I have now taken a few pair of old favorite shoes and each time they come back like new! I am so…read moreglad I have a place to resurrect my favorite shoes!

Wow, I am super impressed with Mr Shine Shoe Repair! During travel, the zipper pull and slider…read moretotally fell off of one of the compartments on my samsonite suitcase. I couldn't find any clear resources on how to fix this myself, and local tailors said they couldn't handle luggage repair, but recommended asking a cobbler. I found Mr Shine on Google and called ahead to see if they repair luggage, and then dropped off the next day. I was informed that they could try to replace the slider & pull, but that it may not be possible given some damage to the zipper, and they would keep me updated. Because they were unsure of the possible repair, I didn't have to pay anything at drop off (I really appreciated their transparency!). I got a call a few days later that the suitcase was fixed, and they were able to do the cheaper option after all. At pickup, the zipper teeth were straight, there was a leather reinforcement added to the end of the track, and the slider and pull were new and moved around smoothly. Their team is clearly skilled at what they do, especially for a repair that seemingly no other business wants to touch! They have beautiful handmade shoes on display in the store as well. The staff were kind and helpful both in person and over the phone. Definitely recommend for shoe, luggage, handbag repair & more!

I brought in a pair of boots that needed a new heel. They repaired them quickly and did an…read moreabsolutely amazing job. Prices were very reasonable (cash only) and he even polished the leather which brought them back to life!

Extremely good work! Put some new heels on my 1980 Justin elephant boots, made them look brand new!…read moreExtremely good value! Will bring my boots here from now on!

Dropped off my boots to have soles redone. Came to pick them up and I didn't recognize them. These…read more40 year old boots looked brand new! I will be back. You have a customer for life. Thanks!

The new front staff are wonderful. Quality work that keeps our favorite shoes and boots looking…read moregood and comfortable to wear. Thank you!

I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

Jen was very responsive, and then suggested a creative way to fix the inside of a small clutch that…read moreaccompanied my leather purse. The purse also needed cleaning and repairs that were beautifully done. I am very happy! I appreciate the workmanship and thoroughness of her skills!

Went to Whiteside's for the first time this afternoon and I am thrilled. I've been at a loss ever…read moresince my favorite shoe shop in Longmont was sold. But this afternoon I arrived at Whiteside's at 3pm (on a Saturday!) and they repaired the heels on my dress shoes, lickety-split, while I waited. My shoes look brand new. I will definitely return soon!!! (I started the review above at least two years ago but, apparently, I never hit Post Review. So I am doing so now.)

This is an amazing western store with a wonderful shoe repair department. They stock all kinds of…read moreJeans , boots , hats etc . I took several pairs of shoes to them and they worked magic- came back to me like new. The folks are very friendly , Great place all the way around.

I showed up for late night hours after my cowboy boots blew the side out. I was sure that I was…read moredoomed to not impress my lady at the honkey tonk; however, thanks to kuyper's shoe repair and their late night hours, I was able to save the night and dance her home. In the end, I would recommend this to anyone. Also, if you show up with no reservation, they would be more than happy to accommodate accordingly. Best shoe repair in the country, and believe me, I know shoe repair! Thanks Bob Kuyper for running such an outstanding business! Hopefully with this repair my shoes will never break again, but if they do, I know where I'm going: KUYPERS SHOE REPAIR!!!

Excellent experience, cannot say enough good things about Kuyper's. My family has been wearing…read moreleather shoes and boots all of our lives. A problem with wearing good boots or shoes is getting them resoled or repaired when needed. It is getting harder and harder to find a quality repair shop, when you do find one you keep giving them business. My father, who now lives in Utah, sent me his boots to have them repaired at Kuyper's. I just picked up a pair of Danskos that needed a new heel cap. I'm very pleased with the quality of the work. The quality of work is better than I have experienced at Longmont and Boulder shoe repair shops, the cost is 30% less than Longmont and Boulder, and Kuyper's puts a buff on your shoes before they return them to you. This last part, putting a shine on your shoes before they are returned to you is actually a very big deal. It really reflects a craftsman who is proud of his work and wants to go the extra mile and present his work to you in the best possible way. Shops which hand you back your shoes as dirty and scuffed up as you brought them in, or want to charge you an arm and a leg just to run the shoes over a buffer, are just an embarrassment. Go to Kuyper's, you will speak directly to the man who will be repairing your shoes, you will get a higher quality result, you will pay less money, and you will be patronizing a shop which is proud of it's work.

Recently, I had a wonderful experience at little boot shoe repair and leather works! They fixed a…read morepair of boots for my daughter and stretched a pair of shoes for me. I also bought a vintage pair of cowboy boots at Tia store and they stretched them to fit my feet perfectly. Everything was done on time in a friendly, professional manner and I felt like it was a good value I will definitely return to this business for other shoe repair needs.

I took my slightly worn Softstar shoes to Fernando at Little Boot and asked for a tough, nonslip…read moreheel to be added into each of the 1/8" soles. He said they would be only a bit higher once he put them in. When I picked up the shoes he had instead added entire resoles to both shoes, saying there was a "bump" that prevented just doing the heel on one shoe. No extra charge but now my thin, minimal shoes had 1/4" soles. Right away I took a weeklong trip and on the second day, the entire sewing around one shoe Popped open, with all the threads snapped off short. The other shoe had started to snap off, too. A shoe repair shop said the Little Boot repair had sanded the threads during the resoling and they should redo them. When I returned, Fernando and I respectfully disagreed about whether he had caused the separation, but he generously agreed to resew them at no charge. I picked them up today, and he still did not charge me. He is still assertively claiming he did not cause the problem. I am not persuaded either way. However, my soft, flexible shoes are not minimal any more. And I spent 6 days of my trip in borrowed shoes that were uncomfortable on my bunion. You can take what you want from this tale. He asked for a review and there it is.

I have been in and out of this place for years. The service had always been slow and most of the…read moretime they were unable to fix what we needed done. I found a really great family owned place that had been in Boulder for two generations and I used them for years. When rents in Boulder got too high, they moved to Nederland. I recently heard that they finally closed forever about a year ago which left me in a quandary about where to get my husband's favorite belt repaired. It is nearly 20 years old and the leather quality sound but the stitching that holds the buckle and loop on had completely torn away. We went in on Friday to see if the staff here could fix it. They said they could and it would be ready on Monday. We paid in advance about what the belt originally cost but hand labor is not cheap these days. Amazingly, they called today to tell us it was ready. We went over to the shop and indeed it looked very good. At least now we can put off the search for a new perfect belt, hopefully for another decade. Note: the place is still a mess inside and there are still dissatisfied customers in the line ahead and behind you. Hopefully your project will turn out as well as ours did.

I brought a pair of lightweight hiking boots to this store to be resoled, and 8 weeks later the job…read morehas not been finished. Is this a typical turnaround time for this sort of work? Is this a particularly busy season for shoe repair (Fall, 2026)? When I call the store to inquire, they say "we will give you a call when it's ready". If I had known how long it would take, I might have just "toughed-it-out" and continued to wear the boots!

If you are in need of getting your shoes repaired, why not go to the best around, Joe? Joe is…read morequick, precise, and he provides outstanding customer service. He is conveniently located in both: Fort Collins and Cheyenne, covering a large potion of I-25. I won't take my shoes to anyone else but Joe. He was able to mend a pair of patent leather shoes, which are pretty impossible to fix but Joe was able to mend them so well. The damage is not even noticeable. Thank you Joe!