Nice clean well maintained pet supply store. They have a great variety of high end dog and cat food…read moreas well as supplement's and dehydrated animal treats.

New to the area. It's Nice store with a decent selection of items. I was looking for a few items…read moreand was not acknowledged the entire time I shopped. I was hoping this could be my new go to for my pups but sadly they don't carry Red Barn or primal brands.

my dog loves it there, they take great care of her, she doesn't want to come home. have…read morerecommended it to friends,

We have an anxious & fearful dog. Nick helped us so much, as we could not even get our dog in the…read morecar. He now gets excited to jump in the car. :) Our pup would also get sick while riding just a short distance, but he can now go with us. We were not able to even walk our dog down the block, but thankfully, we have seen this greatly improve. We are most appreciative for all of Nick's help, and he also has a very friendly & helpful staff!

My husband got me an axolotl from here. Store was very clean and fun variety of fish. Definitely…read moreworth the drive to airway to check out

They are the best for any of your pond or aquarium needs! They are super easy to work with, and…read morewill give you exactly what you want. if you go through them, you can let them do all the little busy work while you just get to enjoy your aquarium!

this is one of the beat stores in the area Kevin the owner is very knowable and is there most weeks…read moreends.

I honestly think it's unfair that this facility only has a 3.5-star rating…read more My first experience with Companion was when I dropped off my daughter's cat to be spayed. I was upset and unfamiliar with the process, which made the experience more stressful and caused some delays. To be clear, my frustration was directed at the situation and my daughter, not the facility. Despite my attitude, the staff handled everything professionally and never allowed my frustration to affect the quality of care they provided. My second experience occurred when my daughter's dog got loose. He was taken to Companion, and thankfully they posted him on their website. Because of that, we were able to locate him quickly and bring him home. Once again, the staff was professional, kind, and helpful throughout the process. My final experience was when I needed to surrender another one of my daughter's cats. During the intake process, I appreciated all the questions they asked to ensure the cat would be matched with the best possible new family. It was an emotional experience for me, and when I started crying, a staff member comforted me with a hug. Their empathy and compassion made it much easier to leave him there knowing he would be cared for. He was adopted within about a week, which made me incredibly happy. Because of these experiences, I will continue to use and support Companion's services. Every person I have met there has been wonderful. They are not only professional but also compassionate, caring, and trustworthy. Their staff consistently makes difficult situations easier, and I would highly recommend them to anyone in need of their services.

Terrible. They are extortionists. We were in the area to go camping and I have an old dog that…read morelikes to roam. He's also deaf and blind. When we realized he was gone we posted it on social media. Unfortunately, rather than return the pet someone had taken it to this shelter where they made themselves completely unavailable for 3 days so we couldn't get it back. They are almost never available with no way to get hold of them most of the time. This works to their benefit as they charge you fees each day your pet is there. So they kidnap your pet and then extort you by charging exorbitant fees to get it back. We also had to drive home as it became obvious we wouldn't be able to contact them for days and we live hours from there. They took advantage of this and called me with all kinds of threats of more fees, euthenizing our dog etc.

I have two 13year old Cocker Spaniels who I love and adore but they are older and very attached to…read moretheir momma. Usually, I have a regular pet sitter but this time she was not available so since K9 Country Club had been under new management for a while and the reviews were wonderful I decided to give them a try. We dropped in to get a tour and immediately we received a personal tour of the entire facility. We were very impressed! They stayed a week and were very happy and bouncy when I picked them up. K9CC was very accommodating and follow all directions for food and meds. Everything had been clearly labeled by K9CC and I had also requested my babies have a bath before picking them up. Randy, their groomer is excellent! He was very sweet and loving with both my babies and they loved him right back. They looked fluffy and smelled great! They were obviously well cared for and we will definitely return. Teresa Evans

