I am a Vietnam war veteran with an additional Aetna Supplemental PPO Dental plan. I am in need of…read morenew dentures, contacted Grove Dental, made appt, had 1st impression made. Office staff verified (twice) at that 1st visit that they would accept Aetna's proposal of $1,602. Ten days later I return for another fitting Now they tell me they are NOT sure I have Zero co-pay for the dentures they have listed at $4,800. I leave asking them to clarify all this. NOW, they receive confirmation from Aetna, my agent and I do a conference call, the person At Grove Dental again confirms I am and will not be liable for any Co-pay PRESENT DAY JULY 27th 9:30am I arrive for my designated appt, again the office manager tells me they have not received the confirmation from Aetna, THIS is now the 5th incident where Grove Dental has no ides what they are doing when it comes to patient rapport. HOW, many times must I or any patient put up with such incompetence where the left hand has no idea what the right hand is doing, do they not talk to each other at Grove Dental does one tech do something and not tell the others, does one office administrator do something and not write it down or tell any of the others working in the office? TODAY, the office manager wanted me to have a seat so she could go over my records, why, are yo hoping for a different result than what you already have after 5 times of quoting me and Aetna a price for your services. SORRY, you're inefficient and NOT professional when after all this time you still can't get your act together. Had this scenario bee positive and not negative I would have reconsidered writing such a scathing report... WHAT GIVES WITH GROVE DENTAL ??? Is it the money or is it complete incompetence ?

lused to love Grove Dental and would tell everyone to go here. But now I tell everyone to never go…read moreto Grove. For the past couple of years I have had nothing but horrible experiences with Grove. They have double billed me, my parents, and I know friends of mine who were double and even triple billed. Every other dentist bills the insurance first and then you pay why they say you owe. But oh no not with Grove. You are paid in full at the time of your service you then receive a bill for double sometimes triple the amount you have already paid. Frankly it is borderline financial harassment. The doctors always seem rushed because of how many patients they have. The last time I got a filling the doctor didn't even wait until the novocain took affect and started drilling. I will no longer be a patient of Grove and will NEVER go back or recommend anyone here. Update from my original google review. I have since been to a new dentist who has told me that she doesn't see any reason as to why I have so many fillings. I now have permanent tooth pain because of the amount of fillings. I also have now have extreme anxiety going to the dentist because of the last experience I had at Grove.

This is the first dentist office that I have been to and actually like. The staff is very close…read moreniche and, everyone is respectful & friendly. This is not a revolving door business which I appreciate. The dental hygienist does a amazing job at cleaning your teeth and giving tips. The dental assistant is great as well, she always ask what issues or concerns you may have before starting any procedures and, tells the dentist for his own knowledge. I was scared to have my teeth worked on due to sensitivity plus, prior experiences at other dentist offices. The dentist here made sure I was fully numb and, while he is working he lets you know exactly what he is doing. He's really good and pretty quick at getting your teeth or tooth taken care of. From the front of the office the the back, I am extremely pleased.

Awesome office and caring staff. Had the best dental…read morecleaning of my life. Try them, you'll love them.

As someone with frequent dental issues and a deep anxiety of having dental work done, finding a…read morecapable and trustworthy dentist is of the utmost importance. I've been seeing Dr. Latourelle for years and the quality of service I've received time and again cannot be overstated. Short waits, modern and clean facility, personable staff, etc. Dr. Latourelle is also very considerate when working; he's perfectly willing to explain what needs to be done in understandable terms and makes sure that there's no discomfort during an ongoing procedure. So long as this practice is running, I'll be going here.

The coordinator Angie is not professional at her job. She had a really bad attitude towards me:…read moreDidn't let me finish what I need to explain to her of my situation. She kept looking at her computer and challenged me with questions that wasn't related to why I am here for the appointment. She still wanted to dismiss me and sent me to a third party clinic, even I showed her my referral in my email. I asked to talk to the dentist. She refused for me to see the dentist. The dentist walked in and took me in for an exam. She was rude and nasty. She treated me like a child, acted like she is a principal. I am very upset.

I took my 90 year old father there with terrible tooth pain. The dentist said they had to check…read morewith his cardiologist before they could take the tooth out. They told me they would send the information to the cardiologist right away via fax. I called them a few days later and they said they didn't hear back from the cardiologist. I called the cardiologist who said they didn't receive a fax. The cardiologist called American Dental and they said "oh the fax didn't go through". The cardiologist said OK email it instead. It was never received!! The cardiologist called multiple times but never received anything. Over two weeks since the original appointment and nothing!! So my father suffered with pain that whole time. I called a different dentist and they got him in right away, I will NEVER go to American Dental again (I am a patient at a different location), but after this they are not getting any of my money. THE PEOPLE IN THE OFFICE THERE WERE ALSO LESS THAN PERSONABLE.

Teeth Cleaning: Very Scary, I thought I was going to choke…read moreto death. The dental hygienist put me flat on my back to clean my teeth. Then she kept spraying bad tasting water into my mouth, several times I started choking. When I asked what was in the water, she said medicine, I never was informed and she didn't tell me what it was. I told her that I can't breathe but she didn't seem to mind. Never will I go there again.

