Leather Tech is the best! Brian accurately diagnosed the problem with my two recliners over the…read morephone from photos. He quoted me over the phone, and was able to come to my house in a week and take care of the problems. I am so happy that he was there to provide this service and bring these recliners back to new condition. In my case the problem was structural, but my understanding is that Brian can also take care of cosmetic issues that you might think were irreparable. So don't be angry at your furniture! Give Brian a call and let him take care of whatever issues you may have.

Did an excellent job restoring the faded color and peeling spots on my leather sofa. It looks…read moregreat! Very professional service and reasonable pricing. Highly recommend!

I had a shoe repair done for the first time. My shoe was repaired at a very reasonable cost and was…read moreready on time. I would use them again.

This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

Excellent store with amazing service! Susan the store manager has a delightful crew assisting with…read moreSanta duties! I live this store so much...make sure to sign up for their loyalty program. It's outstanding!‍

Great location in Park Meadow Mall on bottom floor near Nordstrom…read more Had a challenging return that I was concerned about but Jeanne was a total pro and figured it out. Thank you Jeanne for great customer and for figuring things out!!

Working with Davina at Eagle Engraving is a pleasure. She is pulling out all stops to help with…read moredesign and award possibilities and educating me on the process! I am so pleased to have found a company that cares as much about the end product as I do. Saying this, I will post again as soon as our design is made and produced to share with all! Thank you Davina!

Amazing!!! This place is incredible. Great quality and customer service! We had a name plate made…read morehere and it turned out perfectly.

Cannot say enough great things about Tru Leather. Brandon and Seth are true miracle workers on…read morerestoring leather. Our sofa looks better than when we first bought it. If you need leather restored to perfect condition, call Tru Leather. You will not be disappointed with the quality of work and their prices.

Professional service, skilled at their trade, and justified pride in their work. They were able to…read morebring back our leather couch to near original condition after a disastrous DIY attempt. I would highly recommend them.

Went to here to have some heels replaced on my dress shoes. And they did a fantastic job. The owner…read moreis super friendly. I would definitely go here. The only problem is it took a long time for my shoes ; took a couple weeks. And it was 40 bucks but I don't know if that's cheap or not but it's a good place.

June has done alterations for me in the past and they were done well. This time however, she did a…read morehorrible job. The vintage skirt she tailored for me still doesn't fit in the waist and she tore seams in the front to make it larger. She said she could not fix it today but said if she ironed it, it would be okay. Additionally, jumpsuit she altered was too tight under the arms but she was able to fix that issue. When I told her I was very unhappy she started yelling at me. I asked for my money back for the skirt since I need to take it elsewhere to have it tailored properly. She said "no" and then called someone and while she was on the phone, told me "to stay there". I'm not sure what she was up to but obviously I left since she is a bully and con-artist. She clearly rips people off and doesn't care about the quality of her work. Beware: she acts overly nice but now I know, if you aren't a happy customer, she turns angry and threatening.

I had the best experience here and would recommend this shop to everyone! They exceeded my…read moreexpectations with a repair on a suede blazer of mine-it turned out better than I imagined and the customer service was excellent! Everyone in the shop is so friendly and welcoming. Their selection of fur coats is incredible and the prices are VERY reasonable. I have my eye on one for a future purchase and will be returning with any and all of my leather goods if they ever need some TLC. Places like these are few and far between and I'm so glad they're around!!!

Great shop for leather repair. They gave me a fair price up front and had my coat back to me when…read morethey said they would. Will definitely be returning to Jonval for my leather needs.

They are not "Ok". Had a 3 pairs of pants hemmed there. The hem didn't hold up on 2 pair after a…read morefew wears. They would only redo one pair. Wouldn't trust them to alter an expensive garment.

I took my new shoes in to be stretched (only worn once), and they stretched them so much they…read morebroke. I paid for them before looking at them, but tried them on in the store, and realized they had sewn back together the top part of the shoe AND NEVER MENTIONED WHAT HAPPENED!! I asked them what happened and they told me the leather was stretched too far, so I asked for my money back. They said no, sorry...but "if I wanted to go to the store and buy a charm to cover it up, they would apply it for free". They wouldn't even refund me the $10 cost to stretch them! Even though I paid for 2 other shoe repairs at that same time. I have to admit they did a great job repairing the heels of my other two shoes...but if you are stretching shoes BEWARE. And make sure you look at them closely before paying for them.

From the time we set foot in the store, until the time we left with our boots, we were treated like…read moreRoyalty. The service was second to none. The entire staff was on point today. Not to mention, the 35% discount on Black Friday. Thank you ladies for a wonderful experience. Scott & Cindy. 11/29/24.

Nice Really cool…read morestore, with lots of boots and stylish shoes. Very rockabilly feel. I miss some of the older options though. Back in the day, I picked up the neatest pair of white leather dress shoes ever - made in Italy.

We have got good service and quality repairs in the past. However when my dad recently took his…read moreshoes in for cleaning and shining We ended up with black stains on our carpet. We took the shoes back 3 times, unfortunately the woman who works there after wiping them down with a dry rag so they were fine so we brought the shoes home and then once again had black stains on the carpet. My mom went back a third time and was told it was not their fault but our fault. I went in a fourth time and was told to come back a fifth time so that I could talk to the man who "repairs shoes ". He was extremely defensive, said it was not his fault and that I said Sue the shoe polish company that he buys his shoe polish from. At one point he walked away from me saying "f-ing people". Do not do business with this shop.

I dropped off a week ago 3 flats to stretch. The lady is wandering around the store after 20 min of…read moresearching she found the bag on the floor and they didn't even start on it! This place is disorganized and haphazard. Poor customer service. Avoid this place you you value your shoes!