I am writing this review to document my personal experience so other pet owners can make an…read moreinformed decision. My dog, Koa, was boarded at this facility on two occasions: July 3-5 and July 10-14. I cannot determine during which stay he became ill. When I picked him up on July 14, he was noticeably lethargic and not acting like himself. Later that evening, his condition declined rapidly. He became disoriented, was unable to stand to go outside, and his temperature measured 106°F. He was rushed to an emergency veterinary clinic and admitted immediately. Over the next several days, Koa's condition was described as critical. His white blood cell count was dangerously low, he continued to spike high fevers despite continuous fluids and cooling measures, and he required round-the-clock hospitalization. Multiple veterinary teams repeatedly prepared me for the possibility that he might not survive. I was told more than once that his prognosis was very guarded and that we needed to be prepared for the worst. He underwent extensive diagnostic testing, including imaging and a bone marrow biopsy, and ultimately required transfer to Washington State University's Veterinary Teaching Hospital for ICU-level and internal medicine care. He remained hospitalized for nearly a week. The drive to WSU was approximately an hour and a half each way, and I traveled whenever possible just to see him during limited visiting hours, not knowing if each visit might be my last. Despite exhaustive testing, no definitive source of illness was identified. Koa ultimately survived due to aggressive medical intervention, including prolonged steroid therapy and the advanced care provided by the critical care and internal medicine teams at Washington State University. His total medical expenses exceeded $12,000. The owner of the boarding facility was contacted on the morning of July 15 by my boyfriend to inform her of the situation and to ask whether any other dogs had been ill during that timeframe, as this information could have assisted with veterinary diagnostics. Although I am the legal owner of the dog and the individual listed on all veterinary and boarding paperwork, the facility owner never contacted me directly by phone or email. I would have expected direct communication with the registered owner during a medical emergency of this severity. To this day, she has never reached out to me personally. Koa survived, but his recovery was long and difficult. He required months of steroid therapy with significant side effects, including excessive thirst, increased urination, and loss of bladder control--none of which he had experienced previously. Initial attempts to taper him off steroids resulted in serious complications requiring further medical intervention. He ultimately required additional long-term medication and ongoing veterinary monitoring. The emotional distress of nearly losing a family member after trusting a facility to care for him is something I would not wish on anyone. Beyond the medical crisis itself, the lack of direct communication with me as the registered owner was particularly difficult. I am not making claims of legal fault or causation. I am sharing my experience. Pets are family, and facilities entrusted with their care carry a significant responsibility. I strongly encourage anyone considering boarding here to ask detailed questions about illness monitoring, emergency response procedures, and communication expectations. I sincerely hope others take the time to think carefully before entrusting their animals to this boarding facility.

We've been working with Darcey, Rick and Kim since July and have had an absolutely wonderful…read moreexperience with them! They are extremely knowledgeable and honest in their approach. We adore the two pups that we now have in our family and words cannot express the depth of appreciation we have for their kindness, generosity, and drive to help us succeed. They know their stuff. We have learned so much and appreciate their honest approach in "training us" to uphold the training our pups are receiving because training an animal is not like sending it off to school and hoping for the best, it's a team approach with the whole family involved. I have no doubts we'll have the best dogs (we already get so many compliments, and I'm convinced an entire store has now fallen in love with our pups from their daily walks).

I had an amazing experience with Darcy before I purchased my puppy Asani from her. She has…read morecontinued to have amazing communication even after my baby came home. I couldn't have asked for a better more caring breeder. I was super impressed with the care of her adult dogs and puppies as well. Thank you Darcy for what you do

We are long time clients of VCA Kootenai, they have our trust and respect. From the moment you…read moremeet the staff you feel that they really care about your family. All of the techs are knowledgeable and efficient, no question is left unanswered. Dr. Rogers has seen our dog Charlie Good Boy throughout his life, he just had surgery as a senior, he is doing very well and everyone was lovely to him! We recommend VCA Kootenai 100%

Amazing veterinarian office. I've been taking our cats & dogs since they first opened so long…read moreago. Doctors have changed over the years. We absolutely love Dr. Johnson, and have been building a relationship with her the past 5 years. They are caring and compassionate. We just lost our Milo this month and they were so patient as we said our goodbyes.