From making an appointment, the electronic authorization, quick respond and personal contact makes…read moregetting a car serviced an easy, painless and professional Marcia McLean

I don't understand. They have options to ask for quote then they don't provide the quote…read more Ridiculous business not recommended if they can't even manage their yelp business account then they absolutely can't more complicated work like working on a car.

I love this place. The best part to this oil change is that I don't even have to get out of my car…read morefor service. As soon as I pulled up to their garage this afternoon a whole team of people came to work on my vehicle. I was the only client there this morning. You could hear the technician calling out "right tire good" while someone else was checking my lights. It's such a breeze to get through here and the cost is affordable, For an oil change on standard Toyota Corolla was about $108. They also reset my dash to make sure my maintenance light was off. This will always be my go to for future oil changes!

Never going anywhere else for an oil change. This was the easiest and most efficient transaction…read moreI've made for my car. Guys were thorough and super fast.

My recent visit found this location to be fast, efficient and friendly. The way I was greeted and…read moretreated made me feel appreciated and respected as a customer. I think it may take longer to read this post than get your car serviced :) This could be the most productive 15 minutes of your day: 1) Check in to Jiffy Lube, 2) walk across the street to grab a coffee or tea at Bondadoso, 3) walk back and your car is ready to go. There were several customers coming at the beginning of the lunch hour and the team was managing the mini rush efficiently while giving individualized attention to each customer. Bringing my other car in for service tomorrow!

Maybe not a good idea to tell me changing the oil on my truck with my own oil and filter isn't…read moreworth your time. The kid managing this place needs to learn a little bit about customer service. I've been bringing my cars here since he was in kindergarten. You might want to let your boss know you lost a long time customer. I'll take my 4 cars elsewhere since the $70 isn't worth your time

These guys handled my complicated project very thoroughly…read more I had a Tesla Model Y with an issue that was very difficult to diagnose. The knocking sounds were very quiet, and I honestly did not believe it would be possible to find the problem. But these guys were able to find it, and I am very happy. Thank you very much to them. It took longer than expected, but that is completely understandable for such a complicated diagnostic like mine.

I took my car here recently and when I got the estimate for my repairs I decided to Google the…read moreparts. It took me no more than one minute to see that they were way overcharging me for aftermarket parts. I then decided to call the dealer (most expensive parts you can buy) and in fact found out that I could get an original dealer part for less expensive than they were charging me for a cheap aftermarket part I encourage you to Google your estimate and see this for yourself before getting any work done here Another misleading thing was the manager up front seem to know absolutely nothing about cars or the automotive industry don't think that's a confidence builder to want to get my car repaired at a shop where the manager up front knows nothing about automotive repair. Do your own research and see I speak the truth

Quick and easy, went in at the last 30 mins before they…read moreclosed and they happily assisted me. Cool people.

Fast and great service! Affordable and reliable. Will be bringing my other cars as well. Thank you.read more

It was my first time coming here, and I wasn't sure whether I should get out of my car or stay…read moreinside for the drive-through service. One of the employees explained that I could simply drive through and remain in my car, so I didn't have to do anything besides sit inside while they changed my oil. They did ask me several questions about additional services, such as whether I needed new tires. I told them I only wanted an oil change. Just be aware that they may suggest other services, which can add to the total cost, so make sure you clearly state what you need. Fortunately, they offered a first-time customer discount, so I got a good deal on the oil change without adding anything else. Overall, I was satisfied with their service. The customer service was great, the employees were friendly and welcoming, and they greeted me and thanked me before I left.

Pressured to do addons and other stuff. My car takes 4.4L and was charged for extra oil bc they…read moresaid it needed more than the standard 5.0L. Would come more often, but there's better cheaper spots down the street.

I have a 2019 Lexus ES300, and when I took it to the dealership, they gave me a huge list of…read morerecommended services with a very expensive estimate. I was honestly stressed out and wasn't sure what to do. A friend told me about this shop, so I decided to get a second opinion. That was the best decision I could have made. The staff took their time to go through everything with me and explained each service in a way that actually made sense. They were honest, professional, and never tried to sell me anything I didn't need. They completed the repairs using OEM-quality parts and charged much less than the dealership. The difference in price was unbelievable, and the quality of work was excellent. My Lexus is running great, and I feel much more confident knowing the work was done right. It's rare to find a shop that is both knowledgeable and trustworthy. If you're looking for honest service, fair pricing, and people who genuinely care about their customers, I highly recommend this place.

The problem with my car was fixed and all is running well now. Very friendly guys and good customer…read moreservice.

I have been having my cars serviced here for over a decade. Sam and his team have helped me keep…read moreall my older and newer cars working and running well. They have always been friendly, honest, helpful, and straightforward with their recommendations to me. Plus, if there is something that could potentially wait, they will ask me if I want to have the repair and maintenance done now for peace of mind and convenience, or wait until next time. I highly recommend them for their quality, service, and value.

On May 13, 2026, at approximately 3:00 PM, I brought my vehicle in for an alignment and tire…read morerotation, and the work was completed around 4:30 PM. While driving home, I noticed the front left tire rubbing against the fender liner, an issue that was not present before the service. I returned the next morning, May 14, 2026, at approximately 8:30 AM to explain the problem. The business owner became defensive and stated that he only removed the wheels and did not touch the fender liner. When I requested that the issue be addressed under warranty, he refused and said there would be an additional charge. I then agreed to pay to have the wheels returned to their original position, but he refused to work on my car and walked away. Throughout the interaction, the owner was disrespectful, condescending, and demonstrated poor customer service. I am escalating this matter to the California Bureau of Automotive Repair. ** Sam! I have no intention to scam you. I just wanted to have the issue addressed. I no longer have the interest in dealing with a person like you **

My car was shaking when I went over a certain speed and I thought I needed an alignment. I have…read morealways taken my car to the dealership for all service, but recently I went to Big O to repair a nail puncture and I was very happy with the service. This time I talked with Cody who said that I actually needed the tire balanced. (I didn't really understand if I needed all tires balanced or fewer than all four, but I didn't really care because I knew I wanted them all balanced.) I came back a few days later to get the tires balanced. Cody helped me again. The lobby was very busy and he was the only person working but he did a good job helping everyone as quickly as possible. I chose to have all 4 tires balanced at a cost of $25 each. I left the car and it was ready within a few hours as promised. No additional costs or issues. My car now drives super smooth! Although I see that there are a lot of negative reviews, my experience has been very different. After two experiences with this Big O Tire store I'm very happy with the customer service and the work performed. I would definitely recommend them.

I came here on a same day appointment to transfer my current tires onto a new set of rims…read more Brandon was very helpful and professional. An exceptional experience here at the Walnut Creek big o tires.

Super Station is located along Monument Blvd, across the street from Del Valle Super Mercado…read more I came in as a walk‑in to get my gas car smogged on 07/17/2026 at around 10:45am. One of the attendants got me started on the paperwork almost immediately. By 10:55am, my car was already being inspected, and by 11:05am, everything was done. The total, including the state paperwork, was $58--about $15 less than what I paid for my last smog check at another shop. I was really happy with the quick turnaround and the price. Highly recommended! BONUS MATERIAL: - They are a STAR certified station. Smog check was $49.75 (with coupon found on their website) + $8.25 for the CA paperwork.

Service: 5 of 5 Came in for an oil change. It's a no frills…read morekind of place with helpful and efficient service. Paid $80 for full synthetic oil for a 2005 Toyota Prius