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Prairie House Living Center

3.0 (2 reviews)

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10 years ago

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Exceptional Community Hospital - Lubbock - 24/7 Hospital and Emergency Room serving Lubbock, Texas.

Exceptional Community Hospital - Lubbock

5.0(5 reviews)
46.7 mi

I never go to the ER unless absolutely necessary. I chose Exceptional due to their ratings and…read morelocation and it did not disappoint! They ran multiple tests, beyond what I had figured they would, trying to find answers for me. They listened to my concerns and actually addressed them instead of dismissing like most Drs/nurses would. They went above and beyond to make me feel safe and heard. Would 10/10 recommend coming here for anything. I will let everyone I know this is the place to go in Lubbock. You get the small town, personal care, with big city medical knowledge.

This is a copy/paste from a poor experience at Star ER: I do not recommend going to Star ER. I was…read morevisiting from out of town and got sick. I went to that hospital and paid my co-pay, just to be told by the doctor "you meet all the requirements for strep" and was sent on my way with antibiotics. The doctor didn't even run simple test like flu or strep. He checked my breathing with his stethoscope, that's it. I then received a $400 bill from my insurance. I will be disputing this. The next day, I was worse and could barely breathe. Since I was worse I had to visit the emergency room, again. I chose to visit Exceptional Community Hospital Lubbock. I highly recommend going to Exceptional. At ECHL, they tested me and I was negative for strep and flu. I ended up having a cat scan was advised I had an Peritonsillar Cellulitis. I was given morphine, antibiotics, and a steroid with advice to follow-up with an ENT. I'm still in treatment, having to see Allergist, ENT, PCP and a GI Specialist. Dr. Roger's and his staff were so friendly, patient and informative. I felt like they really cared. I had a $200 co-pay, which was steep for the unexpected burden on my vacation. I was able to set up a payment arrangement by paying something towards it and waiting for the bill. This relieved additional stress. I honestly feel that this hospital saved my life. Thank you Dr. Roger's and staff!!!!!! Notable: Fast service, caring, knowledgeable, and clean atmosphere.

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Exceptional Community Hospital - Lubbock - Emergency and trauma room.

Emergency and trauma room.

Exceptional Community Hospital - Lubbock - Spacious, private inpatient rooms.

Spacious, private inpatient rooms.

Exceptional Community Hospital - Lubbock - Me, in the hospital bed, waiting for an update

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Me, in the hospital bed, waiting for an update

Familia Dental - Dental Assistants

Familia Dental

2.5(8 reviews)
0.4 mi

Always a great experience, great and friendly staff. My…read morekiddos are not afraid of this dentist office or their appointments, that's always a good thing!

I've taken my toddler son here in 2019 and had a good experience. I wasn't sure of what to expect…read moreout of the appointment. He counted his teeth and brushed them and pointed things out to us. He was very friendly and made my child comfortable. However, I recently went and wasn't exactly pleased. I have very bad jaw pain and I explained this to the receptionist. She explained that they would refer out for TMJD, but that the doctor could give me medicine until then. I was nervous about going in the first place because I knew that my jaw would be hurting. I had them ask the doctor if I could take pain medication prior to that appointment. I took my medicine as instructed, waited quite a while before being called back. Then a lady did my X-rays. Then, I'm just sitting in the chair ......forever..... I asked the lady if they would be doing the cleaning today? (Which really needed to be done since it had been over 4 years since I've been to the dentist.) She replies, yes he's coming, it's just that we only have one dentist today. I have never had a dentist do the cleaning, it's usually the hygienist/ the one that did the X-ray. I'm thinking, so who was the lady that did my x rays, is she not a hygienist? Then the dentist finally gets to me, looks in my mouth quickly and says, well, no cavities. Then he starts cleaning them, which I figured would take a while since it's been so long. He may have been in there 2 min. Then says alright, that's it. I asked if he was going to floss my teeth. Replies, "yes, we can, but we already passed the other tool that gets it all." Then I asked, "well can you polish them?" Then he does that. It just felt like I had to ask for services that I have paid for. Then I asked about TMJD options. He gives me a referral. I asked if he could write a prescription for something until then. He says no. Then I asked about Botox injections to treat TMJD, which is sometimes used for that. He explains that Botox, tightens wrinkles, so it would be tightening the muscle too.. ummm but that isn't how Botox works, but ok. When I got home, my teeth really still didn't feel clean at all. I wouldn't recommend this dentist. Yes, it was cheaper than any other place I've ever been. Yes, we are currently dealing with COVID-19, but I expected more out of this appointment. I guess you get what you pay for. :(

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Familia Dental - Our Team

Our Team

Familia Dental
Familia Dental

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Prairie House Living Center - health - Updated May 2026

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