From making an appointment, the electronic authorization, quick respond and personal contact makes…read moregetting a car serviced an easy, painless and professional Marcia McLean

I don't understand. They have options to ask for quote then they don't provide the quote…read more Ridiculous business not recommended if they can't even manage their yelp business account then they absolutely can't more complicated work like working on a car.

I love this place. The best part to this oil change is that I don't even have to get out of my car…read morefor service. As soon as I pulled up to their garage this afternoon a whole team of people came to work on my vehicle. I was the only client there this morning. You could hear the technician calling out "right tire good" while someone else was checking my lights. It's such a breeze to get through here and the cost is affordable, For an oil change on standard Toyota Corolla was about $108. They also reset my dash to make sure my maintenance light was off. This will always be my go to for future oil changes!

Never going anywhere else for an oil change. This was the easiest and most efficient transaction…read moreI've made for my car. Guys were thorough and super fast.

My recent visit found this location to be fast, efficient and friendly. The way I was greeted and…read moretreated made me feel appreciated and respected as a customer. I think it may take longer to read this post than get your car serviced :) This could be the most productive 15 minutes of your day: 1) Check in to Jiffy Lube, 2) walk across the street to grab a coffee or tea at Bondadoso, 3) walk back and your car is ready to go. There were several customers coming at the beginning of the lunch hour and the team was managing the mini rush efficiently while giving individualized attention to each customer. Bringing my other car in for service tomorrow!

Stay away (will update this review when have more time) just for now a very strong recommendation:…read moreJUST STAY AWAY!!!

These guys handled my complicated project very thoroughly…read more I had a Tesla Model Y with an issue that was very difficult to diagnose. The knocking sounds were very quiet, and I honestly did not believe it would be possible to find the problem. But these guys were able to find it, and I am very happy. Thank you very much to them. It took longer than expected, but that is completely understandable for such a complicated diagnostic like mine.

I took my car here recently and when I got the estimate for my repairs I decided to Google the…read moreparts. It took me no more than one minute to see that they were way overcharging me for aftermarket parts. I then decided to call the dealer (most expensive parts you can buy) and in fact found out that I could get an original dealer part for less expensive than they were charging me for a cheap aftermarket part I encourage you to Google your estimate and see this for yourself before getting any work done here Another misleading thing was the manager up front seem to know absolutely nothing about cars or the automotive industry don't think that's a confidence builder to want to get my car repaired at a shop where the manager up front knows nothing about automotive repair. Do your own research and see I speak the truth

Fast and great service! Affordable and reliable. Will be bringing my other cars as well. Thank you.read more

good service and not much of a wait…read more I wish the pricing was posted since iI think I paid more than I needed to - it sure seemed that different customers were getting different pricing - including some awarded a coupon without asking. Next time I'll compare pricing from other locations.

It was my first time coming here, and I wasn't sure whether I should get out of my car or stay…read moreinside for the drive-through service. One of the employees explained that I could simply drive through and remain in my car, so I didn't have to do anything besides sit inside while they changed my oil. They did ask me several questions about additional services, such as whether I needed new tires. I told them I only wanted an oil change. Just be aware that they may suggest other services, which can add to the total cost, so make sure you clearly state what you need. Fortunately, they offered a first-time customer discount, so I got a good deal on the oil change without adding anything else. Overall, I was satisfied with their service. The customer service was great, the employees were friendly and welcoming, and they greeted me and thanked me before I left.

Pressured to do addons and other stuff. My car takes 4.4L and was charged for extra oil bc they…read moresaid it needed more than the standard 5.0L. Would come more often, but there's better cheaper spots down the street.

The problem with my car was fixed and all is running well now. Very friendly guys and good customer…read moreservice.

I have a 2019 Lexus ES300, and when I took it to the dealership, they gave me a huge list of…read morerecommended services with a very expensive estimate. I was honestly stressed out and wasn't sure what to do. A friend told me about this shop, so I decided to get a second opinion. That was the best decision I could have made. The staff took their time to go through everything with me and explained each service in a way that actually made sense. They were honest, professional, and never tried to sell me anything I didn't need. They completed the repairs using OEM-quality parts and charged much less than the dealership. The difference in price was unbelievable, and the quality of work was excellent. My Lexus is running great, and I feel much more confident knowing the work was done right. It's rare to find a shop that is both knowledgeable and trustworthy. If you're looking for honest service, fair pricing, and people who genuinely care about their customers, I highly recommend this place.

I have been having my cars serviced here for over a decade. Sam and his team have helped me keep…read moreall my older and newer cars working and running well. They have always been friendly, honest, helpful, and straightforward with their recommendations to me. Plus, if there is something that could potentially wait, they will ask me if I want to have the repair and maintenance done now for peace of mind and convenience, or wait until next time. I highly recommend them for their quality, service, and value.

