This is my go to shop. They have, and continue to take care of my 1972 Datsun 240Z. It's hard to…read morefind good mechanics who know vintage cars, and top shop has master mechanics. As usual, I was kept totally in the loop, and repairs were discussed ahead of time. And the costs were reasonable for the expertise and time spent. Top Shop provides quality service, and the staff are very kind and easy to talk to.

I recently brought my 2003 Ford Focus into Top Shop Auto for what should have been a very…read morestraightforward issue. They charged $280 just to diagnose it, and even then, they weren't able to actually fix the problem because they said they couldn't find the part. For a car as basic and common as a Ford Focus, that didn't sit right with me. What was more disappointing was the overall experience. The communication wasn't helpful, and the attitude felt dismissive rather than solution-oriented. If you're going to charge that much for diagnosis, I would expect clearer answers or at least some guidance on next steps. It also felt like their focus has shifted since moving locations. There seemed to be a lot of attention on vintage and specialty vehicles, and less interest in helping someone with a standard daily driver. At this point, I'm getting a second opinion because I don't feel confident in the diagnosis or the value of the service provided.

I took my 2003 Toyota Tacoma in for service because my check engine light wouldn't turn off. I had…read morerecently replaced the battery, but after only two weeks and less than 100 miles, the light was still on. Jeremiah and his team diagnosed the issue, cleared the codes, and let me know that my water pump was on its last legs. They advised me to closely monitor my temperature gauge and strongly consider replacing it sooner rather than later. The check engine light stayed off until I was just 10 miles away from my smog testing appointment. Rather than miss the appointment, I went in and explained that I likely wouldn't pass. I called Walnut Creek Auto Pros, scheduled an appointment to replace the water pump, and asked them to check the EVAP codes as well. After the repairs were completed, I returned to the smog station and passed without issue. Even though they're 35 miles from my home, Walnut Creek Auto Pros is the only shop I trust to work on my truck.

My family has been bringing our cars to Jeremiah for several years now, and we wouldn't go anywhere…read moreelse. If you're looking for an honest mechanic that genuinely cares about the safety of you and your family in your vehicles, look no further than WC Autopros. Everything he does is well-explained, and he lets you know if something is an immediate need or can be delayed a season or later. He will never push an unnecessary repair or replacement. He's also helped my family enormously with sage advice on cars in general, he is very knowledgeable of the industry. How lucky we are here in the Diablo area to have such a trustworthy shop and a friendly, dependable person running it.

Andy and Cat are the best in the business! My family has been going to this shop with our cars for…read moreyears and every time I am impressed by their professionalism and quality work on my car. Recently I convinced my boyfriend to take his Honda Pilot in that was having issues with the speed sensor on the transmission. Another shop he took it to tried to scam him and make him pay thousands for a new transmission instead of being honest about the issue being the speed sensor. I convinced him to give Andy a call and let him know about the speed sensor diagnosis. We organized a time to have the car towed in, they were able to take a look at the car and fix it in less than 24 hours! I can always trust every time I come to Walnut Creek Imports that they are being honest with their diagnostics and suggestions for fixes. They also do not price gouge or try to take advantage of female's with pricing! My boyfriend's car runs like new and so does mine thanks to the continued service I have gotten from Walnut Creek imports over the years. Cannot recommend this shop enough!

Fair pricing, prompt, and honest. It was very easy to schedule and get a quote. Will be back for…read morefuture services.

I've been taking my BMW F30 3 Series to Orkhan, and I couldn't be happier with the experience. He…read moreand his business partner, Simon (who specializes in Mercedes and Porsche), are incredibly knowledgeable, friendly, honest, and genuinely care about doing quality work. Most recently, Orkhan completed a suspension upgrade on my BMW, and the car feels fantastic. They've also handled my routine maintenance and other service over the past several visits, and every experience has been professional and straightforward. They take the time to explain what the car actually needs, never try to upsell unnecessary repairs, and their workmanship has been excellent. Finding a mechanic you can truly trust isn't easy, but these guys have earned my confidence. If you're looking for honest, skilled technicians who take pride in their work, I highly recommend Orkhan and Simon. I'll definitely continue bringing my BMW here for future maintenance and repairs.

