Went to recycle some cans with my son. The bags we brought in were clean when we brought them, but…read morebecame very dirty in the facility bc obviously there is nasty liquid everywhere. Our leftover items the machine wouldn't take and our bags were covered in filth by the time we were done and there is no trash bin you can put that trash in. I did not want to put it in my car, so what am I supposed to do with it? The answer is plan ahead and bring an additional clean bag so you can get the stuff back home. But the reality is that 95% of ppl at the bottle drop are homeless. So why is the city not providing a trash bin nearby?? It's ridiculous. In my case it wasn't much trash and we were parked outside a nearby business so we put the trash in a trash can outside. There was no sign saying what sort of trash was allowed or not allowed. The security guard for the business (Lowe's) was outside and didn't say a thing when I put the trash in the bin. He then took the trash back out and chased us down with it! It was uncalled for! What a power trip! Why not have a sign on the trash can, or say "I'm sorry no recycling trash in that bin". When I asked why he didn't just say something or have a sign he immediately became volatile saying "have fun sleeping outside"! H clearly is blinded by hatred for the homeless community that makes up the majority of folks in that area bc neither myself or my son look homeless anyway but it still doesn't excuse his behavior. In the end though.. where are homeless ppl supposed to put their garbage?? Carry it around for eternity?? Can the bottle drop area get a trash can for crying out loud?? Portland residents are taxed enough to support a dumpster. I don't think it's an unreasonable request seeing how the mission of the bottle drop is supposedly to keep Oregon clean and pristine. What a joke!!

Ok, those cans had been in my car for nearly a week and people break into cars for less reasons so…read moreI really needed to get them done. I was in the area and thinking that this spot was probably a horrible idea especially so close to their closing time. I was completely wrong! I live in Beaverton and the redemption center by me is a mess with a very long line of people cashing in their max. This was shockingly efficient - even with the people in line who clearly know what's what and are ready to rock. Everyone was averaging 2 bags. There is a security person right at the door calling out the free lane for you to go to. The floor was clean and I was just impressed as to the efficiency and how fast it was.

Great place to take recycling and great customer service! Highly recommend. The staff was…read moreextremely friendly.

Had a giant pile of crap left over from a renter. This was the best price option for us to get rid…read moreof it. The staff were good folks and helpful. Thanks!

As far as dumps go this one is pretty deluxe. Really clean (I know that seems unlikely--and indeed…read morethis doesn't include smells), and the staff here are super friendly and helpful. You drive up on a scale and they weigh your vehicle, then you drive into a massive building and dump your junk. They reweigh your vehicle and charge you based on the weight of crap you threw out. This isn't a "landfill". It's a processing station. From what I've seen watching their videos, Portland's solid waste is trucked out into the high desert somewhere and buried in a landfill. This transfer station works to pull out all of the recyclables before that happens. Remember to cover your load.

As a remodeler I go here all the time and I appreciate just about everything this place has to…read moreoffer - it's usually an efficient operation and my visits are painless. This review is really only to address the poor service of one employee - Charles (older, Black male) - who was working at my last visit. I pulled my vehicle and trailer quite far into the public entrance and waited a few minutes for someone to approach (there was no one visible). After a few minutes I looked around and to my left saw Charles sitting down in a chair - he looked to be texting on his phone. I yelled out "hello?" and he ever-so-slowly came over and proceeded to start the process (I had paperwork) so slowly without a greeting and in such a disinterested manner that I wondered if he had fallen asleep standing up. He turned a quick paperwork collection and inspection into a painfully long process where he barely moved. Felt like he was paying me back for disturbing his slumber. Maybe he can retire or find a place where he doesn't interact with paying customers?

I called, phone answered quickly, problem explained, problem solved! Well done, very pleasant…read moreperson answered the phone and took care of me!

If you can avoid this company, I would highly recommend it. The customer service is horrible with a…read morehint of sarcasm. I have been a customer since 2018 and never have a good experience when I call. Horrible company in my opinion

I use recycle. Always in and out. People working in there are super friendly. I say hello and they…read moresay hello back. They just monitor that the right things are going in the right places.

