My dog Rocky always enjoys his time being boarded at My Second Home. They always listen to the…read moreinstructions I leave them (food amount, when to give meds, etc.) and always take extra care of him because he can be anxious at times. I love having access to the outside play area cameras so I can still check up on Rocky even when we're apart. I love having that extra reassurance that he's having fun with the other dogs and being taken care of.

Misleading "Free" Night -- Beautiful Facility, But Watch for Hidden…read more We brought our little Maltepoo to My Second Home because the rep on the phone explicitly told us a one-night stay would be free. What we found when we dropped her off was very different. The facility itself is modern, clean, and you can tell the staff care about pets -- that part was obvious and appreciated. The problem was the surprise charges and upsells that only appeared at drop-off and again at pickup. Playtime, walks, and basic activities were all listed as extra charges when we arrived. The supposed "free night" turned into an $80 bill at pickup. Staff told us it must have been a miscommunication with a new employee in training, but that doesn't excuse the lack of transparency. Pros * Clean, up-to-date facility * Staff clearly care about the animals Cons * Misleading phone communication about the "free" night * Numerous hidden fees (playtime, walks, etc.) disclosed only at drop-off * New/poorly trained employees passing on incorrect info to customers If you're thinking about boarding your pet here, be very careful when you make your reservation. Ask for a written itemized estimate that includes everything (playtime, walking, fees) and confirm any "promotions" in writing. The facility has potential -- fix the pricing transparency and employee training and this could be a great place. As it stands, we left feeling frustrated and nickeled-and-dimed. -- James Meade

I took my two labs there, and my sweet little puppy. They are caring, thorough, and do an excellent…read morejob on preventative care. I would definitely recommend.

Goose Creek is always willing to make room when urgent situations arise, and for routine visits,…read moretheir prices are fantastic. They started asking people to wait in the car during COVID and kept the practice going, which really cuts out a lot of the choas inside, which is good since the lobby is fairly small.

We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

Diesel has been going to PP for doggy daycare since I adopted him from MTGSR five years ago. The…read moreteam here is amazing. Dawn is fantastic with him as are the other employees there. He's not an easy dog but they have done amazing with him. When he was diagnosed with a hereditary eye issue, I was worried about having to board him as he requires eye drops twice a day to keep the condition treated. They didn't hesitate and said we will be sure he gets them as needed when he boards. They are amazing and I wouldn't take him anywhere else!

Boarded our dog here and she has caught kennel cough three separate times. We had to stop doing…read moredaycare and now pay extra for private time. The staff was apologetic each time and is very kind but that was too many instances for us. This is now our 4th option.

I would give them 50 stars if I could. I have now worked with Dr. Tsoumalis and Dr. Walsh and they…read morehave been nothing short of amazing! I just left a horrible vet and found them and I couldn't feel more comfortable and happy. They have gone ABOVE AND BEYOND for me and my dog. They are compassionate and kind and really have gone the extra mile. Everyone there is so kind and have shown me how your Dr should be caring for your animal. Please do not wait to bring your animals here they are truly amazing!!!!!!

Grace has been a godsend for us and our dog. We adopted a rescue that has severe resource guarding…read moreissues and had not been socialized with people nor dogs. He's a unique dog, and for a while we weren't sure we would ever find someone who could effectively and safely handle him, but Grace was able to not only speak his language - but also safely integrate him into walks with other dogs and help muzzle train him. She quickly became his favorite person and was one of the only people he trusted. Grace went beyond the walks and basic training and would sometimes ask if she could take him overnight to get him used to being around different dogs (hers) and people. He always loves these sleepover and has learned to better read other dogs and communicate as a result. Our boy has come a long way, and we owe so much of that to Grace and Lucky Dog!

We had to find a kennel in a rush because of an unexpected situation. We called all the kennels we…read moreknew of but they were full, so we went looking at the "unknowns". This turned out to be the perfect place for our dog. Jeff and Grace keep great control over the animals, and keep the numbers way down. Our dog was unsure of herself for the first day or so, but quickly joined the pack because I believe she felt very safe at this place. Great big fenced areas to play in, and best of all communal sleeping on furniture! She felt right at home. Highly recommend this place. You can see her airborne flying with the pack in the second photo!

Yardstick is my puppy's favorite place! We consider ourselves extremely lucky to have found such a…read moregreat doggie daycare spot to drop her off at on a weekly basis - especially in a city where many kennels have waitlists just for an initial interview. I scheduled a tour in advance online, and received a very thorough explanation of the Yardstick difference. There are three different play areas for small, medium, and large dogs. During a regular daycare visit, your dog gets a short break in their own kennel area around midday, before jumping back in for afternoon play. An all-day daycare visit will run you $45, and they do offer a trial day for new guests for $25. The entire facility is cute and clean - but I have to say it's the customer service that stands out most. The Yardstick team sends me adorable (and detailed) photo updates throughout the day, reinforcing that I've left my fur baby in excellent hands. Every time I drop my dog off, they greet her by name and genuinely seem excited to see her. Big thanks to the entire Yardstick team for taking such good care of our pup! We'll continue to bring her by as often as possible for some of the best doggie daycare in town!

This was our first time boarding our puppy Cane Corso and we were hoping for her to have a great…read moreexperience. When I picked her up Monday, the lady checking us out gave all negative feedback, nipping at shoes, which when she does that at home we correct her and she stops, they didn't mention biting or anything of that nature. Then she said "we haven't boarded many Cane Corsos because they don't board well', ummm okay.. We were disappointed at zero positive feedback and the intolerance based on her breed. We will not be returning, would not recommend. Based on the check out experience and inferring this breed is not welcome that is why we said overpriced. Although, price was never an issue as long as the experience was positive.

The good reviews are from 3 years ago. Look at the recent reviews. The new management is not good,…read morethe conditions are not good, and if you love your pet you will take them somewhere else.

Since the new ownership took over this place has changed, and not for the better. Most of the best…read moreemployees are gone. There is hardly ever anyone at the front desk fro pick or drop off. Instead you need to call a phi e number to let someone know you're there. On two occasions I didn't have my email hone on me and had to search for someone to help me get my dog! They need a bell or buzzer button that can be pressed to alert employees someone is waiting. I've been taking my dog here for a couple of years now, but I guess I'll have to consider a change.

First off, this place warehouses dogs that they claim they are "rescuing" from area shelters. They…read morekeep them in crap conditions with no actual game plan to adopt them. This is what the staff told me and my experience mirrors this. Second, the place smells like urine every time you walk in. Third, if you board your dog, they'll come home with worms, diarrhea, as well as the bag of treats you left for your dog that they didn't bother to give them. If you care about the conditions for your dog, look elsewhere. The positive reviews are all from 5 years ago when they had different ownership.

Staff is extremely rude their human and animal customers. Will be taking my dog to a place where at…read moreleast one person seems happy to be there