommend anyone to his practice.

I have been going to Dr. Hazaveh for 20 years. He is meticulous and incredibly thorough. I would…read morerecommend him to anyone. I am a physician and if he was in my profession I would hire him in a second.

From the owner: Specializing in Implants and cosmetic makeovers including full mouth reconstruction and especially…read moreAll-On-4 ‘teeth in a day’

If I could give one star I would because of the rude lady at your office who drives the white…read moreLexus. I told a friend of mine I was going to go here and when she told me how the older lady with blonde hair who drives the white Lexus treated her for having to park her car there during an emergency - your office called the cops on her car for being there - it disgusted me. Definitely won't be getting my mouth worked on by such rude people. She said to my friend "you obviously can't read a sign." DONT GO HERE!!

I went there for a crown, which I had to come out of pocket 350. I wanted to do a split…read moretransaction. The manager told me they do not do split transactions because they have to pay the lab. How is that my problem they're still getting paid and with their name having the word affordable, you would think they would be able to accommodate different ways of payments. if you do not do split payments, just say you don't do split payments when you give an excuse that you just don't want to accommodate the patient

Very professional and caring when discussing my treatment options. Gave me a treatment plan…read moretailored to my situation. She is also a very skilled surgeon and I had little pain after my implants were placed.

I came here after a bad experience at a previous dentist and I will 100% keep coming back! Lori and…read moreTraci were so incredibly kind and helpful, and Dr. Medianick took the time to explain everything to me and made sure I was comfortable the whole time. Would highly recommend this place to anyone!!

Always a great teeth cleaning and attention to overall dental health. Appreciate the kindness of Dr…read moreM and staff!!