STAY AWAY!!!!!We went to this place to get a catalytic converter replaced. My car was running…read moresmooth before I went there. After we picked the vehicle back up, the car was running real rough. I asked them about it, they stated they did nothing but the repairs i asked for. I took it to another mechanic, and they showed me that whomever worked on the vehicle broke some things under the hood! They wouldn't own up to what they did, gave me a bad catalytic converter, and i had to pay for another one. I unfortunately had to bring my car back because if the warranty, and the check engine light coming back on because of it, and when i got my car back, my car was shaking ahain and it was not shaking initially. These guys have no idea what they are doing, dont take accountability, fast talk to try to grt you to believe that they didnt mess up. Stay away!!!!!

This is not a good place to take your vehicle. I took my vehicle there for a catalytic converter…read morerepair and they damaged my vehicle and they new acknowledged that the damaged my vehicle and the so called refuse to compensate me; I had to spend and extra $500 dollars to my a fuel pump and labor. Stay away from this place: new owners and the job is shitty and the workers are very unfriendly and they charge very expensive to replace converters now. Go somewhere else.

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Very honest and fair priced . The turnaround time on the repair was faster than I expected. A/C…read morecompressor, condenser replacement.

I left my vehicle there for a minor oil leak. A week later, it was finally done. They charged twice…read moreas much as the estimate. This place was referred to me as honest, but I am never going back because I don't know what the charge is going to be at the end.

Helped me out when I was in a bind , went above and beyond to get me on the road , very professionalread more

Terrible service repairs took weeks, poor communication, and my car came back with new issues.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

The hours are wrong they don't open until noon and they don't return your calls.I would call before…read moreto see even if is open.

I've been bringing my car here for years through recommendation. They're always decently priced and…read morealways do a damn good job.

Has always done the best job with our cars, I will still drive from Dallas just to go to Tommy'sread more

I have a 1968 corvette that needed a new gas tank. No one would touch this thing.it was rusted in…read morethere and leaking like crazy. Darrell said he'd take a look at it.mind you no one would help me at all.I had it towed to tommys . Long story short I im cruising around in my 68 because Darrell can do the job. I'll definitely be back!