Brittany T made this experience Exceptional from the time she stepped in to provide support until…read morewe exited Belk. Belk Leadership -- you all are doing yourselves a true disservice by not elevating Brittany T to an even more visible role in a Leadership- Training - people manager. Her level of Professionalism, Courtesy in the way she engages the customer and speaks and interacts with those she supports is truly Amazing and should be recognized. I had seen her in the store prior (months ago) bc this is our favorite location during the holidays and charity event. I had never interacted with her always witnessed her working hard - in other words doing what she could ask others to do however she does the heavy lifting herself. Brittany T if we were hiring I would steal you and elevate your role as an example of Valuing the Customer and Leading with Excellence- because you do the work even when no one is watching. Bravo - Brittany T. Sincerely, H - A proud Charlotte Native

Was last here in 2017, so it was time to buy some new pants. Men's department, here we were…read more There are no sales people in sight. Fortunately my wife and I had been to Dillard's where customer service was very available and helpful. Not so at Belk's. We learned a bit about trousers, so wife pulled a number of pair for me to try. I grumbled about clothes shopping, but it was contained in the changing room that I occupied. The room was thoroughly trashed. Rubbish spread over the floor and pins stuck everywhere on the walls. Ugh! We did find some pants and when we went to pay for them, there was no one in sight. Must have been with the sales reps who were also not visible. Finally we found a "station", paid and were gone. What has happened to Belk's? They use to be a very nice place to shop with super customer service and help.

Located right beside the food court. Every time I come to this location, they are always fully…read morestocked with what I am looking for. It was super busy on a Saturday as expected. Small store with not a lot of room to move around comfortably. Grabbed what I needed and left. The employees were super friendly and checked us out quickly. Plenty of variety.

I ordered something online and got an email that said the order was cancelled and couldn't be…read morefulfilled - then I got another email a few days later saying that the order had been picked up - I didn't pick it up - I didn't think it was fulfilled - I called the store and she said someone did pick it up but she could not say who and to call customer service who asked my phone number and billing address - she said on her end the order looked cancelled and the charge on my credit card would not post and would fall of pending after several business days so beware of them- they seem like a crooked outfit

Dsw offered excellent discounts, provided top-notch customer service, and had helpful employees;…read moremoreover, the store was maintained in a very clean manner.

Multiple locations in Charlotte and elsewhere, but the Independence store is a favorite place for a…read moreshoe run. Shoes, sneakers, sandals, and boots for the entire family. Unser one roof. Customer service is excellent. Pleasant environment with helpful employees. Add some 70s California soul over the speaker system, and I am a happy shopper! Great value for hard earned money. See you later, DSW, before they have me in trouble buying more shoes.

Came here to mainly look at the kids and baby section. They weren't busy at all and I was surprised…read morefor how long I was there no one greeted me or asked me if I needed help. Overall, the store is pretty organized. I got a lot of clothes for my niece and nephew. Most were on sale. I checked out and noticed a few of the items that were advertised (they weren't on clearance but had signs) did not scan the appropriate price. I questioned it and the girl changed it without any issues. Store is nice and convenient to avoid the mall but I wish the staff was friendlier.

This gap store is conveniently located for me so I decided to stop in the other day to see if I…read morecould find some new jeans or khakis. Unfortunately, the shopping trip was a bust as I didn't find a pair of pants or jeans that I wanted. However, the employees were helpful and friendly and overall selection was not bad. They had a pretty big selection of sale items including pants/jeans, shirts, sweaters, etc. Also, l did spy a nice jacket on my way out the door, so I may be stopping in again soon to try that on.

TEAM is very professional Lots of smiling faces…read moreWilling to assist without asking Great selection of items Good sales for many items The value is good-really depends on what you are looking for per se

I came here to spend money on a new purse and wristlet. I was the only person of color in the…read morestore. I was on the phone with my hubby and I did have a large black tote with me on my shoulder. As I'm walking around I notice a couple of ladies moving with me trying not to be suspicious I guess. They were LITERALLY ON MY HEELS! To the point that I actually addressed them and said, "I am not a thief. There is ABSOLUTELY no reason to follow me around the store. They turned red and then wanted to ask if I needed help. ARE YOU SERIOUS?! They didn't have the Rouge 39, but Chris was very helpful and friendly at checkout. I spent almost $300 on a purse, perfume and wristlet. Chris apologized for the experience and said they don't profile. However, I beg to differ. I'm giving two stars for Chris and her customer service. Otherwise, it would have been zero stars if I could.

Yes, yes, yes. This loft location in Ballantyne had the most selections of the majority of their…read moreoutfits that they carry. Everything was very neat and organized and easy to find. I came 30 minutes before closing and to pick up an item that I put on hold. And thought I was finished but the ladies at the counter encouraged me to stay a while and see the new sales and everything that was in stock. I had plenty of time left to try on outfits and I purchased three of their pants in different colors. They had multiple items with various colors and I love the comfort styles that were available as well. Everything was displayed perfectly and caught my eye. Just wish I had even more time to stay and find great selections at the best prices for this economy that we're in. Very good selections great quality I love life stores they always have my style. And kudos again to the ladies that were working that night they were so kind and professional.

The store is in an outdoor shared shopping center, There is plenty of parking in several other…read morestores nearby. It's in a good location where you can get something to eat shop and participate in the activity that they have in their quad area . Sometimes you can get some pretty good deals here and sometimes it's just a miss. The store is clean. The staff are friendly and eager to help which is appreciated.. the selection varies. Happy shopping!

New Nail Salon near Best Buy in Pineville . Lots of colors and very affordable. Very modern. Lots…read moreof options. Very good prices. Open on Sundays too ! Two thumbs up

It's important to recognize good Customer Service. All too often, we are quick to point out the…read morenegative. I visited the DXL Store in Pineville this Afternoon, 1 September 2025; - Labor Day - I'm a disaster when it comes to fashion, honestly - with this divorce, I don't think I have anything to wear. I needed some essentials, and I needed them quickly. I'm challenging to shop for. I want to personally thank the Assistant Store Manager, Ms. Paige Logan, for being so polite, helpful, and accommodating. Thank you for being so enthusiastic and having a great attitude. I was able to leave with a great belt and an amazing button-down shirt that I know will get some attention. I plan to come back after this upcoming event, which I was shopping for, and spend some time putting together a small wardrobe of essentials. Once again, I appreciate Ms. Logan's help and guidance today. Paige, you made what could have been a very unpleasant experience for me that much easier. One last comment, price was right!

Really liked this Skechers outlet store in the outlet mall. They had a very nice selection, and…read moreadequate stock for each shoe type. The only downside was price ... for a factory outlet store, lowering the regular price $6 or so wasn't that impressive. While the store didn't really offer outlet prices, it did have a great selection of products.

A variety of athletic and walking shoes for the entire family at reduced prices. Several styles of…read moreshoes contained a memory foam like interior and others were geared toward providing arch support. There were a couple of shoes that didn't seem to come in half sizes which was a bit frustrating but overall the store seemed well stocked. The customer service was friendly and the store was very organized. They have a section that offers shoes at further reduced prices as well.