Don't go here! He does work that isn't necessary. He determined I needed root canals that he…read morecould perform. I was having zero issues. I trusted him, got a bone infection, had to have both teeth extracted later, and ended up needing implants.

My wife and I and our son have been seeing Dr. Hassler for over twenty years. He and his staff have…read morebeen very attentive and have performed everything from cleanings to major repairs with skill and minimum discomfort. We highly recommend this practice.

My wife and I have been coming to Dr. Hassler for many years. He is an excellent dentist who has…read moretaken great care of us and one who remains current with the latest and best dental technology. And then there is that great dog to greet us, along with a great staff.

Pros: good at novocaine shots, pain-free. (Pinching cheek...)…read moreCons: I didn't enjoy my root canal.

Of course, I'd be the one to break a tooth after hours during a pandemic…read more.. After a search of "emergency dentists near me," I came across Angstadt Family Dental. Five stars and close to home, so I called and left a message. Within 15 minutes, Dr. Eric Angstadt called me back. He asked if I was in pain, or if I could wait until the following day. I opted to wait. I had the pleasure of both Drs. Eric and John Angstadt attend to my broken tooth. No pain, no drilling, and it was temporarily fixed in 20 minutes! Went back a week later for a temporary crown, and once again, I had to call after-hours because of some discomfort. Dr. Eric happened to be in the office and had me come right over. A few tweaks with the drill and BAM! Problem solved! I'm not a fan of dentists, but I'm a HUGE fan of excellent customer service and response time. I'm happy to give Angstadt Family Dental five stars, my undying gratitude, and my business!

I will admit I am a huge baby when it comes to going to the dentist. I usually hold off until there…read moreis an issue then go I know this is the reason I dislike going to the dentist but I'm stubborn. I went to Deibler Dental and the only mistake I made was not going years ago. She is by far the best most caring gentle Dentist I have been to in my 54 years. I am completely astounded by the care I received for a last minute emergency. The staff are extremely friendly knowledgeable and helpful. The Dental Hygienist seems to know more about dental care then many other dentists that I have been to. I am switching my dental care to Deibler Dental and would recommend her to anyone I know !

From the owner: Deibler Dental is your dental care in Wyomissing, Pennsylvania. If you are someone who has a bit of…read moreanxiety about the dentist, we strive to help you feel as comfortable as possible. We have the best technology and pain management methods available. Allows us to help whiten your teeth and give you back a sense of confidence when you flash a smile. Restorative dentistry includes teeth whitening, implants, crowns, bridges, veneers, fillings and dentures. All of these things are meant to fix problems with your smile and help you get rid of any pain. Our goal is to have you in quickly and back out. We always welcome new patients and have a stress-free check in system. Our insurance filing is easy and we take patients of all ages. Call us to schedule an appointment.

Lousy customer service. The front desk insisted that I needed to leave a credit card on file for…read moreany "incidentals" such as a missed appointment. I told them I was not comfortable doing that, as I had 2 different credit cards hacked in the past year. I also told them that there has never been an issue with me paying a bill, I have always paid at time of service. She simply said, "this is our policy, you're not going to be able to come back after today." I have never heard of this and have been to plenty of dr's offices, plus a run a dr's office. They lost a good, paying customer.

if there was a -0 this is what would be given. I'm going to try to make this as short as possible…read more As I went in to have a bridge put in. after the impression came back went in to have fitted and it was not done right, there was too much play on the one side had to get another impression to have sent out again. almost 6 months later had the bridge put in. I can say I am not very happy with it. it has already popped out; I had put it back in and was able to get an appointment 2 days later and for some reason it would not come out so they did not want to force it out, so I left. just the other day it has popped out again was able to put it back in. I have had a bridge on the other side done at least 20 years ago from a dentist that has retired (reason I went to American Dental), and it has not ever popped out the way this one has from American Dental. I can also say the teeth on the bridge are a bit too big and I am sure I will continue to have the bridge pop out again. too much money to be wasted. this is very aggravating. also had an issue for my husband as he was going to have partials and the first visit the estimate was given and was paid however here to find out they would have to do some grinding of the jawbone and teeth extractions the cost was 14K he decided not to go ahead with the partial. had I not said anything (months later) I would have never got our money back. I even had to get the insurance company involved. they never even submitted the claim to the insurance company (even though it would have been declined) until after the insurance company got involved months later, we did get the money back. I have since found another dentist and they are wonderful. they even can-do crowns in the same day, no waiting. I would avoid American Dental Solutions if at all possible.

I came here after a bad experience at a previous dentist and I will 100% keep coming back! Lori and…read moreTraci were so incredibly kind and helpful, and Dr. Medianick took the time to explain everything to me and made sure I was comfortable the whole time. Would highly recommend this place to anyone!!

Always a great teeth cleaning and attention to overall dental health. Appreciate the kindness of Dr…read moreM and staff!!