Dr. Jay Bradley and his associates have treated me like family for the last year. Not only is Dr…read more Bradley my ophthalmologist, but I visit the Aesthetic Center routinely for Skin Pen and botox treatments. With as much as I work, I enjoy spending my days off getting these treatments since the girls in the aesthetic center are so personable and fun to visit with. Furthermore, the entire staff is accomodating, and really bend over backwards for their patients. I was very excited when I learned the office made upgrades to start accepting American Express, which my husband and I really appreciated. I couldn't be more happy with the care I receive at West Texas Eye Associates.

Here I am again dealing with the incompetent business office at the Quaker location in Lubbock…read more If my insurance allowed me to go somewhere else, I'd be gone in a minute. These people lowball your estimate. They make you pay that up front. Then blame the insurance company when they send you a larger bill after surgery.. I paid up front almost 700. That was supposed to be what my insurance wouldn't pay. I questioned it heavily about everything being included. Oh yes ma'am he (Jason) says. These employees have been there long enough to know how estimates should be figured. Yet they lowball to get you to sign off on the surgery. After surgery I get another bill for 800 plus. There were no problems with my surgery to cause extra charges. Really bad business practices. If you have the option to use another place? Go there instead of here. The business office is inept. Incapable of treating people fairly. So deceptive. They are in no way being upfront with their patients about cost of services. Evidently their company thinks that is fine and encourages it. I have no problem paying my bill. I just expect West Texas Eye Assoc to be upfront about charges form the beginning. Oh and if you tune in to people talking in the waiting area, it's always packed. You'll hear many complaints. One lady and one gentleman were more than happy to share their experience with West Texas Eye business office. I know I am not alone in my experience.

The most arrogant and pompous Dr. I've seen in my life. I will never accept an appointment with…read morehim again. Dismissive attitude over answers to questions he asked. Talks over you when trying to answer. Nonexistent bedside manner.

Shockingly cold and uncaring doctor. Literally spent less than 5 minutes with us and did not allow…read moreany questions or concerns about medication being prescribed, but immediately said "you need a second opinion," said goodbye, and walked out of the room. Do not recommend him or this clinic.

Dr. Graham is amazing! He did a great job explaining my vision but also an eye disease I have had…read more Very knowledgable and friendly. The wait time is a little long but very worth it.

Doctor has the personality of a doorknob. Unfriendly If I had not asked questions, I would have…read morenot information on cataracts and macular degeneration. They wanted over 400.00 for contacts that are available at Costco for 90.00.

He did eye (cataract) surgery on both of my eyes. And he did a great job!! I would definitely…read morerecommend Dr. Frasier.

Dr. Frazier is awesome! Nice staff, small office....great place to get your eyes…read morechecked........current, up to date equipment!! Christian environment!

Great staff and Dr.is very knowledgeable and answered my questions so I could understand what is…read moregoing on with my eyes.

Afraid of cataract surgery? I couldn't even put eye drops in prior to my first cataract surgery 5…read moreweeks ago. I didn't know what to expect...so here's some info. They call you back pretty much on time. Make sure to follow directions (no food or drink, someone to stay during your procedure and to drive you afterwards, etc.). You go to holding area. No changing clothes or removing shoes even. Dress comfortably. No makeup, etc. You'll lay on a bed and they start putting eye drops in, asking some questions, I got an IV? (like an IV so they could give me meds to do a block in order to do my surgery, I don't think they do that with all surgeries). Since I was medicated for the block, I ended up in the operating room without knowledge of the trip there. They covered my face and I don't know what else in order to do the procedure. I was aware but it seemed sort of distant. I was aware when Dr. Murrell came in and was talking to me. It seemed like I could see shadows while he was doing the procedure but I didn't see anything coming at my eye nor did I feel the need to blink or dodge something like I thought I would do. I was terrified to have the procedure. I was very nervous. I couldn't even stand to have somebody put eye drops in. I thought I would actually fight the equipment that was holding my eye open while they were doing the procedure. But I didn't even have the urge. It was really not nearly as traumatic as I was expecting. Afterwards, you basically immediately get to drink something and leave. They send you to get something to eat and then you go back to your doctor's office for a quick check. I had Dr. Murrell do my eyes. I am telling my experience with him at the Surgery Center. I don't know if it is the same for pretty much all doctors but you could ask. I just thought I'd try to let other people know of my experience in case you might have some of the same thoughts.

I drove over 100 miles after hearing about how Dr. Khater and his partner could possible fix my…read moreastigmatism with laser eye surgery. From the first time I walked into the West Texas Eye office I felt very comfortable with the staff and meeting the physicians. I was completely at ease and after doing a lot of research & felt I was in good hands. Dr. Khater and his staff at West Texas Eye were very friendly and courteous. Everything was explained in detail and every questioned answered directly. I was given numerous eye exams by both Dr. Khater & his partner Dr. Bradley due to the astigmatisms I had in both eyes on the first day before I was found eligible to have LASIK surgery and I found that very comforting. Dr. Khater & Dr. Bradley will not accept someone for surgery unless that person's eyes qualify. Dr. Khater & Dr. Bradley have tons of experience and I totally understand the reason why they are considered one of the top places to go in their field.

Dr Khater is amazing! He diagnosed me when another doctor missed. He saved my vision. I was…read morerejecting a cornea from a transplant and he could tell and saved it. Dr. Khater also just performed cataract surgery on me. I have had no pain or discomfort whatsoever.

Dr. David McCartney provided excellent care. He listens to patients and checks out any issues they…read morereport. He shows patience and kindness. The staff also were very helpful and engaging.

Dr Boop and his staff are very nice and professional people. His work is complete and concise. His…read morepractice is eye care with specialties.

The second day I was back home on vacation, I got an eye infection. Yay! That's exactly what I…read morewanted as a welcome home gift. After going through a list of specialists that were covered by my insurance, Dr. Boop was the only person who could fit me in on the same day. The Good: He seems to know what he's talking about, and will answer any questions you have. He never seems rushed, and he was very thorough. He fixed my eye malady. The Bad: I showed up about 10 minutes late to one appointment and that had drastic effects. I ended up waiting for about an hour, but he still saw me. He did apologize about the wait. He scheduled 3 visits just to check on a routine issue. It was thorough, but I had to move some things around to make sure I could fit in all the visits. He's a bit long-winded. He definitely has a wealth of information in his head. Overall: He knows what he's doing, and does it efficiently. When in Lubbock, I'll definitely use him again.

Dr Webb and his staff are amazing . They care about you as an individual person not a number ,They…read morehelp you pick out your glasses

From the owner: At Webb Vision Center, we are fully dedicated to improving and preserving sight. We offer many eye…read morecare services, from routine exams to treatment of eye diseases. Our doctors welcome you to our practice, where we strive to make patients feel at home. This personal care and individualized attention are why people throughout the Plainview area come to Webb Vision Center for their vision health needs.