Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

I originally took my 2013 Hyundai Accent over to this location when Harvey came through and had…read moresome flooding into the car. Steve and the crew worked hard to get the car working and helped answer any questions that I had. They also went through and made sure to work with my insurance for any issues that may have popped up and needed additional funds. Till this day, I have taken my car to these guys for any issues that I may run into as well as my oil changes. Here in a week or so I'll be there again for another oil change as well as getting the car checked and prepared for the trip in the snow. These guy are hardworking and honest, if you want to be told how it is feel free to give these guys a chance.

This is my go to spot for anything from inspections to you power steering pump replacement…read more Mr. Steve is always friendly and helpful. He Makes everything understandable.

I like Flocko and the rest of his team . They are fair and…read morealways honest with me. Since I moved to Houston 5years ago my brother turned me on to him& no matter who I call or wht situation I hve found myself in with ol bessy, ( thinking it's a better situation) I find my way right bck to FRJ - the best go to for my mechanic needs . I'm a woman and most of us don't kno .... Whn it comes to vehicles. Truthfully Idc either , I jus want to kno tht my car will go whn I need it to & not worry about being ripped off !‍ U truly get Wht u pay for & I don't mind paying at all ! Thanks FRJ!

At the nearby McDonalds parking lot, I inadvertently ran over a foreign object and the front tire…read moreof my vehicle was punctured . I checked and saw the nearest tire repair place had good reviews. I drove to FRJ, they were busy with three vehicles being worked on in the three service bays. Flocko met me, examined the tire and called one of his mechanics over. They jacked the vehicle up, repaired the tire and then tested the repair for leaks. I was "good to go". I was very impressed that Flocko realized that I could not drive the vehicle very far with the damaged tire, and he immediately assigned someone to repair it. The price was reasonable. That is wonderful customer service, thank you Flocko.

Great repairs from a trustworthy company! I have been taking my vehicles here for over 15 years.read more

I have been going to American Tire & Automotive for over 25 years. The business is owned by Billy…read moreand Debbie Shelby and you won't find a more honest, more reliable and more reasonable place to take your car. I have never had an unpleasant surprise when taking my car there, rather I normally get a pleasant surprise like when I think I have an expensive problem and they tell me that something came loose, they tightened it up, no charge. This is the ONLY place I will take my cars.

Took my Explorer here for a flat tire (nail) and state inspection. The service was very fast, the…read morestaff friendly and courteous. They fixed the flat and inflated all 4 tires. Also did a complimentary check (brakes, air filter, etc.). Waiting area was clean and coffee was hot. Was looking at their service prices and these were very reasonable. Definitely my new go-to place.

Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I have unfortunately required the services of this business two times in the last few years due to…read morethe carelessness of others. I took our brand new Hyundai Tucson which was rear ended and required a lot of repairs. Our car was only two months old. When the repairs were completed, it looked and felt brand new. No strange noises drove perfect, and looked brand new. A couple years later my 9 year old Maxda CX9 was also hit at my job in the parking lot. Again after this business completed the work, it looked great. They even buffer the entire car which made look much newer than being a nine year old car. I am really happy that I had been referred to this business years ago and I have never been disappointed. Thank you for your great work!

Thank you, Atascocita Car Care team! I'm so happy I choose…read moreyou for my car repair! Your team made the process of dealing with insurance and getting my car repaired so easy! My car is a happy girl now and she looks great! And thanks for the extra care of washing and vacuuming her too! You guys go above and beyond for your customers!

I have been here twice and both times I have had good service. The last time I was here I needed…read morenew front brakes and rotors. I was able to drop my car off on Saturday morning when they opened and they completed the job around 11 am. I think the prices are fair but my only recommendation is to pay with cash or a check because there is a 3.5% charge when you pay with a credit card.

Exceptional service performed on my vehicle today. Quite a drive for me, but worth the time. I was…read morevery happy with the results of my alignment. I had other shops tell me that they were unable to get within spec. Brand new tires were installed last week and a bad alignment would have caused issues further down the line. Thanks again.

We have used Sullivan's twice now for sprucing up our car and van…read moreBoth actually needed some body work The vehicles came back looking amazing! they even vacuumed! Service was very quick and the employees were very nice, reasonable prices I would recommend to everyone!

My name is Lucille Sims I went back today to they shop to see if they can fix my overhead console…read morethe staff over there are friendly and Professional Felipe fixed it with in seconds I love these guys I give them a 5 stars