I've taken my cat to the vet clinic there for years. No problems…read more I boarded my cat there for 3 nights. Paid for the private room which was extremely expensive. My poor cat came home infested with fleas!!!!!!!! My poor cat is 10 years old and has never been out of the house and has never had a flea. 3 nights at Animal Care Center of Caters Creek Pike and she is infested!!! Never again will I take her there!!!!!! Clean your facility!

Boarded my Frenchie and they couldn't have been nicer and more caring for my furry family member.read more

Unfortunately Jodi is a fraud. First off her facility is…read morenot to standard. Her Tik Tok showed that dogs were drinking from a common pool. Ripe for transmission of parasites. Which...dogs are not vaxxed against parasites. Bowls should be separate for each dog. And disinfected prior. Secondly in 2017 Jodi had zero experience handling dogs. Her own dog Sonny was having behavioral issues and she sought training. Having a few years experience fresh in learning did not a dog behavior expert make. There has been an incident at her facility that she is not disclosing to the public. It involved a serious injury to a day care dog. This woman is not an expert. She's not a behaviorist. She has zero a credited credentials. She doesn't even know dog CPR. Which let dogs run with a bunch of other dogs on hot days. Absolutely would not recommend. My credentials are 40 years professional show handling and behavioral modification of red line aggression dogs. Street rescue of 115 dogs in my lifetime. Self funded. Go to my FB page the photos from me handling dogs in my parents boarding kennel. The first boarding kennel in the Midwest with heat/AC & indoor hot water. We had champion blood line show dogs. I was born into a home & facility...care & control of 10-40 dogs at a time. My mom trained dogs for the deaf. So ...I was her appetitence. She groomed...same thing. She trained. My dad was a professional show handler. I learned dog psychology before I could talk. I was handling 2-3 dogs at a time walking then ore show taller then I. My dad was a nationally sought after show handler. When I say Jodi Felts claims are false ...I'm not overstating it. She has little in experience. And her claims are over exaggerated. Therefore...why would you trust her with your family member? Spring Willow Rescues FB. I do not sell anything ..or solicitate donations.

Jodi is amazing!! she was able to have my Australian Shepard…read moreto interact with other dogs without any confortation. My Aussie has alot of anxiety and I was quite worried. All the photos and videos she sent me were of my dog living it up on her beautiful property and resting with the other dogs. My other dog Belle who is a rescue couldn't be happier!! We will be back!!

I need to be holding our rescue dog to get her nails clipped to avoid anxiety, so I asked Pooch…read morePlayhouse & Boarding if I could be there while they clipped her nails. The groomer allowed me to hold her and in a few minutes the nails were clipped and all went well! The price was very reasonable and the staff was sweet and kind and very engaging. I will be back. We have another dog who needs special care while clipping his nails too and I will take him there.

noticed lumps on BOTH ears of my doodle and looked deep and it was scabs at least a dime wide and…read more3/16" thick. obviously the tips of his ears were cut (in the exact same place on each ear). I know things happen but tell me when I pick up my pet. the response from Pooch was they would have noticed and my dog MUST have scratched itself (same place on both ear, HIGHLY UNLIKELY) and there would have been blood. This was done during grooming AND covered up. Even worse, whoever Lindsey is leaves me a message accepting ZERO accountability and blaming my pet. Absolutely UNACCEPTABLE. please consider this before choosing them as your groomer. They'll never have the chance to hurt my pet again.

My pup loves his visits to PPR. Rachel is great and always happy to see him! Amber does a great job…read moregrooming. Highly recommend them.

We brought our two very well adult -behaved dogs here for two nights over thanksgiving. Not…read moreimpressed, was greeted by the lady at the desk telling me that the " white dog", referring to my 8 year old sweet as pie yellow lab tried to bite her 3 times . We have NEVER seen an aggressive bone in this girls body since she was 6 weeks old . They also put a leash around her neck even though she clearly is wearing a chest harness due to having a collapsed trachea. I would not trust that they care well for the pets left in their care and I wish I had seen a current review prior to leaving my fur babies here ... I think the old Reviews that were five star reflect the precious operators of this kennel - and not the current owners... beware ...

I have known Carol personally for three years. She treats other people's fur babies just like she…read moretreats her own. She is professional and very personable and I wouldn't hesitate to hire her to take care of any of my fur babies.

Carol is a trustworthy and reliable person. She comes to my home daily to let my babies have…read moretheir potty break. She is the best in the business and I would not trust my beloved babies with anyone else.

Overpriced, rude staff and owners. Will never go based on treatment via phone call. Better kennel…read moreoptions in town

Our pup has been attending doggy daycare here for over a year. He is still eager to his friends…read moreand play each time we go. We have also boarded our pup multiple times and have nothing but good things to say about the facility, staff and service.

I really wanted to live this company. I have had them for almost a year I think, but over that time…read moreI have given them multiple chances to remember to lock our gate. Common sense would say - if you have to remove a lock, make sure you put it back on. Multiple times my dogs (even rescue fosters) have gotten out, one time resulting in an injury (if i were home we would have checked, which is how we caught the last 2 times before they got injured). Look, if you don't have high risk circumstances then they are moderately good. I think that they do mediocre overall on getting the poop (some do well, some don't). The owner is a doll, and I can't blame her - you can't handhold your workers, especially when there's turnover and its difficult to staff. With that said, if someone keeps forgetting you find someone else, and if you can't you don't add customers. It seems logical to me. ​

I live in a 55 plus community and I have only one dog. My yard is not big and…read more within 3 minutes the gal came and went. I had called befor regarding the quickness of the work and wanted to talk to the owner but never recieved a call back. I asked the gal how many houses she does in a day and it was in the 20's . She also stated that she has homes in Brentwood that are 3 acres big. This service is way too expensive for the price they are charging especially when you have a small yard compared to a 3 acre one!!

Update... our sweet Blue boy had stitches in his ear and had his teeth cleaned at the same time. We…read morewere so appreciative that they suggested doing the teeth cleaning while they stitched his ear since they were putting him under and he was due for teeth cleaning. I love how communicative they are and how well they took care of our sweet boy while he was there. They also called the next day to check in on him and see how he was doing. They even gave him this cute hat to wear for the next 14 days while his ear heals.

Everyone was so polite, from the first phone call to checkout. They answered my questions…read morerespectfully and got my dog in same day for a new patient appointment. They were super nice to my Lily (it's hard not to be !) but it was very genuine. They treated her very well! They gave me a price quote before they did anything and were very efficient with their services. The price was reasonable - I did not feel like they were nickel and diming me. I actually spent less than I expected and I have never left a vet feeling that way. I was really impressed by everyone there and am so happy to find this place for my sweet pup! Hallelujah for an affordable and kind vet!!! Thank you!