I mentioned Johnson & Johnson in another forum and will continue to let others know anytime I hear…read moreof someone needing a repair on their system that this is this company to call. When your air is out with 90 or 100 degree weather, it's crucial to find a dependable company. My system was completely out of refrigerant due to a broken piece. My children pets & I had experience great heat for two months prior, as Absolute Hvac Guys LLC continually did not show up for their scheduled appointments and kept prolonging things claiming they had to order a part they don't carry... No show, no call or text - no consideration of one's time when they said they would be here to complete the work. I was especially worried about my birds who could have died. The other company is who installed the system only one year ago and it waa under warranty. The tech from Johnson & Johnson said the company should have made it a priority especially if they had installed it, and if their company had installed it and it had any issues arise, they would have fixed it immediately. I felt validated and he eased my fusteration. I saw another review on Yelp with a woman who experienced a similar situation with that other company too. When my landlord called Johnson & Johnson, we received a quick response...came out same day!! The tech was genuinely concerned about my family with the heat rising and assured me they will fix my unit as quickly as possible..and they did! The office ladies were friendly and communicated well with the scheduling, and when the tech was on his way, I knew ahead of time. The tech did show up when he was scheduled. Everything went very smoothly. I highly recommend this company to anyone looking for a quick response on their HVAC system. They get it done!! Thanks again Johnson & Johnson for caring about my family.

My technician, Da'yron was great! So glad that I made an appointment for A/C preventive maintenance…read morebefore the summer heat!

The service technician came down to assist Community Garden Market in Shepherdstown, with a…read morereach-in freezer issue that has plagued us since install in 2015. They diagnosed the problem and fixed the leaking issue and returned a day later to fix an additional issue of a leaking fitting to stop of frozen water dam buildup. Excellent communication on their part even without good internal communication on our part. They stood by their repair and checked back with us and handled everything in a highly professional manner. I can't say enough good things about this company other than we are certainly going use them in the future for all our HVAC and Refrigeration needs!

Caution: I discovered after paying my bill that the owner of this firm applies a 400% markup to the…read morecost refrigerant and presumably other supplies. He readily acknowledged this mark-up and defended it as "normal." Do not be surprised if you are advised that your unit needs lots of refrigerant. Thus,, his hourly rate of $83, plus an $83 trip charge, is not as reasonable as it appears.

Simply Electric responded immediately to my request for service twice…read more The first time was for power issues in my office area and the second time was for power surges occurring throughout my house. Simply Electric was prompt, dependable and provided excellent service. They explained what the problem turned out to be and what they were doing to correct it. They are extremely reasonable compared to other electricians I have used in the past. I highly recommend them for your electrical needs.

These guys have been my go-to electricians since I moved to Columbia, and I've been very happy so…read morefar. Prices aren't the cheapest, but they do a great job, are quick, so I think it's reasonable. The first time I worked with David Williams himself - my fridge's outlet kept going out, and then coming back on. David walked through steps to test the outlet, the circuit breaker, the grounding circuit and some other tests before he would come out and charge me. It was a nice touch. Trouble shooting took a few trips out, but he was very easy to reach as we tested. Next they came out to fix some really dangerous wiring in our attic after our roof was replaced. Installation went fine. The last trip out they installed new recessed lighting in our living room and a new chandelier and a two dimmer switches. We bought the chandelier, but they provided the recessed lighting. In all cases, dry wall is repaired to flat surface ready for painting - but they do the painting themselves. Jobs are generally paid for by service, not hours, so you know what it will cost up front - baring any surprises when they open an outlet and find that it's been wired to two circuit breakers by the pervious owner, or your attic fan apparently has 2 sources of electricity ...

We had some faulty wiring in our kitchen. We called David Williams Electric, and within a few days…read moreGavin and James came out and fixed it in less than an hour. Excellent service, reasonable prices. Thanks!

The entire Nipe Electrical team was absolutely amazing. Very professional, on time, timely,…read moretransparent, and honest on pricing. Their 10% discount when paid as cash is also very helpful in striving affordability. Highly recommend for any of your electrical needs. S. Lockhart

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided…read moreon a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online.

I can't say enough good things about the All About Plumbing company. First let me tell you their…read morework is excellent and prices very reasonable because they are family owned and have non-commission prices. That means they have set price prices - unlike other plumbers we have used in the past who charged us as much as they thought they could get out of us! There were no set prices with them! Nick, the owner, usually answers the phone and is always pleasant and helpful. I was able to ask him a lot of questions to see if we can determine what the cause might be for not having enough hot water. We requested someone come over to see why we did not have enough hot water, CJ and Dalton came. Both these men were courteous, friendly, and knew their work! They found the problem and answered all our questions. They were honest. It was determined that a handyman we used to fix a leak four years ago must have accidentally switched the positions of the hot and cold water hoses behind our clothes washer. So, when I washed with what I thought was cold water, hot water was really coming out. Since the men were here,we also asked them to change our water valves to make it easier for us to turn off water in an emergency and they did that. We also showed them what we thought was a leak in the toilet of one of the bathrooms and they fix that too. Their attitude was great. They took care of everything for us The bill for the amount of time they were here, their supplies and valves was very reasonable. They installed our hot water heater two years ago and now they helped us with the plumbing behind our washer. We've been 100% pleased with their work each time. I definitely recommend All About Plumbing and will use them again for all our plumbing issues.

They came to my house about a month ago to replace my 80 gallon water heater with a 50 gallon. I…read morecalled on Friday and they were there on Tuesday. They were cordial and respectful. I had a third party pay for the water heater, and with no complaints they took the information, they emailed all details and warranties to the payor. They were quick and efficient. They cleaned the area before they left. I will use them for all of my plumbing needs. The water heater is working fine. Thank you all, from the receptionist to the installers, we appreciate all that you have done. :)

Very professional. We had tried to call other companies and they all wanted to sell us a new A/C…read moresystem rather than fix the current system. (It is their business model - they make a much higher margin on a new system that they know how to do - rather than understand and fix the current system.) One company after charging a $99 service call proposed $7000 to fix the system which ultimately Santos did for $2000. Santos and his assistant also showed up when they said they would, and otherwise I felt they were very trustworthy. I would definitely recommend them.

He quoted me some prices and then just disappeared. Not the way to run a business! Don't bother…read morewith this guy.