Those complaining about the prices here are kinda off their nut. I brought in a brutally heavy RV…read morerecliner sofa with all metal undercarriage that had been sitting in the rain soaking up water all winter, (took two to just barely be able to muscle it into the truck bed) along with an old demo'd toilet, and other various bits of household junk. Total charge was just over $20. Very worth it. Easy to navigate, in and out in under 20 minutes. My experience couldn't have been better. (Well, if it was free I suppose that would have been better, but c'mon). Good, easy dump.

Mark and his colleague came out to pick up some metal at our school. They were efficient and…read morehelpful. They only charge 10 bucks but we paid them more as they definitely deserved it. I would use them again in the future. Great value and hard workers.

Mark was wonderful! He came out to the property we were cleaning up, several times for various…read moreloads of metal, appliances, and even a greenhouse frame. He was careful to take everything he was told he could take, leaving the area tidy when he was done. He's a talker as well, which I enjoyed, but had to get back to work.

Oof this bottle drop is the prime location that 'everyone' goes to. Expect very long wait times if…read moreyou don't have the green bags to drop off- That is one of the nicest option they have and very convenient, but you don't get your money right away (usually in a day or two). The drop off door is on the side near the entrance. You need your card to open the door (wait three seconds to pull). After I go drop off my cans, I go in and get a box of bags and print some tags. *Usually* there is paper for tags, but if it's busy and they're out, your best bet is to come back later. Your maxed allowed bags to drop off every three months is 15. A nice pro is there usually is security around. I am giving this location low stars because of just how... busy and not so clean it can get. The area is also sketch as it's in a high crime area with business slowly moving away. Line is long outside the door, but only a certain amount can be in. Line also forms pretty early in the AM. Parking is tight. I wish I could give The workers the 5 stars as they are always nice and helpful and I'm thankful they show up. There is also the bottle drop app that is convenient that has your card on it and balance and remaining bags.

To start it off the security guard treated my mother and me very poorly. She assumed my mom was…read moreyelling and rudely said, "Stop screaming in my ear." when my mother was just confused on why the other people on a different line were going first.My mom is one of the nicest and hardest-working people I know. The guard then screamed at my little sister, who is a minor, and I confronted her about her behavior. She responded arrogantly, claiming her job gave her power. She made racist remarks about Mexicans and people of color and even threatened my sister with a year-long ban from entry. The worker next to her witnessed the situation but didn't help. This encounter left my sister upset, and my mom, who is unwell, is worried about her. We deserve respectful treatment regardless of our culture or skin color.

I mean bottle drop. It smells. It's always got tons of people BUT there is a door at the back of…read morethis building. And it's fast and easy to drop. I find that with this location my balance is usually updated within 24 hours. Which is fast. It's easy to print your tags and hold your breath and run out lol. But I hate doing this. Even though I rinse my cans and bottles they still gross me out and I hate lugging them. BUT save the planet. Make a few dollars back on your deposit fees. It's a win win.

Very rude and confrontational employee. Some of our bottles were considered less than appropriate…read moreto return. We were confronted as to which we apologized and said we understood and STOPPED loading anything into the machine. he proceeded to SHOUT for everyone to hear about how DISGUSTING the bottles were. As I was turning in the receipt, he saw me and deliberately started talking about us to another employee loud enough for me to hear. I confronted him and told him he was out of line and represents the company he works for. He went on to rudely tell me that he is glad we learned our lesson. His behavior was disgusting and I highly doubt we are the first ones to deal with him. People like that should NOT be in customer service.

I live at MonteVista in Beaverton and we've had ZipEco at our complex for almost a month now and I…read morehave been so pleased with the service. I hated taking my recycling and trash down when it gets full because there is only one trash area in my complex and it was a major wreck! Now that ZipEco is offered to us I love "trash day". The person working our route is always here right at 7pm so I can bring in the receptacle before I head to sleep for the night. The instructions for use are well explained and easy to do, and nightly service makes it easy to stay on top of your housework. Before my roommates and I would stuff the trash so full we could barely close it because none of us wanted to take the trash down the stairs and then fight for space in the full dumpster. My neighbors never flattened their cardboard boxes down so the recycling was a nightmare every week. Now with the rules ZipEco has in place they have to flatten the boxes and recycle correctly if they want it to be taken! ZipEco was the best idea my management has ever had, I appreciate this company so much, they make the worst part of housework way easier for me.

Carrie and her team couldn't be more professional, responsive, and kind! The process couldn't have…read morebeen easier and from first inquiry to pick up, it was only a few days. Amazing. Very highly recommend!!