1. Kona Service

0

Walnut Creek, CA

Kona Service

5.0 (16 reviews)
Closed • 8:30 am - 5:30 pm

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Services - Kona Service

Auto brake repair

Auto engine repair

Kona Service Photos

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Recommended Reviews - Kona Service

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Photo of Erich L.
101
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8 months ago

Helpful 19
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8 months ago

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2 months ago

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7 months ago

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2 years ago

Helpful 1
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2 years ago

Business owner information

Photo of Mark A.

Mark A.

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Photo of Jim E.
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2 years ago

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Photo of Mark A.

Mark A.

We appreciate your Business Jim, It was a pleasure. Thank You!

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Photo of Tom D.
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2 years ago

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2 years ago

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1 year ago

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Photo of K A.
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2 years ago

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Photo of Mark A.

Mark A.

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Photo of Stu S.
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1 year ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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Ask the Community - Kona Service

Review Highlights - Kona Service

“It's hard being a woman in need of mechanical work sometimes, as not everyone is as kind and honest as Mark.”

Mentioned in 11 reviews

Read more highlights

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Midas - Upgraded

Midas

(243 reviews)

I have been having my cars serviced here for over a decade. Sam and his team have helped me keep…read moreall my older and newer cars working and running well. They have always been friendly, honest, helpful, and straightforward with their recommendations to me. Plus, if there is something that could potentially wait, they will ask me if I want to have the repair and maintenance done now for peace of mind and convenience, or wait until next time. I highly recommend them for their quality, service, and value.

On May 13, 2026, at approximately 3:00 PM, I brought my vehicle in for an alignment and tire…read morerotation, and the work was completed around 4:30 PM. While driving home, I noticed the front left tire rubbing against the fender liner, an issue that was not present before the service. I returned the next morning, May 14, 2026, at approximately 8:30 AM to explain the problem. The business owner became defensive and stated that he only removed the wheels and did not touch the fender liner. When I requested that the issue be addressed under warranty, he refused and said there would be an additional charge. I then agreed to pay to have the wheels returned to their original position, but he refused to work on my car and walked away. Throughout the interaction, the owner was disrespectful, condescending, and demonstrated poor customer service. I am escalating this matter to the California Bureau of Automotive Repair. ** Sam! I have no intention to scam you. I just wanted to have the issue addressed. I no longer have the interest in dealing with a person like you **

Kona Service - autorepair - Updated October 2026

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