On May 13, 2026, at approximately 3:00 PM, I brought my vehicle in for an alignment and tire…read morerotation, and the work was completed around 4:30 PM. While driving home, I noticed the front left tire rubbing against the fender liner, an issue that was not present before the service. I returned the next morning, May 14, 2026, at approximately 8:30 AM to explain the problem. The business owner became defensive and stated that he only removed the wheels and did not touch the fender liner. When I requested that the issue be addressed under warranty, he refused and said there would be an additional charge. I then agreed to pay to have the wheels returned to their original position, but he refused to work on my car and walked away. Throughout the interaction, the owner was disrespectful, condescending, and demonstrated poor customer service. I am escalating this matter to the California Bureau of Automotive Repair. ** Sam! I have no intention to scam you. I just wanted to have the issue addressed. I no longer have the interest in dealing with a person like you **

Big O Tires, Walnut Creek…read more 5/5 Stars A BREAKDOWN, A $900 ESTIMATE, AND A TEAM THAT RESTORED MORE THAN OUR CAR! You know what's worse than an unexpected car breakdown? AN UNEXPECTED CAR BREAKDOWN ON A SUNDAY! SIGH... Well, we now know exactly what it looks, sounds, and feels like when a starter decides to retire without giving two weeks' notice! And let me tell you, you'd be surprised how one little part can affect so many other things. We even had a charger that hadn't worked since we purchased the car, and wouldn't you know it, after the starter was replaced, that charger started working too! But let me tell you how we got there. Our car completely shut off, and despite multiple attempts, we couldn't get it jumped. Thankfully, some wonderful human beings stopped to help two damsels in distress. After exhausting our options, and with some guidance from the amazing folks at our neighborhood O'Reilly Auto Parts (they'll be getting their own review!), we learned that Big O Tires in Walnut Creek was open on Sundays. OPEN ON SUNDAYS! Already a point in their favor! We walked over and met Getty. WHAT A WONDERFUL HUMAN BEING! We explained everything that had happened, including the symptoms we'd experienced and what the people who stopped to help had suggested. Getty listened, was straightforward with us, and explained that it sounded like the starter might be the culprit. Then came the estimate. $900! INSERT SHOCKED FACE RIGHT HERE! Now, nobody wants to hear that number when their car has unexpectedly decided to stop participating in life. But what I appreciated was Getty's honesty. He didn't sugarcoat the potential cost or make promises he couldn't keep. He told us that if we could get the car towed to the shop, his team could take care of it that same day. So we did! The car arrived around 11 a.m. AND BY 2 P.M., WE WERE DRIVING AWAY! But wait, there's more! THE FINAL BILL WAS $100 LESS THAN THE ORIGINAL ESTIMATE! Not a hundred dollars MORE. A HUNDRED DOLLARS LESS! No price gouging. No unexpected charges. No attempts to sell us services we hadn't requested. Just honest communication, efficient repairs, and excellent customer service. AND CAN WE TALK ABOUT THE FACT THAT A WOMAN COMPLETED OUR REPAIR?! YES, MA'AM! I absolutely loved seeing a woman working in the shop and getting our car back on the road. She deserves recognition right alongside Getty and the rest of the team! HERE'S WHAT REALLY MATTERS TO ME. When your vehicle breaks down unexpectedly, especially on a Sunday, you're already stressed. You're trying to figure out what's wrong, how much it's going to cost, how you're going to get the vehicle to a shop, and whether someone can even fix it that day. The last thing you need is to feel taken advantage of. Getty and his team gave us the exact opposite experience. They treated us with honesty, compassion, professionalism, and respect. And THAT is how you earn customer loyalty. I've used Big O Tires in the past, but after this experience, the Walnut Creek location has officially earned its place as my first stop whenever we need automotive repairs. LET'S TALK ABOUT WHAT THEY GOT RIGHT! Customer Service: 5/5 Honesty and Transparency: 5/5 Compassion: 5/5 Repair Turnaround: 5/5 Value: 5/5 Sunday Availability: PRICELESS! OVERALL EXPERIENCE: 5/5 The combination of honest pricing, compassionate service, quick repairs, and Sunday availability is a recipe for creating a lifelong customer. So, if those are qualities you value when choosing where to take your vehicle, look no further than Big O Tires in Walnut Creek. AND TELL THEM WE SENT YA! Here's hoping you won't need automotive repairs anytime soon. But if you do, stop in and speak with Getty. HE'LL GET YA STRAIGHT! To Getty, the woman who completed our repair, and the entire team: THANK YOU FOR TURNING A STRESSFUL SUNDAY INTO A REMINDER THAT GOOD, HONEST PEOPLE STILL EXIST AND TAKE PRIDE IN THEIR WORK! You didn't just get our car running again. You earned our trust. And that is worth far more than a five-star review!

My car was shaking when I went over a certain speed and I thought I needed an alignment. I have…read morealways taken my car to the dealership for all service, but recently I went to Big O to repair a nail puncture and I was very happy with the service. This time I talked with Cody who said that I actually needed the tire balanced. (I didn't really understand if I needed all tires balanced or fewer than all four, but I didn't really care because I knew I wanted them all balanced.) I came back a few days later to get the tires balanced. Cody helped me again. The lobby was very busy and he was the only person working but he did a good job helping everyone as quickly as possible. I chose to have all 4 tires balanced at a cost of $25 each. I left the car and it was ready within a few hours as promised. No additional costs or issues. My car now drives super smooth! Although I see that there are a lot of negative reviews, my experience has been very different. After two experiences with this Big O Tire store I'm very happy with the customer service and the work performed. I would definitely recommend them.

Fast and friendly!!! They are reasonably priced. Responded quickly to my questions!…read more Multiple cars worked on at the same time.

Super Station is located along Monument Blvd, across the street from Del Valle Super Mercado…read more I came in as a walk‑in to get my gas car smogged on 07/17/2026 at around 10:45am. One of the attendants got me started on the paperwork almost immediately. By 10:55am, my car was already being inspected, and by 11:05am, everything was done. The total, including the state paperwork, was $58--about $15 less than what I paid for my last smog check at another shop. I was really happy with the quick turnaround and the price. Highly recommended! BONUS MATERIAL: - They are a STAR certified station. Smog check was $49.75 (with coupon found on their website) + $8.25 for the CA paperwork.