Always a great experience, great and friendly staff. My…read morekiddos are not afraid of this dentist office or their appointments, that's always a good thing!

I've taken my toddler son here in 2019 and had a good experience. I wasn't sure of what to expect…read moreout of the appointment. He counted his teeth and brushed them and pointed things out to us. He was very friendly and made my child comfortable. However, I recently went and wasn't exactly pleased. I have very bad jaw pain and I explained this to the receptionist. She explained that they would refer out for TMJD, but that the doctor could give me medicine until then. I was nervous about going in the first place because I knew that my jaw would be hurting. I had them ask the doctor if I could take pain medication prior to that appointment. I took my medicine as instructed, waited quite a while before being called back. Then a lady did my X-rays. Then, I'm just sitting in the chair ......forever..... I asked the lady if they would be doing the cleaning today? (Which really needed to be done since it had been over 4 years since I've been to the dentist.) She replies, yes he's coming, it's just that we only have one dentist today. I have never had a dentist do the cleaning, it's usually the hygienist/ the one that did the X-ray. I'm thinking, so who was the lady that did my x rays, is she not a hygienist? Then the dentist finally gets to me, looks in my mouth quickly and says, well, no cavities. Then he starts cleaning them, which I figured would take a while since it's been so long. He may have been in there 2 min. Then says alright, that's it. I asked if he was going to floss my teeth. Replies, "yes, we can, but we already passed the other tool that gets it all." Then I asked, "well can you polish them?" Then he does that. It just felt like I had to ask for services that I have paid for. Then I asked about TMJD options. He gives me a referral. I asked if he could write a prescription for something until then. He says no. Then I asked about Botox injections to treat TMJD, which is sometimes used for that. He explains that Botox, tightens wrinkles, so it would be tightening the muscle too.. ummm but that isn't how Botox works, but ok. When I got home, my teeth really still didn't feel clean at all. I wouldn't recommend this dentist. Yes, it was cheaper than any other place I've ever been. Yes, we are currently dealing with COVID-19, but I expected more out of this appointment. I guess you get what you pay for. :(