Whoops! I'm officially a regular here outside of oil changes…read more I still trust Simon and Orhan with my BMW over the dealership, even if I don't have a loaner. I had a coolant leak on my BMW (2021 330i). Dealer quoted me $1800 before taxes. European Werkstratt was around $1700 after all taxes and fees. Orhan told me why my BMW had these issues and also gave me an estimate before I dropped it off in the shop. It did take longer than I expected because they had to order a part from BMW Napa. Even without the loaner, I prefer their expertise and they make sure I get the best deal. They've talked me out of services the dealer suggested and fixed my seat belt sensor after I accidentally spilled water on my passenger front seat. My car was under certified pre-owned warranty when I brought it in. This is how much faith I have in them. Again, as a woman I was afraid I would be up-charged due to not knowing about my car. But not the case here. I have more knowledge on my car and we joke that BMW means "broken more than working" at times.

I almost hesitate to share my experience because when you find a shop that values honesty and…read moreintegrity and consistently provides reliable repairs, you want to keep it a secret. But Poets Corner has helped my family and me so many times--with kindness, patience, and professionalism--that I had to express my gratitude. There's no need to look elsewhere. Thank you, Poets Corner!

Watch your paperwork with these guys and get a work order before any work is done. When I first…read morestarted coming in Jan they charged me somewhere around $38 for an oil change. Kind of high, but sure. I found them to be trustworthy so I made the mistake of not paying attention to the paper work. They charged me $169 for an oil change!! I called and they stood by that charge, thought it was completely reasonable. Apparently they ripped me off in July too and I didn't realize it. Two large jobs between now and July I had them do so the price of the oil change went unnoticed. Now I have to file a dispute with the credit card company and find a new mechanic. Learn from my mistake ladies.

Honest family run place that saved me thousands of dollars after my car was misdiagnosed by a…read moredealer. Highly recommend this place.

Recently I had trouble with AC on my older pick up truck. I stopped by to see if they could fix…read moreit. They asked I bring it by in the morning which I did. When I returned later it was ready and now works fine. They are honest, professional and friendly. I highly recommend them . Steve L

Should've written a review for these guys a long time ago…read more Rarely...RARELY in life will you EVER find an auto mechanic who will actively SAVE you money. These guys have actually saved me money. It bares mentioning that you'll just never see these words put together in these sequences in life, hardly ever. At least I've never seen the sequence of words 'an auto mechanic who will save you money' before. The place down the street wanted to do my radiator on my old used Lexus for $600! Lafayette auto repair put it in for like $225 or close to that (I know it was no more than $250.. I remember it was close to one third what these other guys wanted). For valve adjustment this guy down in Dublin where I live now just quoted $800. Mike at Lafayette autobody quoted me around $350. If you want a latte and a massage while you wait, this is not the place for you. These guys work for a living so that's what you'll get. But, if you want honesty & integrity, then this is the place you want to take your car.

I visited this shop last year to replace a part on my 2017 Subaru and requested an alignment, for…read morewhich I was charged $100. At the time, I was traveling to LA and didn't have the opportunity to return and follow up on some unresolved issues. Unfortunately, those problems resurfaced this year, likely due to the incomplete work from that visit. I decided to give the shop another chance a few weeks ago, but in hindsight, I was mistaken to be swayed by the low prices. I requested a diagnostic, but instead of a thorough evaluation, I was referred to the dealership. The dealership conducted their own diagnostics--adding to my expenses--and ultimately repaired the issue, which the shop had initially suggested replacing entirely, without exploring alternative solutions. While this shop may appear cost-effective, I've learned that cheaper isn't always better. Sometimes, the lower upfront cost ends up being more expensive in the long run. Never going Back Again.

I had my car towed on a Wednesday late afternoon, no appointment, my shifter stopped working in my…read more2008 BMW 328i sport coupe. Brandon was great! He was calm, very helpful and nice. I was panicked. Got my car back on Monday. M Service is honest and they do excellent work. I left the shop with both my arm and my leg. I am definitely going back.

M Service is great -- they do what needs to be done with an honest assessment and no pressure to do…read moreany unnecessary work -- very competent and a pleasure to interact with. We appreciate the ability to drop off early and pick up at the end of the day -- they make the whole process very convenient. Thanks guys!