This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

Scheduling here is a breeze! The customer service is AMAZING! I got my work boots cleaned and…read moreprotected and now I don't want to wear them to work because they look so dang nice! All of that for just $30. I'll take that deal any day for this quality of cleaning and protectant! I will be coming back to The Cleaners for all my dry cleaning, boot ofnvlesning, and any other cleaning needs for sure! GREAT COMPANY! THANKS BRIAN! Your cobbler is amazing!

Stopped by Brighton today with a couple of middle school students on a summer community outing to…read morePark Meadows. One of the boys had $15 cash and he really wanted to buy a necklace; I informed him that everything in this store cost more than he had to spend and suggested that we leave. One of the associates heard us and encouraged him to stay and look around even though she understood that he would not be able to buy anything today. She patiently answered all of his questions and showed him some items she thought he would be interested in, taking the time to listen to what he wanted to buy and to explain why Brighton jewelry is unique. While they were talking, one of the other associates even brought us cookies and water bottles! Thank you Brighton Park Meadows associates for taking the time to make a 13 year old boy with significant learning issues feel valued as a customer and as a human being.

Excellent store with amazing service! Susan the store manager has a delightful crew assisting with…read moreSanta duties! I live this store so much...make sure to sign up for their loyalty program. It's outstanding!‍

Eagle Engraving did a fantastic job of creating a Hole-in-One trophy. Very elegant and affordable.read more

Great service and great product selection. I have been a customer for many years and highly…read morerecommend them.

Cannot say enough great things about Tru Leather. Brandon and Seth are true miracle workers on…read morerestoring leather. Our sofa looks better than when we first bought it. If you need leather restored to perfect condition, call Tru Leather. You will not be disappointed with the quality of work and their prices.

Professional service, skilled at their trade, and justified pride in their work. They were able to…read morebring back our leather couch to near original condition after a disastrous DIY attempt. I would highly recommend them.

I had a wonderful experience! I needed a last-minute alteration on my bridesmaid dress before a…read morewedding, and she was incredibly kind, professional, and accommodating. She was able to adjust the hem perfectly and have everything ready very quickly within a tight deadline. Her work was excellent, and the dress fit so much better after the alteration. I was especially impressed with her timeliness and willingness to help on a tight deadline. The entire process was stress-free, and I felt confident leaving my dress in her hands. I highly recommend her to anyone looking for quality alterations and outstanding customer service. Thank you so much for helping make sure I was wedding-ready!

Went to here to have some heels replaced on my dress shoes. And they did a fantastic job. The owner…read moreis super friendly. I would definitely go here. The only problem is it took a long time for my shoes ; took a couple weeks. And it was 40 bucks but I don't know if that's cheap or not but it's a good place.

Jon-Val Leathers and Furs has very high quality and beautiful coats and jackets in leather, fur and…read moreshearling. Jon-Val also custom designed my long fur coat. I have dealt with this Jon-Val for 30 year, not only buying items for myself but gits for my two daughters and my husband. They store my furs during the summer. The owner--Jon--and his staff and courteous and helpful. It is delightful to shop at Jon-Val Leathers and Furs. I highly recommend them. Mary Schaeffer Conroy

I had the best experience here and would recommend this shop to everyone! They exceeded my…read moreexpectations with a repair on a suede blazer of mine-it turned out better than I imagined and the customer service was excellent! Everyone in the shop is so friendly and welcoming. Their selection of fur coats is incredible and the prices are VERY reasonable. I have my eye on one for a future purchase and will be returning with any and all of my leather goods if they ever need some TLC. Places like these are few and far between and I'm so glad they're around!!!

They are not "Ok". Had a 3 pairs of pants hemmed there. The hem didn't hold up on 2 pair after a…read morefew wears. They would only redo one pair. Wouldn't trust them to alter an expensive garment.

I took my new shoes in to be stretched (only worn once), and they stretched them so much they…read morebroke. I paid for them before looking at them, but tried them on in the store, and realized they had sewn back together the top part of the shoe AND NEVER MENTIONED WHAT HAPPENED!! I asked them what happened and they told me the leather was stretched too far, so I asked for my money back. They said no, sorry...but "if I wanted to go to the store and buy a charm to cover it up, they would apply it for free". They wouldn't even refund me the $10 cost to stretch them! Even though I paid for 2 other shoe repairs at that same time. I have to admit they did a great job repairing the heels of my other two shoes...but if you are stretching shoes BEWARE. And make sure you look at them closely before paying for them.

Nice Really cool…read morestore, with lots of boots and stylish shoes. Very rockabilly feel. I miss some of the older options though. Back in the day, I picked up the neatest pair of white leather dress shoes ever - made in Italy.

From the time we set foot in the store, until the time we left with our boots, we were treated like…read moreRoyalty. The service was second to none. The entire staff was on point today. Not to mention, the 35% discount on Black Friday. Thank you ladies for a wonderful experience. Scott & Cindy. 11/29/24.